Name: pocketoption.com
Address: Oud Metha Road, Al Jaddaf Area, Dubai, Dubai
Rating: 4.87

“tested on demo, like a good boy, but realy on demo you cant test much at all... the interest accumulation in my safe doesnt work (so I didnt know if the interest is 3% or 10% or what), the AI doesnt work, even copying people';s trades not allowed. So had to go on real before trading for long, which is always a bit scary. So far, AI didnt pan out for me too well, it traded a bit worse than I do.”

Helpful Report

Posted 1 month ago

Dear trader, Thank you for taking the time to share your thoughtful feedback about your experience with our demo account and AI trading feature. We genuinely appreciate your honest perspective as it helps us improve our platform for all users. You can find the detailed Safe conditions in your "Finance - Safe" tab. Kindly note that the Safe feature is not available for Islamic halal accounts. We understand your frustration with certain limitations in the demo account environment. We want to clarify that AI trading and copy trading features do not work for the QT demo account at the moment. We apologize for any inconvience caused. Regarding the AI trading performance, we're sorry it didn't meet your expectations. Our AI assistant is designed as a supplementary tool rather than a replacement for human trading judgment, and its effectiveness can vary across different market conditions. Many traders find it most valuable when used for generating trade ideas, market analysis, and risk management suggestions alongside their own strategies. We'd be very interested to hear more details about where you felt the AI fell short, as this feedback is incredibly valuable for our development team. Since you've transitioned to live trading, we want to ensure you have all the resources needed to succeed. Our customer support team would be happy to assist you on any platform features you'd like to explore further. We also offer a range of educational materials on the platform. You can find a comprehensive platform guide with video tutorials, an introduction to trading strategies, a Forex tutorial, valuable tips and tricks ans so on in our platform's "Help - Guides and Tutorials" section. We truly appreciate constructive feedback like yours as it directly informs our ongoing platform improvements. Please don't hesitate to reach out to our support team at support@pocketoption.com or create a support request on our platform, if there's anything specific we can do to enhance your trading experience moving forward! Best regards, Pocket Option Team

Posted 1 month ago

“I mean my strategy goes to any asset there, but i trade only forex pairs, because some of them have a profitability payout of 90+%!!!”

Helpful Report

Posted 2 months ago

Dear Femi, Thank you for your excellent 5-star review and for sharing your positive trading experience with us! We are delighted to hear that you have succeeded in trading forex pairs on our platform and enjoy trading with assets with high profitability payouts of 90% or more. We always strive to provide our traders with the best tools and resources, and your positive feedback encourages us to keep improving. If you have any questions, concerns, suggestions, or need assistance, please always feel free to create a support request on our platform or contact support@pocketoption.com. We will help you promptly! We appreciate your trust in our platform and wish you continued success in your trading endeavors! Best regards, Pocket Option Team

Posted 1 month ago

“Yo it's so cool!I was trading forex pairs on their platform and easy to handle and the interface is quite chill the execution was quick enough”

Helpful Report

Posted 2 months ago

Hey Keagan! Thanks for the excellent review. We're thrilled to hear you enjoy our platform, especially the quick execution and chill interface. That's precisely what we aim for! Want to push that rating to 5 stars? If you have any questions, concerns, suggestions, or need assistance, please always feel free to create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Best regards, Pocket Option Team

Posted 1 month ago

“I've been missing out on some good gains by avoiding them since my brain be like "low number no good"😭 But because of the increased momontum, the direction of the price is much easier to predict”

Helpful Report

Posted 2 months ago

Dear trader, Thank you for your fantastic 5-star review and for sharing such valuable trading psychology insights! We completely understand that sometimes our brains can trick us into undervaluing great opportunities. You've made an excellent observation about liquidity and predictability. Higher liquidity typically means cleaner price action, and more stable trends improve technical analysis accuracy. Keep up the great work! We're excited to see how this new perspective enhances your trading results. If you have any questions, concerns, suggestions, or need assistance, please create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Best regards, Pocket Option Team

Posted 2 months ago

“Almost all whats heres amazing, just achievement section is a bit too overcomplicated ngl🤔”

Helpful Report

Posted 2 months ago

Dear Harit, Thank you for your positive review and for sharing your feedback about our platform! We're delighted to hear that you're enjoying most aspects of our service. We truly appreciate your honest comment about the Achievements section. Achievements are internal rewards for active traders on the platform. It provides certain bonuses and additional features to aid your trading process. You can find the full list of available achievements in the Achievements tab. Each achievement has its conditions as well as a reward amount. We understand some users may find it complex, and we're constantly working to improve the user experience. Your feedback is invaluable as we strive to make every feature intuitive. We'd love to hear any specific suggestions you might have to make this feature more user-friendly. Please feel free to share your thoughts with our support team at support@pocketoption.com or create a support request on our platform. Thank you again for choosing our platform. We're committed to making your trading experience even better! Best regards, Pocket Option Team

Posted 2 months ago

“tHE Pocket option demo account was useful. I tested their proprietary platform, also mt4 and mt5. TBH, it helped me to understand that their app is the best choice for me. It has an AI assistant...”

Helpful Report

Posted 2 months ago

Dear Yusoff, Thank you for your fantastic 5-star review! We're absolutely thrilled to hear about your positive experience with our demo account and platform. We're especially pleased that our platform stood out as your preferred choice after testing the features we offer, and the demo account effectively helped you evaluate our services risk-free. Did you know? Many traders like yourself use our demo account to test new strategies without pressure, familiarize themselves with all platform features, and build confidence before transitioning to live trading. Our AI assistant is ready to help you 24/7 with any questions. We'd also love to hear which specific features made our platform your top choice. Your insights help us continue improving! Welcome to the Pocket Option community! If you need any guidance or have any concerns or suggestions as you continue your trading journey, our support team is always available at support@pocketoption.com, you can also create a support request on our platform. We will help you promptly! Thanks for your support, and happy trading! Best regards, Pocket Option Team

Posted 2 months ago

“Payments are quick, and the platform works well for beginners so simple, but I wish the interface had a bit more colors to it...Still, it's been pretty helpful.[”

Helpful Report

Posted 2 months ago

Dear trader, Thank you for your 4-star review and for sharing your experience with our platform! We're delighted to hear you've found our payment processing quick and the platform beginner-friendly - these are both key priorities for us. We appreciate your feedback about the interface colors. Did you know you can customize your trading chart background to suit your personal preferences? Here's how you can add more color and personality to your charts: - Click your avatar in the top corner - Click Settings > Theme - Turn on Enable background image - Upload your preferred image. This feature allows you to create a more visually engaging trading workspace and personalize your trading experience. We're constantly working to improve our platform's visual appeal while maintaining its user-friendly nature. Your feedback about interface colors is valuable to us, and we'll certainly consider it for future updates. Thank you again for choosing our platform. If you have any other questions, concerns, suggestions, or need assistance, please create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Happy trading! Best regards, Pocket Option Team

Posted 2 months ago

“Genuinely don't know what I would do without the DEMO acc.... After hearing so many stories of people failing at trading it was a relief to be able to practice without taking any unnecessary risk”

Helpful Report

Posted 2 months ago

Dear Mufid, Thank you for taking the time to share your positive experience with our platform! We're thrilled to hear that you've found value in our demo account feature. At Pocket Option, we specifically designed our demo account to help traders like yourself gain confidence in trading strategies, learn platform functionality risk-free, and develop skills before committing real funds. Your feedback perfectly captures why we offer this feature - to provide a safe environment where traders can practice and prepare for live markets without pressure. We believe this approach to trading education leads to better outcomes for everyone. It's wonderful to know that our demo account has helped alleviate some of the common anxieties new traders face. Many successful traders on our platform started exactly where you are now, using the demo to build their foundation. We're here to support your trading journey every step of the way. When you're ready to transition to live trading, please remember our customer support team is always available to assist you. If you ever have any questions, concerns, or suggestions, please create a support request on the platform or contact support@pocketoption.com. We're always here to help! Thank you again for choosing our platform and sharing your experience. We wish you continued success in your trading endeavors! Best regards, Pocket Option Team

Posted 2 months ago

“Their demo acc is a great way to kick things off for beginners in binary trading. On the flip side, as soon as i transferred to live trading, things got harder because of my emotional decisions…”

Helpful Report

Posted 2 months ago

Dear trader, Thank you for sharing your honest feedback about your experience with our platform. We truly appreciate you taking the time to highlight both the strengths of our demo account and the challenges you faced when transitioning to live trading. We're pleased to hear that you found our demo account valuable for getting started with binary options trading. This virtual trading environment is designed to help beginners learn the mechanics of trading without financial risk, exactly as you've described. We completely understand the emotional challenges that come with live trading. The psychological aspect of trading is often the most challenging hurdle to overcome, even for experienced traders. Many traders find that the pressure of real money creates different mental dynamics. To help with this transition, we offer several resources you might find valuable. Please check our platform's "Help" - "Guides and Tutorials" section for a comprehensive platform guide with video tutorials, an introduction to trading strategies, a Forex tutorial, valuable tips and tricks, etc. Your feedback is important to us as we continue improving our platform. If you have any other questions, concerns, suggestions, or need assistance, please create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Thank you again for choosing our platform. We wish you continued success in your trading journey and are here to support you in any way we can! Best regards, Pocket Option Team

Posted 2 months ago

“Easy to go up or down with forex options! Not every time, it going the direction, like I wanted…”

Helpful Report

Posted 2 months ago

Dear trader, Thank you for your positive feedback! We are happy to hear that you find the forex account on Pocket Option easy to use. We completely understand that trading can be challenging at times, as market movements can be unpredictable. The key is to stay consistent with your strategy and manage risk effectively, which is something we encourage all traders to focus on. If you ever need assistance or have any questions, please don't hesitate to reach out to our support team at support@pocketoption.com or create a support request on our platform. We're always here to help and ensure your trading experience is as smooth as possible! Thanks again for your support! Best regards, Pocket Option Team

Posted 2 months ago

“Thanks to support, ticket resolved quickly 👍👍”

Helpful Report

Posted 2 months ago

Dear Ryleigh, Thank you for your positive review! We're thrilled to hear that our support team was able to resolve your issue quickly. We take great pride in providing efficient and helpful support, and it's wonderful to know you had a great experience! :) If you ever need further assistance or have any questions, please don't hesitate to contact our support team at support@pocketoption.com or create a support request on our platform. We're always here to help! Best regards, Pocket Option Team

Posted 2 months ago

“A demo account is exactly what I needed when I was a total noob in trading. I learned many things and now I’m able to trade on the pl;atform with closed eye fr. Adding more trading accs would be good.”

Helpful Report

Posted 2 months ago

Dear Kasem, Thank you for your wonderful review! We're thrilled to hear that the demo account was helpful to you when you were starting out and that it's contributed to your growth as a trader. It's great to know that you feel confident enough now to trade with ease! We also appreciate your feedback regarding additional trading accounts. We're always looking for ways to improve our platform, and your suggestion is valuable to us! If you have any further suggestions, questions, or need assistance, please don't hesitate to reach out to our support team at support@pocketoption.com or create a support request on our platform. We're here to help you on your trading journey! Best regards, Pocket Option Team

Posted 2 months ago

“The plateform is easy friendly user interface, fast withdrawal and deposits they give you promotions for deposits”

Helpful Report

Posted 2 months ago

Dear Omar, Thank you for your fantastic review. We are thrilled to hear that you are enjoying the easy-to-use interface and the fast deposit and withdrawal process. We're also happy to know that our deposit promotions and bonuses have enhanced your trading experience. We aim to provide a seamless, user-friendly platform for all our traders, and it's wonderful to see your positive feedback. If you have any questions, need assistance, or want to learn more about the promotions available, please don't hesitate to contact our support team at support@pocketoption.com or create a support request on our platform. We're here to assist you every step of the way! Best regards, Pocket Option Team

Posted 2 months ago

“The profitability rate on options trading is at 90% great it is :)”

Helpful Report

Posted 2 months ago

Dear Mashika, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re enjoying the high profitability rate our trading platform offers in binary trading. It’s great to know that our platform is helping you achieve your trading goals. We always strive to provide our traders with the best tools and resources, and your positive feedback encourages us to keep improving. If you have any questions or need further assistance, please feel free to contact our support team at support@pocketoption.com or create a support request on our platform. We’re here to support you every step of the way! Best regards, Pocket Option Team

Posted 2 months ago

“Pocket option is something else, I mean has anyone seen how many payemnt methods they offer to customers?! When I signed up, I didn’t expect to see more than 200+ options. They somehow managed to identify my location, and offered a bank card of my local bank where I live, my country is not popular tho. Of course, I used this way for transferring money and everything worked faster than I thought.”

Helpful Report

Posted 2 months ago

Dear Kai, Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our platform. It's great to know that our wide range of payment methods made the process easier and faster for you. We always strive to offer as many options as possible to accommodate users worldwide, and it's fantastic to see that it worked well for you! Please note that the available deposit methods shown on the "Deposits" page depend on the country or region you are in, which is the same as where your ID document is issued. If you are depositing before completing ID verification, you need to choose your country first to proceed with the available deposit methods. Thank you once again for your review! We appreciate your trust in Pocket Option and are glad to continue providing the best service for our users. If you have any other questions, concerns, or suggestions, please create a support request on the platform or contact support@pocketoption.com. We will assist you promptly! Best regards, Pocket Option Team

Posted 2 months ago

“For withdrawals, you need to verify the account; don’t forget that. But it’s a breeze -upload a copy of your ID and proof of your address, a bank statement worked for me.”

Helpful Report

Posted 2 months ago

Dear trader, Thank you so much for your fantastic review! We’re glad to hear that your experience with the verification process was smooth and straightforward. We strive to make every step of the process as easy as possible for our users, and it’s great to know that our verification steps, such as uploading your ID and proof of address, worked efficiently for you. Your feedback is greatly appreciated, and we hope you continue to have a positive experience with us. If you ever need further assistance, please don’t hesitate to reach out to our support team at support@pocketoption.com or create a support request on our platform. Best regards, Pocket Option Team

Posted 2 months ago

“The 24/7 availability of the platform makes it very easy for me to trust its offering…. They are very fast in response and also very professional yet friendly which is great.”

Helpful Report

Posted 2 months ago

Dear Celia, Thank you so much for your wonderful review! We are thrilled to hear that the 24/7 availability of our platform has made it easy for you to trust our services. We genuinely value providing quick responses and maintaining a professional yet friendly approach to supporting our users. It's fantastic to know that you appreciate these aspects of our platform! Thank you for being a valued member of Pocket Option community! Your feedback means a lot to us. If you have any questions, concerns, or suggestions, please contact our support team at support@pocketoption.com or create a support request on our platform. We're here to help! Best regards, Pocket Option Team

Posted 2 months ago

“I started trading options on a 5 min chart on gold and it surprisingly worked well for me! Following chart patterns and gold is respecting it most of the times”

Helpful Report

Posted 2 months ago

Dear Mario, Thank you so much for sharing your experience with us! We're thrilled to hear that trading options on a 5-minute chart with gold has been working well for you. It's great to see that you're able to spot patterns and have found success with them, and it's wonderful to know that the platform is helping you in your trading journey! If you need any additional support or tips, please don't hesitate to contact our support team at support@pocketoption.com or create a support request on our platform. We're here to help! Best regards, Pocket Option Team

Posted 2 months ago

“Pocket Option offers many tools. I like chat groups where I can always share my trade ideas with other people and of course, we always discuss different market situations where we can take advantage of the diversity of trading minds. That AI tool which they implemented a few months ago is good only on major assets, when you deal with low liquidity instruments, it’s impossible to predict it.”

Helpful Report

Posted 2 months ago

Dear Paulo, Thank you so much for your excellent 4-star review! We're thrilled to hear you're enjoying the diverse range of tools and features Pocket Option offers to enhance your trading experience. We're particularly glad you find value in our trading community chat groups. As you rightly pointed out, sharing trade ideas and discussing market situations with fellow traders creates a valuable environment for learning and strategy development. The collective wisdom of our diverse trading community is indeed one of our platform's most significant strengths! We truly appreciate your honest feedback about our AI tool's performance. Our development team continuously works to enhance our AI trading feature, and your input helps guide these improvements. We're committed to providing traders with innovative tools that evolve with market needs, and we'll certainly take your comments into consideration for future updates. Thank you for being such an engaged member of the Pocket Option community. Your participation and feedback help make our platform better for all traders. If you ever have suggestions for additional features or improvements, we'd love to hear them at support@pocketoption.com. Happy trading, and we look forward to continuing to serve you! Best regards, Pocket Option Team

Posted 2 months ago

“I tried options trading for the first time here. Seemed to be working fine, almost the same buy and sell ways to go with the price. I didn’t understand though the payouts are different.”

Helpful Report

Posted 2 months ago

Dear trader, Thank you for your 5-star review! We're glad to hear that your first experience with options trading on our platform went well. We aim to provide an intuitive and smooth trading experience, and it's great to know that your trading experience seems to be working fine! Regarding the payouts, they are displayed dynamically, depending on the current liquidity provider parameters. We can not adjust these parameters from our side. If you want to trade under other trading conditions, you may check another asset or conditions later. We suggest reviewing the payout for each asset before placing trades to better understand the potential outcomes. If you have any further questions or need more clarification, please feel free to contact our support team at any time at support@pocketoption.com or create a support request on our platform. We're here to assist you! Best regards, Pocket Option Team

Posted 2 months ago

pocketoption.com Reviews