Pillar Health Reviews

4.63 Rating 175 Reviews
93 %
of reviewers recommend Pillar Health
Merchant Metrics
Shipping & Delivery
Delivery Methods
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Pillar Health Reviews

About Pillar Health:

Care Express provides home nursing, home therapy, assisted home shower, post hospitalization care and care companionship services to seniors citizens, the bedridden and the disabled.

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Jalan 1/25

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Anonymous  // 01/01/2019
I was a bit disappointed that the caregiver assigned did not turn up on the day and i was not informed that she was sicked until i reminded and enquired as to her whereabout.
Posted 1 year ago
Thank you for your feedback. We apologize for the inconvenience, we always do our best to make sure the caregivers are on time and stay alert but sometimes issues occur. Feel free to get back in touch with us in the future and we promise to do better.
Posted 1 year ago
The initial interaction between customer and supervisor were bad based on a couple of experiences. Supervisor was not patient and even asked customer to choose another service elsewhere simply because of multiple queries and indecision of client.
Posted 1 year ago
We sincerely apologize for this experience and will further work hard to improve our responsiveness and interaction quality. Do get back in touch with us if needed and we promise to do better.

Thank you,
Cristian Andrei
Co-Founder of Pillar
Posted 1 year ago
I visited yr Ss2 centre. Residents' beds are cramped together. I asked yr caretaker why. No place to store their things also. Yr care taker said Elderly People do not have much clothes or personal items.

This strike as very Low Opinion of the elderlies. Not much love & respecy
Posted 1 year ago
Hi there!

Thank you for your feedback. Pillar is a company that sends nurses and caretakers to clients' homes. We don't have a centre.
You have probably visited one of our partnering nursing homes.

All the best,
Cristian Andrei
Pillar Care Services
Posted 1 year ago
Pillar Health is rated 4.63 based on 175 reviews