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Petal Plan Reviews

4.6 Rating 107 Reviews
89 %
of reviewers recommend Petal Plan
4.6
Based on 107 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
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Phone:

07944423342

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Anonymous
Anonymous  // 01/01/2019
Last Friday morning i ordered a Premium bouquet to be sent for an 8pth birthday. $161 later a d delivered e days late this is what turned up. I have emailed them several times asking them to contact me but absolutely no reply. I just don't think this service is good enough and I don't think the bouquet was good enough. Therefore I recommend that you use a different florist service if you want same day delivery and a bouquet that is any where decent. Do not use Petals NZ
Petal Plan 1 star review on 5th May 2025
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Posted 2 months ago
Awful customer service, poor quality delivery, useless when trying to get a refund. Avoid at all costs.
Helpful Report
Posted 5 years ago
We are so sorry to hear that you have had a bad experience with us. As you will see from other reviews, customer service and flower quality is very important to us so we are disappointed that both have fallen short of your expectations in this case. Please get in touch with us at oliver@petalplan.com so that we can resolve the situation. Thank you
Posted 5 years ago
Spending £70 on flowers for anniversary & you end up getting rubbish which everybody thinks looks like they are worse than you get in petrol stations says a lot!!!
Helpful Report
Posted 5 years ago
Petal Plan is rated 4.6 based on 107 reviews