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Pink Boutique Reviews

4.3 Rating 1,209 Reviews
79 %
of reviewers recommend Pink Boutique
4.3
Based on 1,209 reviews
Shipping & Delivery
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Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
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“Sizes are completely off! Overpriced and slow at refunding. Paid express delivery and didn’t get it.”
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Posted 4 years ago
Hi Kirsty, Thank you so much for taking the time to review us. All items are sized in house with our fit model, however, I will raise this with the appropriate team. I can see your order has been refunded, we ask for 7 working days from the date your order arrives within PBHQ to process a refund. You should have received an email to confirm this has been issued. I have checked your account and can see you selected our Standard service after 4pm which is our cut off time. Your order left the following working day and was delivered within the scheduled time frame. I'm so sorry for any upset caused. Should you wish to discuss this further please do not hesitate to contact us. Team PB xx
Posted 4 years ago
“Great quality just that colour was a lot darker when my dress arrived than how it looked happy / bit disappointed but will still buy from here”
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Posted 4 years ago
“Parcel was open when it arrived but PB was happy to sort this out when I messaged them The play suit i got is so lovely and the other outfit is a little tight but will be reordering a bigger size as it’s gorgeous”
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Posted 4 years ago
“I paid for next day delivery as I needed my items for a holiday and they didn’t arrive for 5 days so couldn’t take them with me Very disappointed”
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Posted 4 years ago
“I love it, always ordering loads, my favourite place to go to when I need any type of clothing xxxx”
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Posted 4 years ago
“Very good website easy to brows and purchase clothing . I have purchase several clothing items from Pink Boutique they arrived quickly and are made of good quality, true to size and are very good priced. I’m hooked and will continue to purchase in the future- Bal Kaur”
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Posted 4 years ago
“Great place to order clothes from, always arrives on time, fabric is high quality and sizing is good.. reasonable prices also, never shop anywhere else for occasion wear”
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Posted 4 years ago
“Ordered a t shirt and it was amazing quality and fast delivery.”
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Posted 4 years ago
“Trousers are of a good quality the only problem is they are very short in the crutch and tend to slip down I have had to use a belt on them”
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Posted 4 years ago
Hi Carol, Thank you for your review. I'm so sorry to hear this, all unwanted items can be returned to us for a refund. The items must be unworn with labels attached. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. Team PB xx
Posted 4 years ago
“Dress came and smelled terrible”
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Posted 4 years ago
Hi Louise, Thank you for your review. I'm so sorry to hear this, on occasions, fabric dye can cause a strong smell. I will feedback to the most relevant team for you. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. Team PB xx
Posted 4 years ago
“I never ever wear a dress and was attending a wedding abroad. Pink boutique had such an amazing selection of dresses I was able to find one that I would feel comfortable wearing. Delivery was quick aswell. Will be shopping at pink boutique again very soon!”
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Posted 4 years ago
“Purchased a white lace bodysuit. looked beautiful then I opened it to find a hole in front of lace and dirty at one of the strap’s. Sent back in correct way a week ago but still no refund!”
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Posted 4 years ago
Hi Susan, Thank you for your review. I'm so sorry to hear this, I can see your order has now been refunded in full. Faulty items are extremely rare as we do check a very high percentage of stock. Again, I'm so sorry for any upset caused. Team PB xx
Posted 4 years ago
“Got a dress it was beautiful on”
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Posted 4 years ago
“I wold say is good,nit the best quality,but fair enough”
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Posted 4 years ago
“It all comes exactly the same as the pictures really proud with my order”
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Posted 4 years ago
“Quick and easy to order..and super fast delivery,very happy with my purchase.”
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Posted 4 years ago
“Nice soft material”
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Posted 4 years ago
“Bought 2 dresses very quick delivery both lovely fit and true to size. Very well made and look great on. I’m never disappointed with purchases from PinkBoutique.”
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Posted 4 years ago
“Fast delivery lovely dresses, perfect for holiday”
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Posted 4 years ago
“Quick standard delivery, fabric of the dress was perfect. Couldn’t ask for better”
Pink Boutique 5 star review on 2nd May 2022
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Posted 4 years ago
Pink Boutique is rated 4.3 based on 1,209 reviews