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Backbone Reviews

4.3 Rating 1,941 Reviews
82 %
of reviewers recommend Backbone
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Phone:

5034003165

Email:

support@playbackbone.com

Location:

1815 NW 169th Place,
Suite 4020,
Beaverton
Washington
98660

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Backbone 5 star review on 7th May 2024
Haley Forsyth
Backbone 5 star review on 29th August 2023
Lam Tran
Backbone 5 star review on 13th August 2023
Michael Angelica
Backbone 5 star review on 10th August 2023
Andy Olson
Backbone 5 star review on 29th July 2023
Anna Steele
Backbone 5 star review on 28th July 2023
Alexandre Crespo Adomaitis
Backbone 5 star review on 28th July 2023
Alexandre Crespo Adomaitis
113
Anonymous
Anonymous  // 01/01/2019
I have no idea how my backbone one for Android works cause after ordering it on Nov 30th, I still don't have it.
Helpful Report
Posted 2 years ago
Bought my son the Backbone for Christmas. He was very excited. The Backbone software can’t handle the load of new customers, I guess. He hasn’t been able to use it. Pretty worthless.
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Posted 2 years ago
Garbage. Don’t buy this junk.
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Posted 2 years ago
I did not receive anything from backbone
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Posted 2 years ago
Missing half of my order. And their website is set up in a way that you cannot contact anybody. Backbone has a horrible website and at this moment they have stolen purchase product.
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Posted 2 years ago
I paid $5 shipping to be proactive since I read my iPhone 13 wouldn’t for only to find out i would get it for free so now I have two.
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Posted 2 years ago
It sucks. I didn’t know I had to buy a $40 a month subscription to use it. Can’t get past the set up. Was a waste of money. It says you don’t need a subscription but it won’t let you past the set up without it. I would like a refund. I do not recommend. Sad yiu have to buy all these subscriptions just to play the games you already paid for. It’s a joke. I’m liking PlayStation products less and less.
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Posted 2 years ago
I returned both Backbone controllers to retailer it is not simple at all to set up, nothing is simple abiut the installation.
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Posted 2 years ago
If I am not wrong, it shows one year free service if sign up during my first use the adaptor. I just want to consider and setup later, and then free service period is 3 months only now. So I loss 9 months service I should have and be steal?
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Posted 2 years ago
This was a waste of money for me. The controller doesn’t easily attach to my IPhone and the buttons are in an awkward position when trying to play a game. Not my best purchase.
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Posted 2 years ago
To many apps 3+ more is not good And it’s have problems purchasing games and remote play is not connecting using the same network on both devices ( IPhone and PS4 PS5
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Posted 2 years ago
The adapter make the iPhone sit at an angle
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Posted 2 years ago
My backbone quit working after 5 months. L1, L2, and the left joystick stopped working. I downloaded the backbone app on my work phone because I figured it was my personal phone not working it properly because of the new iPhone update, but that was not the case. I did a button test, and those three buttons were not working.
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Posted 2 years ago
My backbone isn’t compatible with my iPhone 13 max, and it’s weird because my coworker tried his backbone on my phone and it worked perfectly…I hope we can fix this problem
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Posted 2 years ago
Unfortunately I think this is a scam. I ordered this item almost a month ago and while I had a delivery confirmation I never received the item. I also can find no information from my account with them. Beware of this company.
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Posted 2 years ago
J’aurais bien souhaité répondre à votre mail de satisfaction, mais je n’ai toujours pas eu mon colis. À ce jour. Je suis toujours en attente.
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Posted 2 years ago
I ordered one and paid everything and it said it was delivered but I never got it, when I tried to contact customer support I would always get an email saying don’t reply. Honestly feel like I got scammed.
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Posted 2 years ago
Wouldn’t know never received it
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Posted 2 years ago
There is only one bad thing, they promise to give you a free year of access to Backbone + but it's not true, they have only given me a month of trial and I'm waiting for them to fix that or I'll return the equipment, on the contrary everything is fine with the control.
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Posted 2 years ago
I bought the product. Was never delivered to my house. Contacted via email because no phone number was provided. Haven’t heard back from anyone yet for a refund. Very disappointed. I will be all over the internet about this if nothing is done.
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Posted 2 years ago
Backbone is rated 4.3 based on 1,941 reviews