Pillar Health Reviews

Name: Pillar Health
Address: Jalan 1/25, Petaling Jaya
Rating: 4.62

4.6 Rating 177 Reviews

93 %

of reviewers recommend Pillar Health

Company Reviews

Questions

Metrics

4.6

Based on 177 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

+60189858059

Email:

andrew@pillarcare.com

Location:

Jalan 1/25
Petaling Jaya
47300

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pillarcare is trusted homecare. The staff is so kindness to the patient. They doing thier job properly.”

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Posted 5 years ago

“Pillar was a great company for us to easy a find a job as caregiver ..”

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Posted 5 years ago

“Good Service and they provide good carer for elderly homecare.”

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Posted 5 years ago

“Pillarcare is great and provide good service for elderly homecare.”

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Posted 5 years ago

“it was good”

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Posted 5 years ago

“is to help all the elderly people so that they can care for”

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Posted 5 years ago

“Good”

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Posted 5 years ago

“One of few caring nursing homes with acceptable facilities and responsibility.”

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Posted 5 years ago

“the Care management response within next day but missed the opportunity to engage your team as the need was too urgent ( mum has a fall ). A caregiver is needed ..”

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Posted 5 years ago

We apologize for our lack of fast responsiveness, it was due to our large volume of inquiries (yet not an excuse, we should have done better). Feel free to get back in touch with us in the future.

Posted 5 years ago

“I have no idea what to review since I did not make any purchase from Pillarcare before (as far I can remember). Hope you all the best.”

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Posted 5 years ago

“I was a bit disappointed that the caregiver assigned did not turn up on the day and i was not informed that she was sicked until i reminded and enquired as to her whereabout.”

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Posted 5 years ago

Thank you for your feedback. We apologize for the inconvenience, we always do our best to make sure the caregivers are on time and stay alert but sometimes issues occur. Feel free to get back in touch with us in the future and we promise to do better.

Posted 5 years ago

“The initial interaction between customer and supervisor were bad based on a couple of experiences. Supervisor was not patient and even asked customer to choose another service elsewhere simply because of multiple queries and indecision of client.”

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Posted 5 years ago

We sincerely apologize for this experience and will further work hard to improve our responsiveness and interaction quality. Do get back in touch with us if needed and we promise to do better. Thank you, Cristian Andrei Co-Founder of Pillar

Posted 5 years ago

“I visited yr Ss2 centre. Residents' beds are cramped together. I asked yr caretaker why. No place to store their things also. Yr care taker said Elderly People do not have much clothes or personal items. This strike as very Low Opinion of the elderlies. Not much love & respecy”

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Posted 5 years ago

Hi there! Thank you for your feedback. Pillar is a company that sends nurses and caretakers to clients' homes. We don't have a centre. You have probably visited one of our partnering nursing homes. All the best, Cristian Andrei Pillar Care Services

Posted 5 years ago

“Engaged pillar care for caregiver but extremely disappointed with the care giver sent over ! When she came, my mother was on the floor and we asked her to help us carry my mother (together with us helping her)!! Guess what? She said “I don’t do lifting” and after that showed her black face and wanted to leave !! No compassion…poor attitide… what kind of caregiver is that?? Maybe this is one of the bad ones they have…but the PIc said they cant be sure when they cam find a replacement !! I would not recommend this kind of caregiver for sure!!”

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Posted 1 year ago

“To pay the basic training fr caregivers is not logic,.. instead have to pay the applicants after they call fr training.....”

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Posted 5 years ago

“The lady who picked my call said She Will call Back but never didi”

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Posted 5 years ago

We are sorry to hear about that. We have sometimes a large volume of inquiries and we miss a couple. We will do our best in the future for this not to happen again. Thank you, Cristian Andrei Co-Founder Pillarcare.com

Posted 5 years ago

“No one followed up after I asked for a caregiver”

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Posted 5 years ago

Due to the large volume of inquiries sometimes we miss a couple of replies (not an excuse, should have done better). We sincerely apologize and please get back in touch if needed.

Posted 5 years ago

Pillar Health is rated 4.6 based on 177 reviews