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PlayerUp Reviews

4.3 Rating 860 Reviews
84 %
of reviewers recommend PlayerUp

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PlayerUp 4 star review on 9th January 2025
Issue Resolved - 2025.01.19
PlayerUp 3 star review on 31st October 2024
Delxxel
PlayerUp 1 star review on 31st October 2024
Delxxel - CONFIRMED RESOLVED
PlayerUp 1 star review on 25th September 2024
Zeromk10 - Issue Resolved
PlayerUp 1 star review on 25th September 2024
Zeromk10 - Issue Resolved
PlayerUp 5 star review on 20th March 2024
Ákos Pénzes
PlayerUp 5 star review on 8th August 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
I got my item and the delievery was successful the seller man was awesome
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PlayerUp and PlayerUp Middleman are scammers! They were ignoring me and didn't pay. When I published new post on reddit in PlayerUp subreddit, they marked "issue is resolved" and closed comments. But nothing was resolved. I asked other redditors and they had the same problem - "issue is resolved" but money wasn't paid. Then I posted review on complaintsboard and then they asked me to remove this review because "Sorry we dont process orders with open issues" (screenshot is attached). But if you remove your review they will ignore you again (screenshot is attached). Buyer confirmed order at the end of June and I still don't receive my payment. I think they are scammers and they will not pay anyway.
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Status - Order Was Cancelled - You Sold A Suspended Account To A Buyer On July 18, 2023, you sold an account which was suspended by the publishers. The buyer attempted to reach out to you but the issue was and still remains unresolved. During this time, you constantly were harassing our team for payment while the buyers issue was still open and active. Instead of working with us to sort this issue out, you came to review sites to point blame at us. The team reached out to you recently to attempt to work a resolution on this issue. Instead we were greeted with vulgar language and religious attacks. At this point, there is nothing further we can do to assist you with your transaction. We can't even communicate with you on this matter much less even go about resolving the buyers issue. The funds have now been returned to the buyer and this order is terminated due to your inability to communicate / resolve this matter.
took a min but gettin it done thnkx
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Thank you at least for getting the site back online. Any chance we can know when payouts will resume. Overall I luv your service and just looking to get my last cashout I issued. Thank you!
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Lol Im a victim of middleman player up. I sold an account there but didnt get the money till now (7 months). I sent ticket to cashout my balance but they never sent it to my paypal. My friend experience the same thing. He lost like $600
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Status - Transaction Will Resume Once Site Is Back Online Your transaction is still underway. As soon as the site is back online, your cashout will resume. We apologize for the downtime as it's a legal matter related to a game publisher complaint. If you need support, you can contact us at: EMAIL SUPPORT support@playersup.com TELEGRAM INTEGRATED CHAT SUPPORT https://t.me/playerupcom DISCORD INTEGRATED CHAT SUPPORT Message Us FACEBOOK CHAT SUPPORT https://m.me/playerupcom
A fake site...is down from.more than a week...I paid 40usd$ for a reddit account,middleman took my payment and said won't process because I posted a bad review about them on another site under another name...just a false accusation so as to not pay me the promised service...thier site is down since more than a week...don't deal buy or sell your hard earn money on this scams scamster middleman playerup account...check out thier recent reviews on reddit and how they blackmail the seller & buyer both the parties
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Status - Transaction Will Resume Once Site Is Back Online Your transaction is still underway. As soon as the site is back online, your cashout will resume. We apologize for the downtime as it's a legal matter related to a game publisher complaint. If you need support, you can contact us at: EMAIL SUPPORT support@playersup.com TELEGRAM INTEGRATED CHAT SUPPORT https://t.me/playerupcom DISCORD INTEGRATED CHAT SUPPORT Message Us FACEBOOK CHAT SUPPORT https://m.me/playerupcom
Bought an account from player up and a week has gone by with no response whatsoever and I’m begging to see why people do not trust this site will never use it again and just want my refund now.
Helpful Report
Status - Transaction Will Resume Once Site Is Back Online Your transaction is still underway. As soon as the site is back online, your cashout will resume. We apologize for the downtime as it's a legal matter related to a game publisher complaint. If you need support, you can contact us at: EMAIL SUPPORT support@playersup.com TELEGRAM INTEGRATED CHAT SUPPORT https://t.me/playerupcom DISCORD INTEGRATED CHAT SUPPORT Message Us FACEBOOK CHAT SUPPORT https://m.me/playerupcom
Scam site, they owe me a refund. Been trying to get it for 2 weeks. Had to threaten legal action just to get a response. The site is riddled with fraudulent listings and will not pay the refunds they "issue".
Helpful Report
Status - Transaction Will Resume Once Site Is Back Online Your transaction is still underway. As soon as the site is back online, your cashout will resume. We apologize for the downtime as it's a legal matter related to a game publisher complaint. If you need support, you can contact us at: EMAIL SUPPORT support@playersup.com TELEGRAM INTEGRATED CHAT SUPPORT https://t.me/playerupcom DISCORD INTEGRATED CHAT SUPPORT Message Us FACEBOOK CHAT SUPPORT https://m.me/playerupcom
Sent payment for an order a week ago, no response whatsoever from PlayerUp or the seller. Transaction is just sitting in limbo. The middleman service sucks, who knows when they will eventually process this transaction and they don't answer messages or tickets. It says on the site there is a maximum 48 hour processing time, what an absolute joke. Only use your credit card on this website, so you can do a chargeback when they take your money and proceed to ignore you.
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To just say the truth! Quicker than expected transaction. Great doing business with them as a seller.
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Made a mistake by not contacting them directly. This makes me see that they actually care about buyers and sellers.
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Maybe All is secure, but take a long time. Its allready 1 day and i still have only pre order, nothing more Middleman comunicated me very fast. Resloved All :)
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Been here for 4 years, love it ;)
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Playerup.com has not paid me for my completed transaction via their online official middleman for over 27 months. I sold a product for $2450 USD and have not seen a single cent of that money - but have been stonewalled, lied to, coerced, threatened by Playerup.com Middleman Support over the course of this 27+ month issue. Transaction was completed April of 2021, mid pandemic and still has not been released as of August 2023. Playerup.com Middleman Support will ask you to delete any honest negative reviews before providing additional support which is illegal. I posted a review here but it seems they reported it to get it taken down. I have proof of all coercive actions taken by Playerup.com which includes Playerup Middleman threatening to cancel the transaction in which the buyer has already received the account for over 27 months to force me to remove my honest review. If Review.io wants additional proof, feel free to contact me on registered email instead of deleting the honest review without valid reason other than individuals trying to hide the truth. I will happily share all screenshots and conversations if required. Playerup.com initially stated that they were dropped by their payment processing company Elavon in 2021 for providing false information on an official document. Playerup.com did not pause transactions or warn customers leading to a large number of sellers not being paid despite buyers receiving their product and payments being processed through Playerup.com They said they needed a few months on their "official statement" now blaming Firserv/First Data for customers not being paid. This "official statement" was pushed multiple times despite all deadlines provided by Playerup.com not being met. The official statement was finally deleted after more than 1 year of constant delays. Playerup.com Middleman would then never update for months at a time unless a review was posted about the truth. Then they would insist that you delete the review or they will not provide additional support. If you insisted they provide support before deleting the review they would threaten you with more illegal actions on their part. They have done this again as of August 5th to 7th 2023 and have threatened to cancel my transaction again. Instead of simply providing updates to a longstanding issue and providing a reasonable solution, these thugs will try to make your life as difficult as possible.
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Status - Resolved - Contact Fiserv Directly 1-888-263-1938 Ticket #103572173 support@fiserv.com You need to contact Fiserv directly. This issue is not related to a balance we're holding but rather Fiserv. At this point we have tried to assist you the best we can but it appears we can't offer any further support to you at this time.
I’ve had no issues so far buying accounts. Everything has gone smoothly. But when people try to buy accounts from me, they pay, and the three way conversation never gets made. I’m not sure if they did it correctly but they do get the pre conversation chat with playerup. Do you mind checking if they did it correctly for me? And then starting the three way conversation?
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Bright Future for playerup Finally an improvement! In the 3rd transaction runs very smoothly. Only 1 weeks everythings was completed. But... A fees still there. Roughly i got cut 10-15%. What i don't like is they don't show how much the payment will be cut.
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Edit3: solved 1 hour after posted! Great service, problem was: someone entered my account with vpn!! EDIT 2* idk how to answer down there: If you can check logs, after someone accesed in my account from that ip email was chnaged, i changed email to my old , chNged password and added 2 step verification because i didnt used vpn someone entered my account and explain me how is possible i am trying to scam people when the same moment someone entered with this ip , i logged with my internet and chnaged evrything? Or is this excuse just to dont pay money???? Explain me!!! EDIT: worst site ever, i wanted to get my money but instead they put badge high risk on my account so they dont need to give me my money, without any proofs i got that, i never scammed anyone, i bought legit account and i got that.... WHERE IS MY MONEY???? And why i am banned monsy I had 190 dollars on my account I waited 2 weeks to get withdrawed that money but didnt Yesterday i bought an account with that money and want to cancel that order After order canceled i would love to get all 190 dollars on my paypal which i writted in playerup I want cancel this
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I heard that this was fast and easy. So I went to buy an escape from tarkov account. Seems easy. But now I'm at the waiting part 6 hours for something that should take a couple of minutes. (Middleman) Looking at reviews the smartest thing seems to write here. So that's what I'm doing so I can avoid 1-3 weeks waiting. Edit: it took 7 hours for me. But only legit 20 sec from when I made this thread. Insta 3 way open. 11/10 points
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Website seems to work. Took a bit longer as expected. A bit of trouble with the payment process. But im in contact with their support right now.
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Outstanding customer service!
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PlayerUp is rated 4.3 based on 860 reviews