Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.80

4.8 Rating 325 Reviews

95 %

of reviewers recommend Pocket Receptionist

4.8

Based on 325 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pocket Receptionist:

We are Pocket Receptionist.

PR is a call answering service, that makes sure you NEVER MISS A CALL AGAIN
Pocket Receptionist is a subsidiary of Liquid 11. One of the largest privately-owned Telecom providers in the UK. We have been providing Telecom services for over 77,000 Businesses over the past 15 years.

Pocket Receptionist is a professional telephone answering service with Accent -Free receptionists answering your calls in real time.

An award-winning service provider known for its personalised customer approach, where calls are answered in an office-based environment.

We are currently serving customers receiving as little as 30 calls a month and as much as 5000+ calls a month.

Get in touch via Facebook or call us now on 0800 009 6555 and find out why thousands of businesses have chosen Pocket Receptionist.

Pocket Receptionist…Good for Business.

Visit Website

Phone:

0800 009 6555

Email:

info@pocketreceptionist.co.uk

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Pocket Receptionist 1 star review on 1st July 2026

Gabriel Robson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!”

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Posted 7 years ago

Thank you for your review !

Posted 7 years ago

“Excellent service always”

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Posted 7 years ago

Thank you!

Posted 7 years ago

“I am so pleased to have started using PR, fabulous customer service and always happy to help”

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Posted 7 years ago

Thank you for your fabulous review!

Posted 7 years ago

“Brilliant Customer Service! Thank you for all your help”

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Posted 7 years ago

You are very welcome :)

Posted 7 years ago

“I have used this service for several years and can honestly say the support offered by the team is first class. I have no hesitation in recommending this company and the services that pocket receptionist offer. A big thank you from me for all the support over the years”

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Posted 7 years ago

Thanks you for taking the time to review us Patrick :)

Posted 7 years ago

“Very efficient and always quick to sort any issues if or when they arise! Would highly recommend.”

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Posted 7 years ago

Thank you Julie! :)

Posted 7 years ago

“Everyone needs a Pocket Receptionist ! Great service”

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Posted 7 years ago

Thank you Helen :)

Posted 7 years ago

“Great quality service!”

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Posted 7 years ago

Thank you Tim :)

Posted 7 years ago

“Efficient service”

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Posted 7 years ago

Thank you!

Posted 7 years ago

“Always polite, always efficient, the quality of those answering my phone calls is always high. I am very pleased with the service provided and happily recommend them to others.”

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Posted 7 years ago

Thanks you Ian :)

Posted 7 years ago

“We've been using Pocket Receptionist for a year now as we found the cost of providing our own member of staff was becoming hard to justify. We now have more hours covered per week and have reduced our repeat callers by 50% so we're giving a much better services to our club members. In summary, great value for money!”

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Posted 7 years ago

Thanks for your review Justin :)!

Posted 7 years ago

“Pocket Receptionist have made it so much easier for us to cope with our expanding business. By answering our calls they give us time to prioritise responding to clients and enquiries from potential clients without being interrupted all the time by cold calls and people trying to sell us things we don't need. Brilliant service. Thank you.”

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Posted 7 years ago

Thanks you so much for your review Annabel.

Posted 7 years ago

“We work with Pocket Receptionists over a year now and could not be happier with the way they handle the calls. Professional, friendly and helpful. Pleasant to work with. All of our feedback is taken on board and applied straight away. Could not recommend more.”

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Posted 7 years ago

Thanks you Kasia! :)

Posted 7 years ago

“We don't have a high volume of calls, however it's always good to know that Pocket Receptionist are there when we are not. With great customer service and an intuitive app that is just as good. I won't hesitate to use PR for any new ventures that I start.”

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Posted 7 years ago

Thank you for taking the time to review us David :)

Posted 7 years ago

“The customer service at Pocket Receptionist is second to none. If I ever need assistance with my account I never have to wait and if my account manager is unavailable it’s still picked up and dealt with swiftly. I have used other services before but I have found this one to be more personal, they take the time to contact me if they noticed anything unusual. Superb service, highly recommend. I wouldn’t go anywhere else.”

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Posted 7 years ago

Thank you Melissa!

Posted 7 years ago

“Pocket Receptionist are brilliant. We have had the pleasure of using their facilities for approximately a year and we cannot fault them. We receive very details call notifications which let us know exactly what our customer requires from us and a lot of the time PR are able to answer our clients questions through the information we have provided. We really appreciate all that you do for us. Thank you!”

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Posted 7 years ago

You're welcome! Thank you so much for your review :)

Posted 7 years ago

“We've used PR for more than a year now and have found the service excellent - the friendly and flexible team have always answered and fielded our calls professionally and promptly. They took the time to understand how our business works and obtain all the necessary information so they could handle our calls. Their technical team also went above and beyond to make their system work with our phone system. Recommended!”

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Posted 7 years ago

Thank you for your review James, I will pass your kind words onto our technical team too :)

Posted 7 years ago

“I've used Pocket Receptionist for over 18 months now and couldn't be happier with their professional call handling service. First class. Highly recommended.”

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Posted 7 years ago

Thank you for your lovely review Tristian :)

Posted 7 years ago

“Really wonderful service. I can't rate them highly enough.”

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Posted 7 years ago

Thank you for your review Raewyn! :)

Posted 7 years ago

“Fantastic service with caring and helpful staff!”

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Posted 7 years ago

Thank you George :)

Posted 7 years ago

Pocket Receptionist is rated 4.8 based on 325 reviews