Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,292 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

Write Your review

Tell us how Petwell.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order and super quick delivery”

Helpful Report

Posted 8 years ago

“I purchased Frontline Plus online from Petwell for almost half the price for which it's sold in high-street pet stores, which was the first bonus. Shipping was included (bonus II), at first I thought the lead time given for the shipping was a little long so I was pleasantly surprised when this came just a couple of days after ordering! (Bonus III). I will certainly order from Petwell again, specifically this product. The website is easy to navigate and email communications are great and not spammy.”

Helpful Report

Posted 8 years ago

“Excellent service”

Helpful Report

Posted 8 years ago

“Arrive on time and correct order.”

Helpful Report

Posted 8 years ago

“Very efficient service from ordering to delivery”

Helpful Report

Posted 8 years ago

“I'm very happy about the great service, fast delivery and good products. Thank you.”

Helpful Report

Posted 8 years ago

“So great to have found you guys. Items easy to find and order Goods received quickly ×××××”

Petwell.co.uk 5 star review on 5th November 2018

Helpful Report

Posted 8 years ago

“Excellent service.”

Helpful Report

Posted 8 years ago

“Very happy with the service, I will definitely order again.”

Helpful Report

Posted 8 years ago

“Petwell gave good service, quick response and fast delivery, would recommend to friends with pets. Thank you”

Helpful Report

Posted 8 years ago

“Product was exactly as described. Delivery was rather slow as it seemed a while after being notified that it had been despat, before it actually arrived.”

Helpful Report

Posted 8 years ago

“Charged for item out of stock. Second product ordered (cat litter) was not silica as described but clay. Very disappointing service.”

Helpful Report

Posted 8 years ago

“I have used pet well many times and always recieved good service”

Helpful Report

Posted 8 years ago

“Ordered 3 bottles of Otodine ear cleaner from Petwell. Reasonable price. Quick delivery. Packaged securely. Will definitely be ordering from Petwell again.”

Helpful Report

Posted 8 years ago

“Great saving over our vets extremely good service /delivery”

Helpful Report

Posted 8 years ago

“very pleased with the collars. The led light collars show up very well in the dark mornings and seem to be superior quality compared to ones I have had in the past from different suppliers.”

Helpful Report

Posted 8 years ago

“Price of items is good, pity the free postage is not free, l thought the Orange items were "free postage" not so, beware. G Finch”

Helpful Report

Posted 8 years ago

Hi Gordon Thanks for your order and apologies for any confusion, we can confirm that your order was for a Blue item which attracts a postage charge if the total of Blue items are under £29 (Orange items have postage included) If we can be of any further assistance, then please do not hesitate to contact us. Kindest regards The Petwell Team

Posted 8 years ago

“Ordered on line, straight forward and i was kept up to date with delivery. Good service.”

Helpful Report

Posted 8 years ago

“Brilliant service and products at very competitive prices.”

Petwell.co.uk 5 star review on 2nd November 2018

Helpful Report

Posted 8 years ago

“Great website, lots of great products for a great price and delivered quickly, well packaged as described.”

Helpful Report

Posted 8 years ago

Petwell.co.uk is rated 4.8 based on 7,292 reviews