PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

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“You guys are doing great!! I made a change in my order and it was rectified immediately!! Thanks again! Diana Hofmann”

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“Lila, got my dogs rabies shot records to the animal hospital before I got there!!! She was very helpful in an emergency situation!”

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“The products work well, and having them come on schedule is helpful. They are a good price. Both my dogs have loved the treats.”

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“Thank you for your service”

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“This service is perfect! I struggled with the flea problem with my 3 pets and in less than a month, I was worry free and my dogs were happier! It's a win/win deal!!”

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“My dogs love the little beef treats.”

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“So far so good. Just to let you know our second shipment came with another dog's picture on one of the boxes of flea medicine. Luckily it was for the correct weight so we were able to use it.”

PetFriendly 4 star review on 11th September 2023

Helpful Report

Hi Valerie! We're so sorry you got the wrong dog photo! Thanks for being such a good pet parent and double-checking the weight. We've followed up via email to make it right for your next box.

“I love PetFriendly.com because now, I don't have to think about when to give my pet her meds. PetFriendly ships her meds to me at the same time every month. So, I don't have to try to remember when it's time to give her her treatments. It's so convenient. And, the prices are great, too!”

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“I was using Frontline all my cats and was still using a flea time getting fleas off of them never had any fleas in my house to bite us never seen any fleas. Since we switched to pet friendly we've been using it about 3 months I flea'd 3 of my cats yesterday there was not a single flea on them. And I'm saving a little bit of money too. So I see this is a win-win 😁 Thanks PetFriendly.”

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“This makes my life so much easier. I do not have to remember to order my flea and tick medicine for my dogs.”

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“I’ve been using the flea oil on my cats for over a year now and it’s really great. I love how when I receive it I know it’s time to reapply. I have never had any issues with the formula on all 3 of my cats. Only suggestion is that the box that it comes in seems very oversized for the oil. You could most definitely combine all 3 in one box to cut back on waste.”

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“The best company and the best customer service EVER!!!!!!”

PetFriendly 5 star review on 11th September 2023

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“The flea treatment started working within a couple of hours, which is amazing! My dog loved the sample of the beef lung treats. We will definitely be ordering some of those! Thanks, Petfriendly!”

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“I love this product especially due to having 8 animals that need flea protection. I would love to get a bigger bag of treats for the cats cause they love them.”

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“Flea protection is effective and packaged arrive on time”

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“I can't say enough amazing things about pet friendly! We started on the pet friendly journey over a year ago and when we started we were fighting fleas and nothing was helping. We got pet friendly for our 3 dogs and within a couple of treatments they were flea free. We got another dog and added her with no problems and then got a 5th dog and added him. All dogs are happy/healthy and flea free. PF also sent little bags of beef lung treats for the dogs and my dogs go crazy to get to them!!! I started buying a pack for each dog to enjoy.”

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“PetFriendly is awesome! It ships to me automatically every month and the pictures and names on the medicine makes it easy to provide to each pet. They always send treats with the easy to use medicine and have great prices!!”

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“The product works very well I am happy with the results no more fees”