Petalina Ltd Reviews

Name: Petalina Ltd
Address: 55 Ashley Road, Epsom
Rating: 4.93

4.9 Rating 1,179 Reviews

99 %

of reviewers recommend Petalina Ltd

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Phone:

01372 722239

Email:

help@petalinadolls.co.uk

Location:

55 Ashley Road
Epsom
KT18 5BN

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Petalina Ltd 5 star review on 5th February 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quality baby doll, with such an appealing face, lovely clothes and cuddly soft but robust body! Ideal for my two year old grandaughter! The doll arrived very quickly and was well packed. Thank you Petalina!”

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Posted 8 years ago

We are so happy to hear you enjoyed your Petalina experience. Thank you for letting us know. We hope your granddaughter is enjoying playing with her. Kind Regards Cate

Posted 8 years ago

“Thanks very much for my order although was a misundetstanding on delivery address was quick and efficient in sorting the problem professionally always a pleasure to deal with over phone would highly reccommend thanks”

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Posted 8 years ago

Thank you for taking the time to write us a review. We always strive to sort out any issues to the best of our ability. We would love you to recommend us. Thanks again. Kind Regards Cate

Posted 8 years ago

“Excellent quality dolls and accessories at a good price. Outstanding service and delivery every time. Have bought from Petalina on three separate occasions now and will continue to use them”

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Posted 8 years ago

Thank you for taking the time to write us such a wonderful review. It is great to hear we have repeat customers and the word 'outstanding' means so much to us to hear. Thank you again. Kind Regards Cate

Posted 8 years ago

“My grandaughter, (age 7), had just achieved her yellow karate belt so Karate Lottie was a perfect gift. Unfortunately, she dropped her at a Christmas village and loved her so much she is now saving for another Lottie. Lovely doll for girls who want a more interesting doll. Petalina were great to deal with, very prompt with delivery and even sent a small gift. Highly recommended.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to give Petalina a review. We are glad you had a good experience and liked the little gift we included with Lottie. We are sorry to hear that you lost Lottie Karate, and hope that she can replace her soon. A yellow belt at 7. That is very impressive! I bet Lottie would be proud of that too. Thanks again, Kind regards Cate.

Posted 8 years ago

“Wonderful service. Would highly recommend”

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Posted 8 years ago

Thank you for taking the time to write us a review. We really appreciate it. Kind Regards Cate

Posted 8 years ago

“Petalina has an excellent web site with a lot of information about the dolls. The parcel arrived quickly and was well packed. The doll was as expected and I wes very pleased.”

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Posted 8 years ago

Your order contained some of my favourite items. I just love that brand! Thank you for letting us know that your experience was up to scratch. Much appreciated. Kind Regards Cate

Posted 8 years ago

“Excellent service as usual - would highly recommend”

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Posted 8 years ago

Thank you for taking the time to give Petalina a review. We really appreciate it. Kind Regards Cate

Posted 8 years ago

“Excellent service from ordering to delivery, always a wonderful choice of dolls which appeal to all ages and tastes. Please keep your "good work".”

Helpful Report

Posted 8 years ago

Thank you for your feedback. It is lovely to hear when we are doing things right. We really do appreciate your thoughts. Kind Regards Cate

Posted 8 years ago

“I couldn't have been more impressed with the service from ordering to delivery. The little baby doll is absolutely gorgeous and I'm sure my granddaughter will be thrilled on Christmas Day, I would recommend you to everyone who wants beautiful dolls, along with a quality service. Thank you”

Helpful Report

Posted 8 years ago

Thank you so much for your wonderful review of Petalina. We always strive for an excellent experience. We hope your granddaughter was just as impressed. Kind Regards Cate

Posted 8 years ago

“Very friendly staff giving helpful advice. Delivery was prompt and the doll/unicorn and clothing were all of superior quality, I am a very happy customer and shall order more things from petalina in the future”

Helpful Report

Posted 8 years ago

Thank you for taking the time to write Petalina a review. We are so pleased to hear you will come back to us. Kind Regards Cate

Posted 8 years ago

“Fast delivery and good discrption of the doll and age suitability”

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Posted 8 years ago

Thank you Claire for reviewing Petalina. Feedback is always useful and I'm glad your order arrived speedily. Kind Regards Cate

Posted 8 years ago

“I just love shopping at Petalina. Items always arrive packed up with pretty paper and arrive so fast either by royal mail or courier. The items stocked are always great quality so are obviously chosen carefully. If ever I need to speak to them, the customer service is outstanding. Above and beyond is how I would sum them up.”

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Posted 8 years ago

Wow, that is so good to hear. We are very proud of what we do. Thank you so much for letting us know. And yes we do choose our products very carefully. Kind Regards Cate

Posted 8 years ago

“Second time I have used Petalina always delighted with the service. Just about to order a birthday present for my Grand daughter”

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Posted 8 years ago

Thank you for your review. I love that range of dolls. We always love to hear our customers are pleased and will return. Thanks so much. Cate

Posted 8 years ago

“Arrived quickly, packaged very nicely, and the doll we ordered was perfect for our 2 year old.”

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Posted 8 years ago

Thank you for your feedback on Petalina. We hope your 2 year old is enjoying playing with her. Kind Regards Cate

Posted 8 years ago

“Beautiful doll which I'm sure my daughter will be delighted with and very speedy delivery.”

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Posted 8 years ago

Thank you for your review of Petalina. Such a lovely choice of doll you chose. Very popular here at Petalina too. Great to hear our warehouse and couriers are doing well too. Thanks. Kind Regards Cate

Posted 8 years ago

“Beautiful doll that I know my granddaughter will be thrilled with. Can't wait to see her face on Christmas morning.”

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Posted 8 years ago

We do hope your granddaughter loved her new doll and is having hours of fun with her. She is a gorgeous doll. Thank you for letting us know you were pleased. Kind Regards Cate

Posted 8 years ago

“The doll was delivered on time. She looks really nice, but she is a Christmas present for my six year old granddaughter so I am hoping she likes her as much as I do. Thank you.”

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Posted 8 years ago

Thank you for your review of Petalina. We hope your granddaughter loved her. She is an amazing doll. Kind Regards Cate

Posted 8 years ago

“Amazing doll, the delivery was fast and well packaged so no little eyes saw what was in the box before Christmas Day”

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Posted 8 years ago

This review is making us smile. We love to hear of little surprised faces on Christmas morning. We are so glad you told us. Thank you, and thank you for your review. Kind Regards Cate

Posted 8 years ago

“Impeccable customer service, so much brilliant advice. Great experience altogether. Thank you'!”

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Posted 8 years ago

Thank you so much for taking the time to give Petalina a review. We loving hearing such positive feedback and are very proud of what we do. Kind Regards Cate

Posted 8 years ago

“The item I wanted was out of stock, so I requested a notification. I ordered on the day I received the notification and the item was delivered within 2 days. Excellent service”

Helpful Report

Posted 8 years ago

We really appreciate your review of Petalina and are pleased to hear that our customers are using the notification system successfully. Thank you Cate

Posted 8 years ago

Petalina Ltd is rated 4.9 based on 1,179 reviews