PHI Direct Reviews

4.8 Rating 99 Reviews
96 %
of reviewers recommend PHI Direct
Read PHI Direct Reviews

About PHI Direct:

PHI Direct is helping to protect more Canadian pets than ever before.

Because our costs aren't inflated, we can bring the protection of pet insurance to many more cats and dogs.

97% of Canadian cats and dogs do not have the protection of a pet insurance policy. This leaves many pets open to financial uncertainty. In the worst scenarios, it can mean that treatment is not affordable - right at the moment when it's needed most. Pet insurance can be a powerful tool for pets, pet owners and veterinarians, who all want the best thing for the pet. Even if you don't buy a PHI Direct policy, please know that we are very strong advocates for pet insurance, broadly. Even if it's through one of our competitors.

Visit Website

Phone:

855-600-7072

Email:

care@phidirect.com

Location:

309 - 1277 Lynn Valley Rd North,
Vancouver
British Columbia
V7J0A2

Filing a claim is tedious. You have to download a form, full itnout and then attach it to a e-mail along with your receipt. I would rather log into an account or sign into a App and just upload the receipt. Once you do that it takes days, sometimes over a week to get tour claim approved. If they need more information it takes longer. Once your claim has been approved it still takes a day or two (business days, not calendar days) to have the money deposited into your account. I will say that the customer service people are outstanding.
Helpful Report
Posted 8 months ago
PHI Direct is rated 4.8 based on 99 reviews