“
I ordered flowers and a glass vase for my 85yo mother-in-law who has cancer. On delivery, the vase was broken and one of the stems was snapped off. Customer service has now asked for photos to prove the damage (it was a £35 order). Unfortunately my MIL won't have a clue how to do that, nor will I ask her given how sick she is. I just won't use Prestige Flowers ever again since they can't be trusted to follow through on delivery.
”
- Anonymous
“
He told me that they don't have control over delivery as they outsource it, and he didn't care that Royal Mail had lied on the tracking.
”
- Mand M
“
They also arrived late despite paying for express delivery.
”
- Anonymous
