PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been with Pet friendly for a few years and you can't ask for a better pet supply company!! Their service is beyond excellent!!! The flea and tick medicine works great, as good as any name brand that costs four times as much!!!”

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“Always on time Product works My pup loves the treats included in the box”

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“I have been using this for awhile now its works good on my dog I just wish the price didn't go up but I will continue using it delivery is good to”

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“Excellent tick and flea prevention. We have farm dogs and they are outside 100% of the time and have had no ticks or fleas this summer. So impressed with this product and we feel it does better than the VERY expensive name brand. Also they freak out when we open the test bags. They love them!”

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“Oh my gosh, where do I start?? The staff especially Lila is fantastic. They are so helpful. And the products are excellent.”

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“Absolutely AMAZING customer service. They are always there to help! I've been using petfriendly flea prevention for my 2 dogs and cat! It works AMAZINGLY. I remember "Lolly" was VERY helpful and offered an extra flea prevention for my dog at no charge because it was taking a while for her fleas to get rid... I'm so thankful I found you guys! Thanks for everything!!!”

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“Very pleased with every delivery..my cats love those little bug bite treats!”

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“Possibly the best pet delivery service out there. We've used toy and food deliveries- but none of them have held the standards or the great customer service that Pet Friendly does. Everything shows up when they say, the products are exactly as they say, and they are offering even more items all the time. While I can't say that a couple of my dogs 'eagerly' await their box (they're not fond of me putting the flea-preventative on them) - they sure do line up for the treats that Pet Friendly includes.”

PetFriendly 5 star review on 11th September 2023

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“Absolutely love petfriendly! Can't say enough how much easier it is to keep track of when the animals are due. My cats and dogs go crazy when the box comes because they know there are treats in there. Thank you! ☺”

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“Good communication. Good product. Good service”

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“You guys are doing great!! I made a change in my order and it was rectified immediately!! Thanks again! Diana Hofmann”

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“Lila, got my dogs rabies shot records to the animal hospital before I got there!!! She was very helpful in an emergency situation!”

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“The products work well, and having them come on schedule is helpful. They are a good price. Both my dogs have loved the treats.”

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“Thank you for your service”

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“This service is perfect! I struggled with the flea problem with my 3 pets and in less than a month, I was worry free and my dogs were happier! It's a win/win deal!!”

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“My dogs love the little beef treats.”

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“I love PetFriendly.com because now, I don't have to think about when to give my pet her meds. PetFriendly ships her meds to me at the same time every month. So, I don't have to try to remember when it's time to give her her treatments. It's so convenient. And, the prices are great, too!”

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“I was using Frontline all my cats and was still using a flea time getting fleas off of them never had any fleas in my house to bite us never seen any fleas. Since we switched to pet friendly we've been using it about 3 months I flea'd 3 of my cats yesterday there was not a single flea on them. And I'm saving a little bit of money too. So I see this is a win-win 😁 Thanks PetFriendly.”

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“This makes my life so much easier. I do not have to remember to order my flea and tick medicine for my dogs.”

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“I’ve been using the flea oil on my cats for over a year now and it’s really great. I love how when I receive it I know it’s time to reapply. I have never had any issues with the formula on all 3 of my cats. Only suggestion is that the box that it comes in seems very oversized for the oil. You could most definitely combine all 3 in one box to cut back on waste.”

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PetFriendly is rated 4.2 based on 701 reviews