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PHI Direct Reviews

4.8 Rating 120 Reviews
96 %
of reviewers recommend PHI Direct
Read PHI Direct Reviews

About PHI Direct:

PHI Direct is good basic coverage for your pet – without being weighed down by costly premiums – and is designed to put budget-friendly pet insurance in your hands for the ‘just in case.’

Because our costs aren't inflated, PHI Direct can bring the protection of pet insurance to many more Canadian cats and dogs than ever before.

With PHI Direct’s new-condition coverage, policy premiums are, on average, 50.7% less for dogs and 46.3% less for cats than other Canadian providers* – so that way we can be there for you for the big financial hits of initial diagnosis and treatment.

Get up to $10,000 of coverage per year, 80% reimbursement on eligible vet bills, telehealth coverage included as-standard, and one low $200 annual deductible – so your vet bills are covered sooner.

Our goal is for all pets to be protected with pet health insurance, whether with us or with another provider.



*Source: 2024 North American Pet Health Insurance Association (NAPHIA) Industry Data Report, Section 3: Average Premiums (Canada) / PHI Direct's average premium for cats is $21.87/ month compared to the industry average of $40.73. PHI Direct's average premium for dogs is $38.66/ month compared to the industry average of $78.41

Visit Website

Phone:

855-600-7072

Email:

care@phidirect.com

Location:

309 - 1277 Lynn Valley Rd North,
Vancouver
British Columbia
V7J0A2

Quick and adequate response
Helpful Report
Posted 2 months ago
Helped update missed details, helped process quicker. Although details should have already been entered I thought I would get more for my claim
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Posted 1 year ago
Our claim was paid quickly and without headache. We were very happy to have the coverage for our kitty - would definitely recommend :)
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Posted 1 year ago
I was very happy with my decision to purchase insurance through this company. The service was very friendly and helpful. I received my reimbursement quickly.
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Posted 1 year ago
Easy to file the claim but took a bit of time to get a resolution and the money back
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Posted 1 year ago
It was a rather smooth transaction. Thank you
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Posted 2 years ago
Prompt response and payment
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Posted 2 years ago
When we enrolled our other dog Reba we were never told about a 60 day waiting period for cruciate insurance coverage! God forbid Allie would have to endure this surgery . "Unlikely " Also , Allie is more expensive than Reba ! Why ? I was going to have our 3rd dog insured with you . However, there was no positive reason why we should ! I find that a bit ridiculous. Why ? Why , woukd you not want all my animals insured with you ? No multi animal discount ! Hmmmm. I am now thinking twice about why I went with you . I look forward to your reply as to why I woukd recommend your services . Colleen Pearson
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Posted 2 years ago
It took no time at all to get my account looked after. She was great and friendly.
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Posted 2 years ago
PHI Direct is rated 4.8 based on 120 reviews