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Pink Boutique Reviews

4.3 Rating 1,199 Reviews

79 %

of reviewers recommend Pink Boutique

Company Reviews

Product Reviews

4.3

Based on 1,199 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Pink Boutique 5 star review on 20th July 2022

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Pink Boutique 5 star review on 13th July 2022

Pink Boutique 5 star review on 12th July 2022

Pink Boutique 5 star review on 12th July 2022

Pink Boutique 5 star review on 11th July 2022

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a swimsuit and received a defective suit. Tags still on but you refuse to refund me and instead sent me a note saying too bad so sad. Feels like a scam to me. You send me your defective product and then tell me there’s nothing you can do? Yikes.”

Posted 6 days ago

“I have not been refunded for the item I sent back to you”

Posted 1 year ago

“This company is the worst i ever purchased from I placed a order for dresses on June 30 and still have not been shipped. Customer worst. I contacted them 5x concerning my purchase and to request a refund.til this very moment, no representative has responded to me. Good thing i purchase thru PayPal. I had to literally open a dispute against them in order to be refund back my money. Terrible business”

Posted 1 year ago

“Awful sizes are 2 sizes to small and the quality of clothes is dagenham market at 4 x price”

Posted 1 year ago

“Placed an order and received a completely different item, sent item back 4 days later still heard nothing!!”

Posted 1 year ago

Hi Kirsty, Thank you for your review. I'm so sorry to hear you received an incorrect item, I have issued a full refund for you. To confirm, from the date your return arrived within PBHQ we ask for 7 working days to process a refund. We will look into this immediately for you. Team PB xx

Posted 1 year ago

“Dress was cheap and not worth the money”

Posted 1 year ago

“Not true to size size L 12/14 is more like a 10/12”

Posted 1 year ago

“Had a rip on back of dress”

Posted 1 year ago

Hi Simon, Thank you for your review. I'm so sorry to hear your order has faulted, please return this to us for a refund. I will talk you through our returns process step by step, 1. Package your return in any waterproof packaging. 2. See the returns section on our website to download a label or QR code for your chosen courier. 3. Put the invoice inside the package before you seal it up. (If you don't have an invoice, confirm your name, order number and reason for return on a cover note) 4. Take to your local ASDA/Royal Mail post office. 5. Keep your proof of posting safe. I hope this helps. Team PB xx

Posted 1 year ago

“Ordered a red jumpsuit twice - very poor quality. Had to send it back”

Posted 1 year ago

Hi Tracey, Thank you for your review. I'm so sorry to hear the quality wasn't what you expected, we work extremely hard to ensure we only stock the best quality items here at Pink Boutique. This feedback will be forwarded to the most relevant team. Again, we thank you for taking the time to feedback. Team PB xx

Posted 1 year ago

“I bought the product, opened the package, wore it, tried to pull the zip up, and the zip remained in my hand.”

Posted 1 year ago

“I ordered a dress for my daughter costing £60 and was extremely disappointed. The quality was so poor, item looked nothing like the picture, dreadful material and different colour. Was like a thin £10 fancy dress costume from the market. I'm now waiting on a refund!! so shocked that Pink Boutique short changed my refund. The whole thing was the worst online experience I have ever had. Refunds takes too long to process. Just a nightmare.”

Posted 1 year ago

Hi Kimberley, Thank you for your review. I'm so sorry to see this! To confirm, we try our best to stock only the best quality items here at Pink Boutique. This item will be pulled and we will investigate immediately. When you use our return label to return your order, we deduct £2.50 for using this. The returns label is a fully tracked service. You do not have to use our label to return your parcel. However, we do advise to return using a tracked method. We state all returns information on the invoice included inside your parcel. However, on this occasion, I have issued a full refund for you. Again, I'm so sorry for any upset caused. Team PB xx

Posted 1 year ago

“My dress has been lost between them And Royal Mail, have a family wedding in 2 days and the dress has been a no show, and now the item is out of stock”

Posted 1 year ago

“A size 12 to 14 didn’t fit my size 8 daughter at the waist sizes are very poor”

Posted 1 year ago

“Still not received my order put in police form still no reply”

Posted 1 year ago

“My dress came with a broken zip, ordered another on next day delivery came 2 days later with a hole in back, I loved the dress 2 shame really I will not be ordering again”

Posted 1 year ago

“Second time paying for next day delivery item wasn't delivered for 3 days”

Posted 1 year ago

“Normally love my purchases from pink boutique but on this occasion had to send £178 back. Nothing was pink boutique brand and the quality was really bad not worth the money. I had a top with make up Mark on and a pair of white trousers with a black marked line on them when took out of wrapper. I got sent the wrong bag from what I ordered. And everything else was poor quality and bad fit.”

Posted 1 year ago

“Very unhappy I have waited a week still not received my item”

Posted 1 year ago

“Dress turned up looking like a bag of rags still waiting on refund”

Posted 1 year ago

“Something completely different to what I ordered wrong item sent now out of stock”

Posted 1 year ago

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Pink Boutique is rated 4.3 based on 1,199 reviews