Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,292 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast easy and good value for money . Delivered on time too . Would defo recommend . excellent service”

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Posted 6 years ago

“PROMPT EFFICIENT SERVICE”

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Posted 6 years ago

“Very very poor. I ordered hills prescription urinary care c/d stress food and got the Multicare food. I mailed them they sent me it again got it wrong again. Rang them they sent it again (3 times the wrong food) even though I’d specified exactly what one I wanted. My cat was running low on food and has to have this special diet and I don’t have the money to keep buying when they screw it up. I ended up getting a refund and going else where. Now I have all this food my cats some need so I’m donating it to a PDSA at least something good came out of it.”

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Posted 6 years ago

“Petwell are quick to despatch, had to contact due to Hermes not delivering and Petwell must have got onto Hermes as it was then quickly delivered. Happy with Petwell but not with Hermes.”

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Posted 6 years ago

“Great thank you”

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Posted 6 years ago

“Still have nor received my order which I placed on 25/03/2020”

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Posted 6 years ago

“Never used Petwell before. Currently social distancing for 12 wks to shield an extremely vulnerable family member but my dogs still need their supplies of their favourite food and treats without me going out to get them. Petwell had all of the supplies I needed, very reasonably priced and able to deliver them to my home with full tracking so I never had to leave the house. The dogs were thrilled and so was I. I will continue to use Petwell whilst I am in lockdown and beyond and would recommend to any pet lover. Thank you Petwell”

Petwell.co.uk 5 star review on 8th April 2020

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Posted 6 years ago

“Ordered online with no problems. Arrived quicker than I thought especially with everything going on just now.”

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Posted 6 years ago

“Spot on service. Thanks”

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Posted 6 years ago

“Prompt and easjy to do”

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Posted 6 years ago

“I have used Petwell for a few years they are excellent and the prices are a lot lower than other sites.”

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Posted 6 years ago

“Thank you so much. Due to the current climate I had to order my dog’s food from a different supplier. The other supplier was a 10 day delay despatch something I hadn’t realised on ordering. I place an order with this company. Even though they must be inundated with emails and orders they were polite and understanding with me when I inquired about despatch. I was getting nervous as I was running really low. My dogs eat a special prescription diet so it’s a bit harder to locate their food. I just wanted to say a big thank you to this company for updating me. And for my order. I can imagine it’s a very stressful and busy time.”

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Posted 6 years ago

“Very pleased with order and prompt delivery”

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Posted 6 years ago

“Excellent service every time.”

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Posted 6 years ago

“Outstanding service, cannot fault it. I will be honest, I only came to you as my usual supplier let me down. Their loss as I will definitely be ordering from you again. Thank you.”

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Posted 6 years ago

“Excellent service, will deffinately be using this site again.”

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Posted 6 years ago

“Good service, products and prices. I have used them for a few years and will continue to use them. No complaints at all.”

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Posted 6 years ago

“Easy to order and quick delivery, will order again”

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Posted 6 years ago

“Great price for product. No problems whatsoever. Delivered on time despite current difficulties. Would recommend. Excellent”

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Posted 6 years ago

“Quick delivery. Good range of products and excellent value for money. Good communication from the company. Will be using again.”

Helpful Report

Posted 6 years ago

Petwell.co.uk is rated 4.8 based on 7,292 reviews