Petal Plan Reviews

Name: Petal Plan
Rating: 4.64

4.6 Rating 106 Reviews

90 %

of reviewers recommend Petal Plan

Company Reviews

Questions

Metrics

4.6

Based on 106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

07944423342

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Petal Plan 5 star review on 22nd September 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldlovetoleaveareviewandsomesuggestionsbuttheemaildoesnotallowmetoputspacesbetweenthewords!!!Doyouwanttosendmeanotheremailwithproblemfixed??”

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Posted 4 years ago

“Already left review on your social account. Not doing it again.”

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Posted 4 years ago

“Beautiful flowers that arrived on the right day from people who really care about the service they provide.”

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Posted 4 years ago

“Wife delighted with flowery substances, joy reigns.”

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Posted 4 years ago

“My aunt was absolutely delighted with her bouquet, she said it was the best one she had ever had from a delivery. She sent me photos she was so pleased. I will definitely be ordering flowers again as gifts”

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Posted 4 years ago

“Excellent service for someone overseas to send flowers. And what a beautiful bunch of flowers arrived, on a day chosen by the recipient, we were all delighted! I will be recommending you to everyone. Thank you!”

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Posted 5 years ago

“Order flowers they didn't arrive? Apparently my request was overlooked. When they did eventually arrive flowers were not of the best quality.”

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Posted 5 years ago

“lovely flowers ,delivered on time . Thank you .”

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Posted 5 years ago

“Awful customer service, poor quality delivery, useless when trying to get a refund. Avoid at all costs.”

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Posted 5 years ago

We are so sorry to hear that you have had a bad experience with us. As you will see from other reviews, customer service and flower quality is very important to us so we are disappointed that both have fallen short of your expectations in this case. Please get in touch with us at oliver@petalplan.com so that we can resolve the situation. Thank you

Posted 5 years ago

“I was really happy with the service from Petal Plan. There was a problem with the delivery on the day it was due, but staff quickly got in contact and arranged delivery for the following day. The recipient of the gift was very pleased with the beautiful flowers. I will definitely order again from Petal Plan.”

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Posted 5 years ago

“Love being able to let my gift-receiver pick exactly when it best suits them to get their flowers! My friends were away on a mini-moon celebrating, and came home to a lot of dead flowers! But giving them PetalPlan meant they were able to top up with beautiful fresh ones and actually enjoy them alone, without the crowd of others. Love it.”

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Posted 5 years ago

“Delivered on time and beautiful flowers.”

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Posted 5 years ago

“I was actually quite disappointed about the bouquet that came yesterday. It wasn’t particularly wild and seemed quite small in light of the fact I requested large. Disappointed as had huge potential”

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Posted 5 years ago

“Flowers are really lovely”

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Posted 5 years ago

“Excellent. They arrived during the morning, much earlier than other companies I have dealt with and with a handwritten card, not printed. The flowers themselves were lovely with a good selection and my wife was very happy with them”

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Posted 5 years ago

“Very efficient service the flowers were delivered exactly as ordered. These flowers were for a funeral service and were beautiful.”

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Posted 5 years ago

“First class. Lovely display of flowers well presented and delivered promptly.”

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Posted 5 years ago

“Excellent service and gorgeous flowers. It was really helpful to have a designated delivery date for the flowers. Highgate Florist and Growers in Rotherfield delivered the most beautiful hand tied bouquet which has lasted in perfect condition for some time already.”

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Posted 5 years ago

“Thank you Petal Plan for sending the flowers as requested - I let the receiver choose the day she received the flowers and she was so thrilled to be able to do this so it coincided with a family gathering. I was kept up to speed with all details all the way along”

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Posted 5 years ago

“Really happy with the lovely flowers. Exactly what I was hoping for”

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Posted 5 years ago

Petal Plan is rated 4.6 based on 106 reviews