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Petwell.co.uk Reviews

4.8 Rating 7,292 Reviews
96 %
of reviewers recommend Petwell.co.uk
4.8
Based on 7,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Petwell.co.uk Reviews
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Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 25th January 2022
Diane Darch
Petwell.co.uk 5 star review on 15th January 2022
Anonymous
Petwell.co.uk 5 star review on 28th June 2021
Simone Mcdermott
95
Anonymous
Anonymous  // 01/01/2019
“Competitive pricing , product delivered in excellent condition - very happy with my purchase”
Helpful Report
Posted 5 years ago
“Turned up on time & was good value for money”
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Posted 5 years ago
“My order arrived in great condition and i am very happy with the service i received. Thank you”
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Posted 5 years ago
“Pet well.co.uk has always been the best place to purchase our Frontline spot on for our cats and dog too. Great service and unbeatable prices. I would recommend Petwell to all animal lovers!”
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Posted 5 years ago
“Good service thanks”
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Posted 5 years ago
“Arrived as expected, good value”
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Posted 5 years ago
“Great products, prices and delivery options.”
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Posted 5 years ago
“A very good experience with this company also very prompt”
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Posted 5 years ago
“Great price and items sent quickly. I will be back. Many thanks.”
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Posted 5 years ago
“Excellent customer service! Slight order problem, I emailed to advise, immediate reply, rectified and order sent 1st class. Couldn't have been handled better... I've ordered before this and would happily order again, Great company, highly recommend.”
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Posted 5 years ago
“Ordered critical care marked as banana flavour which turned out to be anise flavoured which my pets don't like. I have now written twice to returns asking them to send me a RME number so I can return the item but they haven't yet answered. Appalling service and will not be using again.”
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Posted 5 years ago
“Excellent service, I ordered the cat lit we liked as it's now very expensive from the supplier we used to get it from, Petwell had it for a more reasonable price than we used to pay.”
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Posted 5 years ago
“Very quick delivery and easy to work with.”
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Posted 5 years ago
“Petwell are great although I think they should go back to using Hermes delivery service, the 'next day delivery' with DHL took 5 days”
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Posted 5 years ago
“Great product delivered quickly and value for money.”
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Posted 5 years ago
“Delivery took much longer than stated, Wouldn't use again”
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Posted 5 years ago
“A1 service”
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Posted 5 years ago
“I accidentally ordered too many Cat Flea Treatments and Petwell contacted me to inform me that I could only order 2 x 6 pack Frontline Plus Flea Treatment and I amended the order to the allowed amount and Petwell kindly refunded me my postage charges and upgraded my Delivery to First Class post which turned out to be a Tracked Delivery and my package arrived very quickly This is the first time that I have used Petwell and am very impressed and will definitely use them again :-)”
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Posted 5 years ago
“Delivery took 10 days and not the 3-5 days as stated so make sure you order in good time but otherwise no issues. I ordered an ear cleaner for our dog that we have had before.”
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Posted 5 years ago
“Quick service and the best price for cats Frontline.”
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Posted 5 years ago
Petwell.co.uk is rated 4.8 based on 7,292 reviews