Name: pocketoption.com
Address: Oud Metha Road, Al Jaddaf Area, Dubai, Dubai
Rating: 4.87

“Binary options are not for me. I saw many videos on youtube about binary options trading, and it looked so easy. I’m a swing trader myself and can wait for my trades to play out for days, and god knows if they are going to be profitable. Here trades play out very quickly. I could take 5-10 trades an hr and finish the day. However, it didn’t work out for me as it’s hard and complex to be consistent”

Helpful Report

Posted 3 weeks ago

“The Options of Accounts in Pocket Option can be difficult to find on perusal of the website. There is a place for deposits and to withdraw the money is easy. The reliability of customer service is average, and there must be improvements.”

Helpful Report

Posted 5 months ago

Dear trader, Thank you for your feedback! We're glad to hear that you found the deposit and withdrawal process easy to navigate. We also appreciate your honest comments about the account options and customer service. We are constantly working on improving the platform's layout to make it more intuitive. Regarding customer service, we are continuously striving to improve response times and overall support quality, and your input is valuable in guiding us toward making those improvements. If you have any specific suggestions or if there is anything else we can do to help you, please feel free to reach out to us at support@pocketoption.com. We are always here to assist! Thank you for choosing Pocket Option. We look forward to providing you with a better experience in the future! Best regards, Pocket Option Team

Posted 5 months ago

“Pocket option good for trading. But withdraw is difficult. Verification on withdrawal is not good thing. Verification complete on sign up or on first deposit. On deposit verification complete done. A user trading done and do profit. When user withdraw his profit. Use tell the user verified his account. When user submit his documents for verification. You rejected his documents itself is very depressing.”

Helpful Report

Posted 8 months ago

Hi Abdul, Thank you for sharing your feedback. We’re glad to know you find Pocket Option good for trading, though we’re sorry for the frustration with the withdrawal verification process. Necessary verification, including selfie verification, is required by our Anti-Money Laundering(AML) and Know Your Customer (KYC) policies. We advise you to read the requirements and provide a qualified document. Please feel free to contact our support team at support@pocketoption.com for guidance if you need help with specific document requirements. We appreciate your patience and look forward to helping you complete your withdrawal! Best regards, Pocket Option Team

Posted 8 months ago

“Everything is perfect except withdrawal it takes way too long .I haven’t received my withdrawal over a 24hours.please take this into account,improve withdrawal system!”

Helpful Report

Posted 10 months ago

Dear trader, Thank you for sharing your honest feedback with us. We're happy to hear you're satisfied with most aspects of Pocket Option. We're also sorry you are not satisfied with the withdrawal processing time. Please note that once you submit a withdrawal request, it is placed in the general queue for processing. It usually takes up to 3 business days to process a payment. In most cases, the payments are instant. However, some transactions can be processed in up to 14 business days per the Public Offer Agreement. We assure you that all withdrawal requests will be processed as soon as possible and within a reasonable time frame. Thanks for your patience and understanding! If you have experienced any specific withdrawal issues, please create a support request in the "Withdrawals" category on the platform with your withdrawal details. We'll get back to you as soon as possible. We'll investigate the matter and do our best to assist you. Thank you again for your feedback, we look forward to serving you even better in the future. If you have any other questions, concerns, or suggestions, please create a support request on the platform or contact support@pocketoption.com. We will assist you promptly! Best regards, Pocket Option Team

Posted 10 months ago

“The platform is really good in terms of the look & feel, trading information etc. But when come to withdrawals, there are getting declined without giving any proper reasons. It's like they don't encourage those who do withdrawals on a regular basis and make them do trade continuously and finally make them lose the withdrawal requests we make. Sometimes they take days and we are forced to cancel the withdrawals to continue trading and end up losing all. When deposits are successfully in no time, then withdrawals requests also should be done instantly, same like deposits. I tried some other platforms like OLYMP TRADE & QUOTEX and felt PO is better, but they need to improve on the withdrawal requests made and process instantly.”

Helpful Report

Posted 10 months ago

Dear trader, Thank you for sharing your detailed feedback with us. We're glad you appreciate the look and feel of our platform and the trading information provided. Your experience with our user interface is important to us, and we're pleased to know it meets your expectations. We're sorry to hear that your withdrawal experience is not satisfying. Pocket Option is a genuine and trustworthy broker with many clients globally. You will have no problems with withdrawals at all as long as you follow the platform rules and regulations. Many clients have made profits and successfully received their withdrawals from our platform. Regarding the withdrawal processing time, please note that once you submit a withdrawal request, it is placed in the general queue for processing. It usually takes up to 3 business days to process a payment. In most cases, the payments are instant. However, some transactions can be processed in up to 14 business days per the Public Offer Agreement. We assure you that all withdrawal requests will be processed as soon as possible and within a reasonable time frame. Thanks for your patience and understanding! If you have experienced any specific withdrawal issues, please create a support request in the "Withdrawals" category on the platform with your withdrawal details. We'll get back to you as soon as possible. We'll investigate the matter and do our best to assist you. Thank you for choosing Pocket Option and for your valuable feedback. If you have any other questions, concerns, or suggestions, please create a support request on the platform or contact support@pocketoption.com. We will assist you promptly! Best regards, Pocket Option Team

Posted 10 months ago

“Pocket option is very reliable platform for binary trading and earning money 🤑, but there is also it has some flaw about it withdrawal processing time duration which is very long 😞, which can be fixable with some effort. Overall it is a good platform.”

Helpful Report

Posted 11 months ago

Dear Sohaib, Thank you for sharing your positive experience with Pocket Option and for your valuable feedback. We are delighted you find our platform reliable. Your satisfaction is important, as we always strive to provide the best service possible! We appreciate your honest feedback regarding the withdrawal processing time. Please note that once you submit a withdrawal request, it is placed in the general queue for processing. It usually takes up to 3 business days to process a payment. In most cases, the payments are instant. However, some transactions can be processed in up to 14 business days per the Public Offer Agreement. We assure you that all withdrawal requests will be processed as soon as possible and within a reasonable time frame. Thanks for your patience and understanding! If you want us to look into your withdrawal, please create a support request in the “Withdrawals” category on the platform with your withdrawal details. We’ll get back to you as soon as possible. We understand that timely withdrawals are crucial. Please know that your suggestion will be considered as we continuously work to improve our processes. If you have any other suggestions or need further assistance, please do not hesitate to contact us at support@pocketoption.com. We are here to help and ensure that your experience with Pocket Option remains positive! Thank you once again for your kind words and for choosing Pocket Option as your trading platform. We look forward to continuing to support your trading journey and providing you with a seamless experience! Best regards, Pocket Option Team

Posted 11 months ago

“Can take out money very easily. That sucks big time”

Helpful Report

Posted 11 months ago

Dear Jeffrey, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We are committed to providing a seamless and secure experience for depositing and withdrawing funds. If you encounter any issues during the withdrawal process, please contact support@pocketoption.com or create a support request with your withdrawal details in the "Withdrawals" category on the platform. We will investigate and get back to you promptly. Your feedback is invaluable and helps us identify where to improve our services. We strive to ensure that all our users have a positive experience and are dedicated to addressing any concerns you may have. Thank you once again for your feedback and for choosing Pocket Option. We look forward to assisting you and ensuring your future experiences with our platform are more satisfactory. Best regards, Pocket Option Team

Posted 11 months ago

“I recently had the pleasure of using Pocket Option, and I must say, it exceeded my expectations in every way. From the user-friendly interface to the comprehensive features, every aspect of the site is thoughtfully designed to provide a top-notch trading experience.Ease of Use: Pocket Option's layout is intuitive and easy to navigate. I was able to find the trading options I needed without any hassle, which saved me a lot of time and effort.Trading Features: The platform offers a wide range of trading options and tools that cater to both beginners and experienced traders. The demo account is especially helpful for those who want to practice before diving into real trading.Customer Support: I had a couple of questions while using the platform, and the customer support team was incredibly responsive and helpful. They addressed my concerns promptly and professionally, which made me feel valued as a user.Performance: The site loads quickly and runs smoothly, even during peak trading times. I didn't encounter any bugs or technical issues, which speaks to the platform's reliability and quality.Educational Resources: Pocket Option provides excellent educational resources, including tutorials and guides, which are very beneficial for traders looking to improve their skills and knowledge.Overall, Pocket Option is an excellent trading platform that I would highly recommend to anyone. Whether you're a first-time trader or a seasoned professional, you're sure to have a positive experience. Keep up the great work!”

Helpful Report

Posted 11 months ago

Dear Mubeen, Thank you for taking the time to share your detailed and positive review of Pocket Option. We are thrilled that our platform exceeded your expectations and that you found various aspects of our service, from the user-friendly interface to the comprehensive features, to be thoughtfully designed for a top-notch trading experience. We are pleased that our intuitive layout saved you time and effort and that our wide range of trading options and tools cater to your needs. It’s wonderful that our demo account helped you practice before diving into real trading. Your kind words about our customer support team are greatly appreciated. We strive to provide prompt and professional assistance to all our users, and it’s rewarding to hear that you felt valued as a user. We are also glad that the platform’s performance met your expectations, loading quickly and running smoothly even during peak trading times. We aim to ensure a reliable and high-quality trading experience for all our users. Furthermore, it’s great to hear that you found our educational resources, including tutorials and guides, beneficial for improving your trading skills and knowledge. Your recommendation means a lot to us, and we are grateful for your support. If you have any further suggestions or need assistance, please do not hesitate to contact us at support@pocketoption.com. We are always here to help and support you in your trading journey. Thank you once again for your encouraging feedback. We look forward to continuing to provide you and all our users with a positive trading experience! Best regards, Pocket Option Team

Posted 11 months ago

“id 78455181 ive been using pocket option for few weeks now so far it is not bad i haven't experience any challenges its a nice platform for trading it has variety of markets which have high profit percentages”

Helpful Report

Posted 1 year ago

Dear Bernadetha, Thank you for taking the time to share your experience with Pocket Option. We're pleased to hear that you found our platform a nice trading platform, and we appreciate the variety of assets and markets and the high payout percentages available. We value your feedback and are constantly striving to improve our services. If you need assistance or have questions or suggestions, please contact us at support@pocketoption.com. We are here to help and support you in your trading journey. Thank you for choosing Pocket Option, and we look forward to continuing to serve you! Best regards, Pocket Option Team

Posted 1 year ago

“This is my first time withdrawal and profit so thanks pocket option I will try my best to completey dreams from trading”

Helpful Report

Posted 1 year ago

Dear Shani, Thank you for sharing your experience with us. We’re delighted you successfully made your first withdrawal and profit on our platform. It’s wonderful to know that Pocket Option is helping you on your journey to achieve your trading dreams! We are committed to providing a seamless trading experience and continuously improving our services. If you have any questions, need assistance, or have suggestions on how we can improve your experience, please do not hesitate to contact our support team at support@pocketoption.com. Thank you for choosing Pocket Option. We look forward to supporting you in achieving all your trading goals! Best regards, Pocket Option Team

Posted 1 year ago

“Deposit issu 😞”

Helpful Report

Posted 1 year ago

Dear Zainab, We are very sorry to hear about your deposit issue. Please create a support request in the "Deposits" category on the platform with a detailed description of the problem you're experiencing. We constantly work to improve our client's user experience, and your feedback is important, we look forward to your contact! Best regards, Pocket Option Team

Posted 1 year ago

“This is good website”

Helpful Report

Posted 1 year ago

Dear Afroza, Thank you for taking the time to review our platform! We're glad to hear you find our platform good, and we're eager to make it even better. We'd love to hear more about your suggestions for our improvement. Please feel free to share your thoughts at support@pocketoption.com. Your feedback is invaluable as we strive to enhance our service. We are looking forward to your contact! Best regards, Pocket Option Team

Posted 1 year ago

“It’s is nice to trade but I didn’t receive money into my account after withdrawal completed 🥲 I don’t know to solve again even if i solved also nowhere to fix. Giving Feedback doesn’t help any problem🥹”

Helpful Report

Posted 1 year ago

Dear trader, We are sorry your withdrawal didn't arrive in your account promptly. We want you to know that sometimes the withdrawal request shows completed but not credited to your account because the payment provider is still processing your withdrawal despite it being completed on our side. Please kindly wait for the funds to be transferred to your account, which usually takes three business days. We are always here to help if you encounter any problems. You can contact us by creating a support request or through our support chat or email - support@pocketoption.com. To address your withdrawal issue directly, please create a support request in the "Withdrawals" category on the platform and provide all the required information. We will follow up on your withdrawal and get back to you as soon as possible. Best regards, Pocket Option Team

Posted 1 year ago

“منصة التداول رائعة جدا جدا و سهولة في الايداع وسهولة في السحب شكرا لكم على جهودكم فريق الدعم ممتاز جدا”

Helpful Report

Posted 1 year ago

Dear Mhammad, Thank you for your positive feedback and for recognizing the ease of deposit and withdrawal processes, as well as the efforts of our support team. We're thrilled you are enjoying your experience on our platform. However, we noticed your review is three stars and would love to understand what additional improvements we can make to ensure a five-star experience for you. Please feel free to share more detailed feedback or any suggestions at support@pocketoption.com. We're committed to continuously improving and providing the best service possible! Looking forward to your contact! Best regards, Pocket Option Team

Posted 1 year ago

“Just avoid the telegram bot signals and know what you are doing.”

Helpful Report

Posted 1 year ago

Dear trader, Thank you for your review and for sharing your insights. Indeed, users need to have some understanding of trading strategies and tools. We're concerned that you have doubts about our official Telegram Signal Bot, and we would like to clarify it. Please allow us to introduce you to our official Telegram bot once again- The Pocket Option Official Signal Bot for Telegram is a unique service that can automatically place trade orders on your Pocket Option account. You can activate our official Telegram bot and receive high-quality signals on your device. You can also adjust settings to place trading orders automatically or open trades manually from your Telegram without installing additional software or monitoring the market. Using signals and other technical analysis tools properly can significantly increase your trading performance, but we kindly ask you to note that any signals can not be 100% accurate. Based on this, we strongly recommend you use signals as an additional tool but not as a self-sufficient instrument of technical analysis. We always seek to improve our platform based on our users' experiences. If you have specific feedback on our Telegram bot or suggestions on improving our guidance, please contact us at support@pocketoption.com. We will investigate it and get back to you as soon as possible! We look forward to your contact! Best regards, Pocket Option Team

Posted 1 year ago

“As a newbie,I appreciated the virtual trial before going to real one.I still didn't make a profit but as a start I am satisfied by its easy usage.I faced sometimes Bugs and I hope that ll be figured out after maintenance.”

Helpful Report

Posted 1 year ago

Dear trader, Thank you for your review and sharing your initial experiences as a new trader on our platform! We're glad our demo account feature has been helpful to you and that you find our platform easy to use. We apologize for any bugs you may have encountered and appreciate your patience as we work on these issues. Your feedback is crucial for our improvement. We kindly ask you to provide more details on the technical problems you encountered. Please create a support request on the platform in the "Other Issues - Technical Issues - I want to report an issue on the Platform" category. We will investigate it and get back to you as soon as possible! We are looking forward to your contact! Best regards, Pocket Option Team

Posted 1 year ago

“A pocketoption.com e uma boa corretora porém tem que melhor muita coisa, como diminuí o botão de compra e venda, aumentar os prêmios do torneio, e voltar com apostas de 1$. Meu id;69809725 pra quem quiser ver meu perfil”

pocketoption.com 3 star review on 10th December 2023

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Posted 1 year ago

Dear Neila, Thank you for your review and for sharing your thoughts on how we can improve! We appreciate your suggestions about adjusting the size of the buy and sell buttons, increasing tournament prizes, and reintroducing $1 bets. We appreciate your creativity and your desire to improve the platform! Furthermore, we greatly value customer feedback and will consider your suggestions carefully as we are committed to enhancing and providing a more satisfactory trading experience. If you need assistance or wish to discuss further improvements, please feel free to contact support@pocketoption.com. We will be glad to assist! Best regards, Pocket Option Team

Posted 1 year ago

“Pocket option sends monthly special bonus which helps you trade if you don’t have money to invest”

Helpful Report

Posted 1 year ago

Dear trader, Thank you for your review and highlighting one of our features - our monthly special bonuses to active traders. We're glad to hear that these bonuses are helpful for your trading, especially when you are not in a position to invest additional funds. We aim to support our users in every way possible and appreciate your feedback as it helps us understand what works best for our users. If you have any suggestions on how we can improve further or enhance your experience to a five-star level, please feel free to share your thoughts with us at support@pocketoption.com. Thank you for choosing Pocket Option, and we look forward to continuing to support your trading journey! Best regards, Pocket Option Team

Posted 1 year ago

“Pocket option best for option trading they are provided free tournament to participate and make money.”

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Posted 1 year ago

Dear Anrug, Thank you for your three-star review and for acknowledging the features of our platform, especially the tournaments. We are glad you appreciate these opportunities to participate and earn money through trading. We aim to provide the best trading experience, and your feedback is crucial to us. If there are specific areas where you think we could improve to make your experience even better, please let us know at support@pocketoption.com or create a support request on the platform. We always seek ways to enhance our services based on our users' experiences and suggestions. Thank you for choosing Pocket Option as your trading platform. We look forward to your continued engagement and support your trading journey! Best regards, Pocket Option Team

Posted 1 year ago

“Хорошая платформа ,есть чат поддержка, также имеется функция кэшбек, минимальная сделка 1 доллор проблем с выводом не было”

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Posted 2 years ago

pocketoption.com Reviews