Pink Boutique Reviews

Name: Pink Boutique
Rating: 4.27

4.3 Rating 1,199 Reviews

79 %

of reviewers recommend Pink Boutique

4.3

Based on 1,199 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Pink Boutique 5 star review on 20th July 2022

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My item came quite quickly, but trying to return an item is a nightmare.”

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Posted 1 year ago

“I couldn't wear the dress it was just lifting up to the tummy as you walk showing my underwear. Lost my money :(”

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Posted 1 year ago

“Unfortunately my item was faulty with a hole in the dress. Not good enough considering dress wasn’t cheap”

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Posted 1 year ago

Hi Emma, Thank you for taking the time to review your order. I'm so sorry to hear this, we try our best to ensure only the best quality items are stocked here at Pink Boutique. Sadly, on this occasion, we have let you down. Please return this to us and a full refund will be issued. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. I hope this helps. Team PB xx

Posted 1 year ago

“Clothes look nice online, however I have found on many occasions with my orders, being left disappointed, as clothes often end up looking cheap and not well made. Which results in numerous returns made.”

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Posted 1 year ago

“Size poor and poor quality”

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Posted 1 year ago

“Sorry Pink Boutique but your items are of poor quality in material and stitching for the price you are selling them for which can be quite pricey. Not really worth the money. You wanted my honest opinion. I won't be ordering from you again. Also using Amazon to deliver they leave it right outside your front door on the floor if your not in. Anyone could pinch it. Kind regards, Julie”

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Posted 1 year ago

“Not impressed.Tried to cancel order minutes after ordering ehich isn't possible.Had to return which I was charged for and can only use return label at an asda store or pay postage at post office.Won't be recommending or shopping online here again.Very dissappointed”

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Posted 1 year ago

“Item was delivered with a button that had fallen off and and then material wasn’t very good quality”

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Posted 1 year ago

“I feel like the quality of the clothes are going Terrible”

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Posted 1 year ago

“Orders a size 10 dress and received a size 6!!! Not very happy”

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Posted 1 year ago

“The item was VERY slim fitting across the waist and hips and thighs, not as it looked online. Tried on by another, slimmer lady too who had the same issue. Had to return item.”

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Posted 1 year ago

“Wasnt happy with the product got a size 12/14 and didnt fit at all however fit my 13yr old daughter who is a size 6/8 the dress itself however was lovely”

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Posted 1 year ago

“Beautiful boots, nice hight however couldn't get the zip up when they were on so they had to be returned... GUTTED”

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Posted 1 year ago

Hi Amy, Thank you so much for taking the time to review your items. I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team. Please note, all unwanted items can be returned for a refund within 28 days. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us. Team PB xx

Posted 1 year ago

“All clothes look nice is pictures unfortunately material on most products are cheap.”

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Posted 1 year ago

Hi Sian, Thank you so much for taking the time to review your items. I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team. Please note, all unwanted items can be returned for a refund within 28 days. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us. Team PB xx

Posted 1 year ago

“nothing like the dress in picture so was disappointed really”

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Posted 1 year ago

Hi Christiane, Thank you so much for taking the time to review your items. I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team. Please note, all unwanted items can be returned for a refund within 28 days. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. Again, I'm so sorry you were disappointed with your PB order. Should you wish to discuss this further, please do not hesitate to contact us. Team PB xx

Posted 1 year ago

“Left a message 2 weeks ago about returning a parcel, also about paying for Saturday delivery but was delayed and did not receive till Sunday. Still not heard back one top has make up on”

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Posted 1 year ago

Hi Michael, Thank you for your email. I have looked at this for you, I'm struggling to locate any contact from you. I can see your parcel was delayed as the driver encountered a problem on route, I have issued a refund on your Saturday shipping. Please return all unwanted items to us, I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. I hope this helps. Again, I'm so sorry for any upset caused. Team PB xx

Posted 1 year ago

“Love buying from pink boutique but posting service is very poor takes at least a week to arrive to Northern Ireland even tho it says 48 hrs!”

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Posted 1 year ago

Hi Noelle, Thank you for your review. Thank you for your support and this feedback, we can see you are a very good customer. We will pass this on to the most relevant team for you. I have refunded your shipping fee as I can see your delivery was delayed. I'm so sorry for any upset caused. Team PB xx

Posted 1 year ago

“Not very happy with a size 12 being a LARGE! I am not a large in any way”

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Posted 1 year ago

Hi Pamela, Thank you for taking the time to review us here at Pink Boutique. To confirm, we size products using 8, 10, 12. On occasions, our supplier may have labels inside showing S, M, L. This is for their record, not ours, please disregard the inside sizing. We're so sorry for any upset caused. If you have any further questions please do not hesitate to contact us. Team PB xx

Posted 1 year ago

“The dress I ordered in pink was a nice colour but very cheap quality. It was not worth the price.”

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Posted 1 year ago

“Misleading first order discount. Wasn't applied at checkout so had to fight to get it. Shoes did not fit very well either.”

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Posted 1 year ago

Pink Boutique is rated 4.3 based on 1,199 reviews