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pocketoption.com Reviews

4.9 Rating 3,385 Reviews
98 %
of reviewers recommend pocketoption.com
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Mzi
Unverified Reviewer
“They always come up with ways of not wanting you to withdraw your money and tell you about more verification but while you are verified and takes longer to process your withdrawal especially big amounts.”
Helpful Report
Posted 1 year ago
Dear trader, We're sorry to hear that you are not satisfied with our withdrawal process. Please note that you will have no problems in withdrawals at all as long as you have not violated any platform rules and regulations. Any additional verification is only requested at the discretion of the security services. Pocket Option is a genuine and trustworthy broker with many clients globally. Many of our clients have made profits and successfully received their withdrawals from our platform, some of which are large amounts. Regarding the withdrawal processing time, once you submit a withdrawal request, it is placed in the general queue for processing. It usually takes up to 3 business days to process a payment. In most cases, the payments are instant. However, some transactions can be processed in up to 14 business days as per clause 6.9.2 of the Public Offer Agreement. All withdrawal requests will be processed as soon as possible and within a reasonable time frame. We appreciate your patience. If you have any problems with withdrawals, please create a support request on the platform in the "Withdrawals" category describing your problem in detail. We will investigate and get back to you as soon as possible. We look forward to your contact! Best regards, Pocket Option Team
Posted 1 year ago
Idris Mashikhi
Unverified Reviewer
“It is the best . easy to use, fast deposits and withdrawals, and has many indicators that help in analyzing the market”
Helpful Report
Posted 1 year ago
Dear Idris, Thank you for acknowledging the positive aspects of our platform, such as ease of use, fast deposits and withdrawals, and providing various technical indicators. However, we noticed your rating is two stars, which suggests there may be other concerns or areas where your experience did not meet your expectations. We are committed to improving your experience. Could you please share more detailed feedback with us at support@pocketoption.com? We look forward to addressing any issues and working to provide a five-star experience! Best regards, Pocket Option Team
Posted 1 year ago
Shaikhhh
Unverified Reviewer
“Ahh here's a honest talkk... First of all PO Broker... All goodd... Wass Going smoothlyy... Then after a certain time... Things gone wrong badly against me... Didn't got a valid nd worth reason for all that shitt... Didn't got my amount... Banned!!”
Helpful Report
Posted 1 year ago
Hello, Shaikhhh! We are very sorry for the inconvenience. Please note that we do not block our customers without the proper grounds. Make sure you did not violate our terms and conditions. Let us investigate the issue. Please email us at support@pocketoption.com. Thank you for your cooperation! Best regards, Pocket Option Team
Posted 1 year ago
Aleksandr B.
Unverified Reviewer
“Супер платформат очень красочная, информативная поддержка на ура”
Helpful Report
Posted 2 years ago
Здравствуйте, Aleksandr! Благодарим вас за отзыв! Нам очень важно ваше мнение Наша служба поддержки старается и работает 24/7 ради улучшения сервиса нашей платформы. Нам жаль, что вы оставили нам только две звезды. Пожалуйста, напишите нам все ваши пожелания и предложения на почту support@pocketoption.com. Это поможет нам улучшить работу платформы. С уважением, Pocket Option Team
Posted 1 year ago
pocketoption.com is rated 4.9 based on 3,385 reviews
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