PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m disappointed with PetFriendly. I used this monthly on my cat and followed instructions to a T, yet my cat got fleas which resulted in worms. I had to take my cat multiple times to the vet to be prescribed deworming medicine as well as a medication to kill the fleas on her and resumed using the PetFriendly on a monthly schedule as usual. Yet the fleas always came back. I contacted PetFriendly multiple times to be told “you must have an infestation.” I don’t. Other cats in my apartment did not have fleas or worms and were on prescribed medication from veterinarians. I’m thoroughly disappointed in PetFriendly’s lack of care & action after contacting them multiple times about my concerns. I would recommend just going to the vet and getting the medicine from there. Otherwise you may have problems like this.”

Helpful Report

We are so sorry to hear this, Clare! Please know that we don't blame you for the flea problem Boo faced. We value your feedback and have sent you a message to your PetFriendly email. We are here to help you, Boo, and your other cats if you ever decide to give us another try. Thank you for sharing your concerns!

“I put this on my 3 cats and my dog and they still have fleas. This product did not work. Will be canceling my subscription”

Helpful Report

“Was not at all impressed with this product”

Helpful Report

“Products haven’t worked !!! Plus you cannot be reached by phone and you don’t answer your emails.”

Helpful Report

“The flea meds didn't work for any of my animals. I ended up cancelling after a few months. The one thing I did like was that all my animals do love the treats I ordered w the monthly subscription. I don't think I can purchase just the treats though.”

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“I don't think that a dog treat should be in a cat box.”

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“I like the company but so far we are still struggling with fleas on our animals and them scratching alot!”

Helpful Report

PetFriendly is rated 4.2 based on 701 reviews