Petal Plan Reviews

Name: Petal Plan
Rating: 4.64

4.6 Rating 106 Reviews

90 %

of reviewers recommend Petal Plan

Company Reviews

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Metrics

4.6

Based on 106 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

07944423342

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Petal Plan 5 star review on 22nd September 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order flowers they didn't arrive? Apparently my request was overlooked. When they did eventually arrive flowers were not of the best quality.”

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Posted 4 years ago

“I was actually quite disappointed about the bouquet that came yesterday. It wasn’t particularly wild and seemed quite small in light of the fact I requested large. Disappointed as had huge potential”

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Posted 4 years ago

“I ordered from Petal Plan for the first time and was disappointed with the flowers chosen for an anniversary. I had left the choice to Petal Plan but was underwhelmed by their choice of flowers.”

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Posted 4 years ago

“Certainly not worth £35. A few stems were damaged/dead. I am very disappointed and I don’t think I’ll be ordering from you again, sorry.”

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Posted 4 years ago

“The flowers were fully blossomed on arrival, and in the case of the peonies slightly past their best. The entire arrangement was dead after 3 days, very disappointing”

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Posted 4 years ago

“The system didn't work when entering the code to arrange delivery. When the flowers arrived they were in bad condition, which was very disappointing as i ordered the £90 option. The idea is great but in reality it just wasn't good enough.”

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Posted 5 years ago

Hi Richard, We're really sorry to hear about your experience, we've tried to get in touch to discuss sending you out alternative flowers. We always work to get you the freshest stems, but if the quality of flowers isn't up to scratch we will replace them. If you get in touch with us at support@petalplan.com, we can arrange this for you! Thanks, Oli at Petal Plan

Posted 5 years ago

Petal Plan is rated 4.6 based on 106 reviews