Petalina Ltd Reviews

Name: Petalina Ltd
Address: 55 Ashley Road, Epsom
Rating: 4.93

4.9 Rating 1,179 Reviews

99 %

of reviewers recommend Petalina Ltd

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Phone:

01372 722239

Email:

help@petalinadolls.co.uk

Location:

55 Ashley Road
Epsom
KT18 5BN

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Petalina Ltd 5 star review on 5th February 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a doll for my daughter for Christmas. The expertise that was shown when i has questions about the purchase were so much nicer than buying a doll from a generic store. My daughter has very particular things on her list for Santa and there is no way I thought we would be able to fulfill them but Petalina was able to help. I am so pleased with the purchase and will definitely be purchasing another for my younger daughter.”

Helpful Report

Posted 8 years ago

Thank you for your review. It is always a pleasure helping the elves to supply exactly what is requested for Santa. We hope she is pleased with the doll. Kind Regards Cate.

Posted 8 years ago

“Easy to use web site, secure payment, reasonable prices compared to other sites, prompt delivery, beautifully gift packaged. Have used this site previously and have always been happy with the service whether on line or via telephone.”

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Posted 8 years ago

Thank you so much for your detailed review. It sums up perfectly what we always strive to achieve. Kind Regards Cate.

Posted 8 years ago

“Dolls arrived in good time all the way to New Zealand. Very happy with the service. Thank you.”

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Posted 8 years ago

Thank you for your review Debra. We are always pleased to hear everything arrived safely after travelling such a long way. Kind Regards Cate.

Posted 8 years ago

“Great communications when I had an issue with not receiving my welcome discount as I had pop-ups blocked. All sorted and discount given provided”

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Posted 8 years ago

Thank you for taking the time to give us a review. We are glad we were able to help you and hope the dolls are a success. Kind Regards Cate.

Posted 8 years ago

“Wanted to change my whole order and they done it no problem for me. Excellent communication and service all round.”

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Posted 8 years ago

Thank you for your review Jade. Choosing the right items is very important so we are more than happy to assist. We hope they are a hit! Kind Regards Cate.

Posted 8 years ago

“Good customer service, prompt answers to enquiries and emails. Dolls carry cots are beautiful, so was the baby carrier. Will recommend and use again.”

Helpful Report

Posted 8 years ago

Thank you for your review of Petalina. We are pleased to hear we have delivered a great service to you and would love you to return again. Kind Regards Cate.

Posted 8 years ago

“Our Llorens doll Olga arrived today and she is so gorgeous, even better in real life! Thank you so much for the great service and fast delivery! And special thanks to your team who packed the doll’s head with extra bubble wrap to make sure it’ll be well protected! Great job!”

Helpful Report

Posted 8 years ago

Thank you for your review. We are glad she arrived speedily and you love her. Kind Regards Cate.

Posted 8 years ago

“My order arrived today ,3 beautiful dolls ,I'm really delighted with them and I am certain my granddaughters will be too. Many thanks to all at Petalina for helping me with my choices.”

Helpful Report

Posted 8 years ago

Thank you for your review. They are great doll choices and I am sure your granddaughters will love them too. Kind Regards Cate.

Posted 8 years ago

“I have had a lovely experience shopping with petalinaand Cate and team. I have bought some beautiful dolls well packed and extremely quick delivery as well. I ama collector as well as buying for my two grand children and am so pleased I came across this site I would 100per cent advice anyone to buy from petalina. Keep up the good work Cate and team l just wish these dolls had been around when I was a little girl. Thank you for all you do. Judith x”

Helpful Report

Posted 8 years ago

Thank you so much Judith for your lovely review. We love what we do and hearing from our regular customers that we are achieving our goals makes us very proud. Kind Regards Cate.

Posted 8 years ago

“I'm an overseas buyer from the United States. My purchase was made from their website, and when I had a question I received a prompt response. A Shipping notification and tracking number was automatically sent, and my package arrived within two weeks, securely wrapped and undamaged. I'm very pleased with my purchase and this vendor's service.”

Helpful Report

Posted 8 years ago

Thank you for your review of Petalina. We love to hear that our overseas customers are pleased with our service. Kind Regards Cate.

Posted 8 years ago

“amazing variety of dolls, great customer service and an overall satisfying shopping experience”

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Posted 8 years ago

Thank you for your review of Petalina. We are so pleased to hear you love the Petalina experience. Kind Regards Cate.

Posted 8 years ago

“The doll was very well packaged and easily tracked. It was sent internationally and arrived two weeks later. I was very happy with the service provided.”

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Posted 8 years ago

Thank you Karen for your kind review. It is great to hear our dolls are travelling safely and within timescales. Kind Regards Cate.

Posted 8 years ago

“"Petalina Ltd. has the doll I had been looking for. They packed her up lovingly and dispatched her very quickly. I'm a happy customer who will return again. "”

Helpful Report

Posted 8 years ago

Thank you for taking the time to write us a review. We are so pleased to hear we had just what you were looking for. Your doll choice is a great one. Kind Regards Cate.

Posted 8 years ago

“I have bought several lovely dolls from you for my 1st granddaughter, now she has a 5 month old little sister and l have just bought her first little doll l love your site Cate! such a wonderful choice! Keep up the good work!”

Helpful Report

Posted 8 years ago

Thank you so much for your review. That is so lovely to hear. We struggle to choose what to stock as we want it all! We hope your granddaughters continue to love their doll play for many years, Kind Regards Cate.

Posted 8 years ago

“Fast delivery, lovely little doll. Can’t wait to give it to my daughter. Thank you”

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Posted 8 years ago

Thank you for your review. Great doll choice too. I bought an earlier version of it for my daughter many years ago. Kind Regards Cate.

Posted 8 years ago

“Beautiful doll. Delivery was very quick and efficient. Would definitely buy from this website again.”

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Posted 8 years ago

Thank you for your review. Cookie really is a special doll. Kind Regards Cate.

Posted 8 years ago

“I love shopping at Petalina. There are so many lovely dolls to choose from and the customer service is outstanding. I am in the US and the shipping is very fast and the cost is very reasonable. I never look anywhere else when I shop for dolls. Petalina has the best collection and I have wonderful shopping experience every time! Thank you Petalina!”

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Posted 8 years ago

Thank you very much for your review of Petalina Miki. It is always a pleasure and we love to hear our parcels are travelling so swiftly. Kind Regards Cate.

Posted 8 years ago

“Great service and fast delivery”

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Posted 8 years ago

Thank you for your review. It is much appreciated. Kind Regards Cate.

Posted 8 years ago

“Very quick delivery. Always an awesome service from Petalina!”

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Posted 8 years ago

Thank you for your review. It brings a smile to our faces being called an 'awesome' retailer. Kind Regards Cate.

Posted 8 years ago

“I bought aGotz Muffin doll,beautiful doll and very quick delivery.This is the 2nd time l have bought from Petalina and have been very happy both times.”

Helpful Report

Posted 8 years ago

Thank you for your review. It is great to hear everything went smoothly and you like the Petalina experience. Kind Regards Cate.

Posted 8 years ago

Petalina Ltd is rated 4.9 based on 1,179 reviews