Phones 4u Reviews

Name: Phones 4u
Address: Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,, Staffordshire
Rating: 3.12

3.1 Rating 664 Reviews

44 %

of reviewers recommend Phones 4u

Company Reviews

Questions

Metrics

3.1

Based on 664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0844 871 2253

Email:

socialsupport@phones4u.co.uk

Location:

Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,
Staffordshire
ST5 9QD

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Phones 4u 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super”

Helpful Report

(P4U Web) - Posted 11 years ago

“Really good deal and excellent service. I ordered at 8pm on Monday to ensure the phone wouldn't arrive until my day off on Wednesday, but it was despatched and would have been with me the next day had I not taken the easy route to change the delivery slot with the courier. The courier used gives a 1 hour timeslot for delivery too. Absolutely outstanding service all round. Thank you.”

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(P4U Web) - Posted 11 years ago

“Everything was good. The people were helpfull . I can tell that this is very good brand .”

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Posted 11 years ago

“Satisfied. Very professional service.”

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Posted 11 years ago

“Very friendly & helpful”

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Posted 11 years ago

“Great professional service”

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(P4U Web) - Posted 11 years ago

“Fast helpful service, answered all my upgrade questions quickly.”

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Posted 11 years ago

“Excellent in shop customer service”

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Posted 11 years ago

“Phone call back regarding my order the man I spoke to was very helpfull in giving me enough explanation of the pros and cons of each plan and in deciding which package would be more beneficial to mr”

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Posted 11 years ago

“Excellent service on every level”

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Posted 11 years ago

“Got brilliant service, the adviser was more helpful when doing my upgrade than the guys at my own network. Everything happened in the timescales I was told which is rare especially when it comes to getting cash back. I will be using Phones4U for all my future needs.”

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Posted 11 years ago

“Brought for my son, he is very happy, does everything he expects!”

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Posted 11 years ago

“Great service, really good prices, sometimes the best on the market (even beating chinese imports). Firendly helpful staff in the shops, suggested me to order online for a specific device. Package arrived next day as they promised. Absolutely satisfied!”

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Posted 11 years ago

“The phone I wanted at a price I could afford, arrived in just a few days and working well, no fuss, no hassle .”

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Posted 11 years ago

“Customer service rep went through all options and gave good advice in a patient way.”

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Posted 11 years ago

“When I made an online enquiry I didn't really expect a call but I received a call the same day . I explained that I was due an upgrade to my contract with T mobile but hadn't been able to get any good deal from then . The person from phones4u was really helpful . He asked about my usage , preferences etc and after a short hold came back with a perfect deal. I received my new phone on a new contract with ee within 2 days and got a £50 cash back . Great service !”

Helpful Report

Posted 11 years ago

“excellent customer service, extremely fast to deal with all of my needs as a customer , nothing too much trouble, very helpful and patient as i am not great at "technology" =) and superfast dipatch. i certainly wouldn't go anywhere else!”

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Posted 11 years ago

“Amazing upgrade service when I spoke to Darren and upgraded and changed networks a couple of months ago. I never write reviews but the service was first class”

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Posted 11 years ago

“Excellent customer service”

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Posted 11 years ago

“Excellent price, fast delivery, very happy.”

Helpful Report

Posted 11 years ago

Phones 4u is rated 3.1 based on 664 reviews