Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,292 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order and super quick delivery”

Helpful Report

Posted 7 years ago

“I purchased Frontline Plus online from Petwell for almost half the price for which it's sold in high-street pet stores, which was the first bonus. Shipping was included (bonus II), at first I thought the lead time given for the shipping was a little long so I was pleasantly surprised when this came just a couple of days after ordering! (Bonus III). I will certainly order from Petwell again, specifically this product. The website is easy to navigate and email communications are great and not spammy.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Arrive on time and correct order.”

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Posted 7 years ago

“Very efficient service from ordering to delivery”

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Posted 7 years ago

“I'm very happy about the great service, fast delivery and good products. Thank you.”

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Posted 7 years ago

“So great to have found you guys. Items easy to find and order Goods received quickly ×××××”

Petwell.co.uk 5 star review on 5th November 2018

Helpful Report

Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

“Very happy with the service, I will definitely order again.”

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Posted 7 years ago

“Petwell gave good service, quick response and fast delivery, would recommend to friends with pets. Thank you”

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Posted 7 years ago

“Product was exactly as described. Delivery was rather slow as it seemed a while after being notified that it had been despat, before it actually arrived.”

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Posted 7 years ago

“Charged for item out of stock. Second product ordered (cat litter) was not silica as described but clay. Very disappointing service.”

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Posted 7 years ago

“I have used pet well many times and always recieved good service”

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Posted 7 years ago

“Ordered 3 bottles of Otodine ear cleaner from Petwell. Reasonable price. Quick delivery. Packaged securely. Will definitely be ordering from Petwell again.”

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Posted 7 years ago

“Great saving over our vets extremely good service /delivery”

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Posted 7 years ago

“very pleased with the collars. The led light collars show up very well in the dark mornings and seem to be superior quality compared to ones I have had in the past from different suppliers.”

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Posted 7 years ago

“Price of items is good, pity the free postage is not free, l thought the Orange items were "free postage" not so, beware. G Finch”

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Posted 7 years ago

Hi Gordon Thanks for your order and apologies for any confusion, we can confirm that your order was for a Blue item which attracts a postage charge if the total of Blue items are under £29 (Orange items have postage included) If we can be of any further assistance, then please do not hesitate to contact us. Kindest regards The Petwell Team

Posted 7 years ago

“Ordered on line, straight forward and i was kept up to date with delivery. Good service.”

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Posted 7 years ago

“Brilliant service and products at very competitive prices.”

Petwell.co.uk 5 star review on 2nd November 2018

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Posted 7 years ago

“Great website, lots of great products for a great price and delivered quickly, well packaged as described.”

Helpful Report

Posted 7 years ago

Petwell.co.uk is rated 4.8 based on 7,292 reviews