Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,285 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,285 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always reasonably priced”

Helpful Report

Posted 2 years ago

“The prices are very good I just found delivery a bit slow. From ordering to receiving the items it took about ten days. Other than that no problem.”

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Posted 2 years ago

“Did not receive full order because of stock shortage. Called Petwell who refunded shortage and postage. Only wish they contacted me first.”

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Posted 2 years ago

“Easy to order a good range of things to choose from and delivery good”

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Posted 2 years ago

“No problems with my order”

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Posted 2 years ago

“Moderately quick service. but I was in no hurry to receive the items I'd ordered.”

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Posted 2 years ago

“Correct packaging. Super fast delivery. Easy to order”

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Posted 2 years ago

“Order arrived in good time and very easy to shop online”

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Posted 2 years ago

“Only 4 stars because it took two weeks for my order to arrive. Otherwise very happy and the cats are very wormed :-)”

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Posted 2 years ago

“Shame that I cannot order the dog food in the size that I need, I have tried a few times that is why you don’t receive the full star rating”

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Posted 2 years ago

“Order arrived before expected so am pleased with the service I received.”

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Posted 2 years ago

“Good product, delivery and service. Easy to use and works.”

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Posted 2 years ago

“This product us effective on my 2 cats. For once, it arrived late and well past the cats' treatment deadline. When I contacted Petwell, they responded promptly to explain the delay. Thank you”

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Posted 2 years ago

“Excellent communication and I received a prompt reply to an email. Good customer service, delivered on time and a great price!”

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Posted 2 years ago

“Dogs love them. Natural treat. Happy.”

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Posted 2 years ago

“I can’t fault the service, however the product I bought didn’t work at all wouldn’t purchase again”

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Posted 2 years ago

“reasonble prices and quick delivery”

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Posted 2 years ago

“Delivery was super quick considering it was free but the amount of fluid in the flea control droppers was not enough. It was substandard. I used all 3 of the dog ones in a week and she's still scratching. Also the same with the cat ones. Flea control is not cheap as I know but I didn't expect to use all droppers so soon.”

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Posted 2 years ago

“As always the products and price are spot on never usually a problem, but the last 3 orders I’ve received the packaging etc have been badly damaged luckily the goods inside have been ok.”

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Posted 2 years ago

“A definate RONSEAL review - they did exactly what they said they would. Customer service was v good even problem was with a third party delivery co - they still apologised and wenttheextra mile for their customer. I have to admit I hadn't heard of this co before and was a little nervous of using them as the cat food deal I got was alomost too good to be true! but I will check them out and use again in future. Please support a company who actually DO what they say they will !”

Helpful Report

Posted 2 years ago

Petwell.co.uk is rated 4.8 based on 7,285 reviews