Pocket Receptionist Reviews

Name: Pocket Receptionist
Rating: 4.80

4.8 Rating 325 Reviews

95 %

of reviewers recommend Pocket Receptionist

4.8

Based on 325 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pocket Receptionist:

We are Pocket Receptionist.

PR is a call answering service, that makes sure you NEVER MISS A CALL AGAIN
Pocket Receptionist is a subsidiary of Liquid 11. One of the largest privately-owned Telecom providers in the UK. We have been providing Telecom services for over 77,000 Businesses over the past 15 years.

Pocket Receptionist is a professional telephone answering service with Accent -Free receptionists answering your calls in real time.

An award-winning service provider known for its personalised customer approach, where calls are answered in an office-based environment.

We are currently serving customers receiving as little as 30 calls a month and as much as 5000+ calls a month.

Get in touch via Facebook or call us now on 0800 009 6555 and find out why thousands of businesses have chosen Pocket Receptionist.

Pocket Receptionist…Good for Business.

Visit Website

Phone:

0800 009 6555

Email:

info@pocketreceptionist.co.uk

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Pocket Receptionist 1 star review on 1st July 2026

Gabriel Robson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the all round customer service, all the receptionists answer the phones quickly and professionally.”

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Posted 7 years ago

“The receptionist's take down more details than I would usually, making booking my jobs in much quicker and efficient saving me time. Very efficient service.’”

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Posted 7 years ago

“I use Pocket Receptionist to answer our calls, initially picked as they are a local business to us. However I cannot fault them, excellent service, good price and very very lovely people. Highly recommend.”

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Posted 7 years ago

“Pocket Receptionist is a lifeline for someone like me. As a freelance web designer, it's not always possible for me to be by the phone if I am meeting with clients or otherwise engaged, so I found that I was missing opportunities due to people not leaving a voicemail for me or I would pick up the phone and it would be a spam caller. With Pocket Receptionist I know that my calls are going to be answered by a human being which means that the caller is more likely to leave their details for me to then call them back when I am available.”

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Posted 7 years ago

“This week we have received so much positive feedback from the girls answering the phones. The general comments we have had this week on half a dozen calls is everyone is really friendly and professional and helpful. Please can you say a big thank from Nassboards.”

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Posted 7 years ago

“Excellent service, one of my customers are disappointed if I answer the phone instead of Pocket Receptionist!”

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Posted 7 years ago

“Thanks so much for the work you continue to do for us. It really helps us to get on with our work and also makes my customers feel they are looked after and dealt with quickly and courteously. For us, we get on with the job in hand and I can work without worrying customers have been lost because I haven't got to the phone.”

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Posted 7 years ago

“My experience so far has been very good, the transition from my previous virtual landline provider was very smooth. Your team led this and the development of the “script” was easy with good communication from my account manager. The receptionists we have been assigned have worked well with clear communication. The app has been very useful in being able to monitor call volumes and set budgets accordingly. It's only been a few months but very happy so far.”

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Posted 7 years ago

“I have found Pocket Receptionist to be an excellent solution for my business. They handle all my calls and deal with any spam calls as well. It's a great solution for me as I spend a lot time in meetings and visiting clients so I never miss an important call.”

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Posted 7 years ago

“Pocket Receptionist have allowed me to work more freely. They answer the calls when I can’t get to the phone. This allows me to be more productive and helps me looks after my existing and new clients. Pocket Receptionist has allowed me to grow and expand my services without losing quality. Thank you”

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Posted 7 years ago

“Thanks to the lovely receptionist who asked exactly the right questions in the right way, Exactly why we use your service.”

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Posted 7 years ago

“‘Pocket Receptionist have played a key role in the expansion of our business, from phone answering to handling our customer bookings - we know we can rely on them to deliver. We see them as part of our team and are very pleased with their service, particularly with the ability to scale on demand.’”

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Posted 7 years ago

“It's nice having a human voice answering the phone, it creates less stress on my existing staff and has decreased my staff costs.”

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Posted 7 years ago

“Thanks to all at PR for your friendly, professional handling of my calls !”

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Posted 7 years ago

“I have just listened to a call taken by My Receptionist and I must say, the lady handled it great and she sounded as though she was literally in our office well impressed.”

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Posted 7 years ago

“Using Pocket Receptionist gives us Peace of Mind that we never miss a call from our customers. We receive the email with their details almost immediately.”

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Posted 7 years ago

Thanks, Susanna. We really appreciate your business.

Posted 7 years ago

“We are very pleased with the service we receive from Pocket Receptionist. Their team is always friendly and very helpful. Their apps is also very useful when reviewing calls that have come into our business.”

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Posted 7 years ago

We are happy to hear that you got exactly what you wanted out of your service with us. We aim for friendly and helpful everywhere we can. Thank you for the great feedback.

Posted 7 years ago

“Very reliable and flexible.”

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Posted 7 years ago

Hi Pauline, thanks for the great feedback.

Posted 7 years ago

“It works a treat. Good staff go further than I could dare to ask. Thanks”

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Posted 7 years ago

Thanks, Mike. We also perform bookings, take payments and action diary entries. Let us know if we can help keep you more out of the office and more on the road. Great Feedback, thanks!

Posted 7 years ago

“Always very helpful and eager to help. My experience with Pocket receptionist has been Great. Highly recommend it.”

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Posted 7 years ago

Thanks, Rakhi for your amazing feedback. The team are very happy with your comments.

Posted 7 years ago

Pocket Receptionist is rated 4.8 based on 325 reviews