Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.80

4.8 Rating 325 Reviews

95 %

of reviewers recommend Pocket Receptionist

4.8

Based on 325 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pocket Receptionist:

We are Pocket Receptionist.

PR is a call answering service, that makes sure you NEVER MISS A CALL AGAIN
Pocket Receptionist is a subsidiary of Liquid 11. One of the largest privately-owned Telecom providers in the UK. We have been providing Telecom services for over 77,000 Businesses over the past 15 years.

Pocket Receptionist is a professional telephone answering service with Accent -Free receptionists answering your calls in real time.

An award-winning service provider known for its personalised customer approach, where calls are answered in an office-based environment.

We are currently serving customers receiving as little as 30 calls a month and as much as 5000+ calls a month.

Get in touch via Facebook or call us now on 0800 009 6555 and find out why thousands of businesses have chosen Pocket Receptionist.

Pocket Receptionist…Good for Business.

Visit Website

Phone:

0800 009 6555

Email:

info@pocketreceptionist.co.uk

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Pocket Receptionist 1 star review on 1st July 2026

Gabriel Robson

Anonymous

Anonymous // 01/01/2019

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“very good service and lovely people”

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Posted 7 years ago

Thank you for your lovely review Rudolph.

Posted 7 years ago

“We have found pocket receptionist to be very efficient, the receptionists are very friendly and the service allows us to be very flexible with our time. They keep us up to date with future products without any hard selling and we would not hesitate in recommending them to others.”

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Posted 7 years ago

Thank you for the recommendation. Much appreciated. :)

Posted 7 years ago

“I've been using Pocket Receptionist for 12 months now and never had any problems. Receptionists are always very pleasant and professional, wouldn't use anyone else. Highly recommended!”

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Posted 7 years ago

Thanks James:)

Posted 7 years ago

“Pocket honestly has made life so much simpler. I don't know how I lived without my wonderful reception team! Nothing is too much trouble for them and my account manager is also very helpful :)”

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Posted 7 years ago

Thanks Laura :)

Posted 7 years ago

“Pocket receptionist. A 1st class service and product. The call handlers are very professional and help our customers get the information they need. A convienient solution which has now formed an essential part of my business.”

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Posted 7 years ago

Thanks for your review, Jamie. I'll let your team know.

Posted 7 years ago

“We are a SME and our team are always out and about in meetings and visiting potential clients which makes taking calls sometimes very difficult, having the pocket receptionist service is invaluable as they can take these calls and we get an instant message so we can do call backs later. They provide a really professional service we would not be without them.”

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Posted 7 years ago

Thank you for such a wonderful review!

Posted 7 years ago

“Very efficient,they take the time to contact you on a regular basis to see if there are any problems. I really can't fault the service they provide and would recommended them without hesitation.”

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Posted 7 years ago

Thank you Giles. I'll let the team know. :)

Posted 7 years ago

“The Service at Pocket receptionist is perfect. I have saved so much time since using them that i can concentrate on running my business rather that on the phone. The organised, polite and bright staff are so helpful and always end up with the best result. No issues from me. Thank you Mick”

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Posted 7 years ago

“The team I have are true professionals and literally make me look good every day, I can now concentrate on the running of my business rather than missing calls. Thank you !!”

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Posted 7 years ago

“They have a great attitude towards customer service. Matt listened to what we needed and walked me through all the available options. Very easy to set up. Well done”

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Posted 7 years ago

“Excellent service. The staff are always very professional and it's incredibly easy to get set up.”

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Posted 7 years ago

“Pocket have been indispensable to myself and my company, it has taken a huge weight off of my staff who now don't have to worry about picking up the ever-ringing phones and have more time to focus on their own workloads and the live update feature makes it easier for them to prioritise. Thank you Pocket from my team and I! - John”

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Posted 7 years ago

“Service at Pocket Receptionist is fantastic. They are always polite, thorough and excellent at issuing the correct response needed. Mainly of my clients Coment on how good my reception staff are. I would highly recommend this company and their well organised team Mick”

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Posted 7 years ago

“Superb product and staff. I'm now able to concentrate on my business whilst the Pocket Receptionist team take care of everything else. They have quickly become indispensable for my business.”

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Posted 7 years ago

“I couldn't wish to be better represented in my business. The balance between professionalism and friendliness is perfect. A big thanks to Natalie and her team for doing such an amazing job.”

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Posted 7 years ago

Thank you Lisa. Such a lovely response. :)

Posted 7 years ago

“Being a new business I don't have the budget to employ staff and I only work part-time due to having my 2 children at home most of the week. Pocket Receptionist has been the best investment I've made so far and I'd highly recommend it to any business of any size”

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Posted 7 years ago

“Pocket Receptionist has been a life save for my business. Whether I'm in a meeting, away from the office or just genuinely busy I know that my callers are in safe hands and my business isn't going to miss any orders!”

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Posted 7 years ago

Thank you for your business, Chris :-)

Posted 7 years ago

“I’d just like to say a BIG Thank you for your fantastic service. I’ve never missed a sale since you’ve been taking my calls for me. The facility to actually listen back to the call is excellent and puts me fully in control - I would highly recommend this to any company whether large or small.”

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Posted 7 years ago

“I've been using Pocket Receptionist for a while now it has been very useful for my business as we are a mobile pressure washing company and most of the time we can't hear the phones due to the noise of the machines Pocket Receptionist is good for this for picking up the calls for us so we don't miss any calls.”

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Posted 7 years ago

Thank you for your kind words :)

Posted 7 years ago

“A great service which came to my need when I was travelling outside the UK. I received messages taken which I could then contact and not lose the sale. The service is excellent, professional and our receptionist will do anything we ask. An excellent service which has helped our business immensely.”

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Posted 7 years ago

Pocket Receptionist is rated 4.8 based on 325 reviews