Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,292 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good don't have any problems when ordering”

Helpful Report

Posted 5 years ago

“Reliable, quick delivery and quality products. My last order was not packaged so well, though, so some items arrived a little squashed; this was not a problem before, so I am happy to continue ordering from Petwell.”

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Posted 5 years ago

“You have many good products. I was only waiting for parcels a little bit too long that's why I gave four stars.”

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Posted 5 years ago

“Great products ... take a while to arrive currently but worth the wait”

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Posted 5 years ago

“Product and service good considering conditions we are living under at this time so will see next order in the future keep safe David”

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Posted 6 years ago

“Great thank you”

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Posted 6 years ago

“Quick service and delivery only one hiccup we ordered 2 feliway classic refills came in two separate parcels”

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Posted 6 years ago

“Very good service, given the Coronavirus delays, thank you”

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Posted 6 years ago

“Reliable and delivered on time”

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Posted 6 years ago

“My first order was delivered very quickly but my second order took just over a week, the communication was great throughout but it was very confusing because if you pay 24hr delivery that only goes from when they send it so you could pay 24hr delivery but it might not get sent for a week so wasn’t very happy about that. My first delivery however was sent and received in 3 days so that was great”

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Posted 6 years ago

“Fast and reliable service. My cat and I both love that you stock Aatu dry food - please don’t discontinue those!”

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Posted 6 years ago

“Website a bit difficult to navigate but ordered supplies despatched quickly and efficiently”

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Posted 6 years ago

“Our delivery was lost in the post but upon contacting Petwell the issue was resolved quickly and a new order arrived the next day.”

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Posted 6 years ago

“Quick and easy order system.”

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Posted 6 years ago

“I really like using Petwell online. Normally use local store. Times have changed with Coronavirus. Petwell have been helpful and managed to sort my favourite cat food.”

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Posted 6 years ago

“Goods arrived in good time”

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Posted 6 years ago

“Good service reasonable price, that cat is still crackers though so may have to try the scratched product.”

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Posted 6 years ago

“very pleased”

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Posted 6 years ago

“Easy to order but was surprised to discover having ordered over £45 which I believed was free delivery, that I had to pay over £10 delivery charge. There is a tiny asterisk and an explanation that heavy items are charged for was not very clear.”

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Posted 6 years ago

“Service and communication is very good, I order my goods and received them within the week.”

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Posted 6 years ago

Petwell.co.uk is rated 4.8 based on 7,292 reviews