Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,288 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

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“Fast and efficient service.”

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Posted 5 years ago

“Knowlegable staff who are happy to assist customers and give useful advice, along with a comprehensive stock of food and accessories and reasonable prices - what is there not to like??”

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Posted 5 years ago

“Excellent company, great prices, great communication and fast delivery.”

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Posted 5 years ago

“good delivery on the item I ordered”

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Posted 5 years ago

“I needed to buy an adaptil calming collar for my dog before the fireworks started, I left it a bit late, but it arrived in plenty of time and at a very good price too.”

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Posted 5 years ago

“Easy to order, good price and arrived on time.”

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Posted 5 years ago

“Excellent website...excellent service..good dispatch and delivery times and really great prices..my cats are happy”

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Posted 5 years ago

“Quick delivery and just as described”

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Posted 5 years ago

“Pete elk are very good to buy from and fast shipping.”

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Posted 5 years ago

“Always very competitive prices and speedy delivery. Would always recommend.”

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Posted 5 years ago

“The goods arrived very quickly and in good condition”

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Posted 5 years ago

“Quick delivery & a reasonable price.”

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Posted 5 years ago

“Lovely dog coat for my springer”

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Posted 5 years ago

“After leaving a review regarding my purchase of frontline flea drops, which was unsealed, I received a very quick response from Petwell which has given me reassurance that I have been sent the correct product. Many thanks for your excellent customer service.”

Helpful Report

Posted 5 years ago

Hi Helen, We are sorry to hear about this. The reason the pack you received may have been open when it arrived is that the seal on the pack is not very strong and it is quite common that it comes undone whilst in transit. You can see on the official Frontline UK website that we are one of the recommended retailers of Frontline: https://uk.frontline.com/where-to-buy so we hope that this will reassure you that the product you received is right and genuine. Have a lovely day and best regards The Petwell Team

Posted 5 years ago

“Orders always processed quickly. Not had a problem & would recommend them”

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Posted 5 years ago

“Good products, good prices, good support from Customer Service!”

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Posted 5 years ago

“Items arrived fast & were as described!”

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Posted 5 years ago

“Had a bit bother regarding postage but they resolved it and I got refund plus delivery.cant do better service than that. Will Defo use them again”

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Posted 5 years ago

“Great prices, speedy delivery.”

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Posted 5 years ago

“Very nice people to deal with, great value for money”

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Posted 5 years ago

Petwell.co.uk is rated 4.8 based on 7,288 reviews