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pocketoption.com Reviews

4.9 Rating 3,381 Reviews
98 %
of reviewers recommend pocketoption.com
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Justina
Verified Reviewer
“Signed up without issues Got used to the system quick Tested features slowly”
Helpful Report
Posted 3 days ago
Parisian
Verified Reviewer
“No surprise this platform is popular for options trading… They have an excellent payout rate which comes without any tricks or some sort of loyalty program offers. Straight from the beginning”
Helpful Report
Posted 1 week ago
Antwaun H.
Unverified Reviewer
“Pocket option gives VALUE for money and even more, it provides various assets to its users [ It also provides great services with the customer service being readily available to answer your questions”
Helpful Report
Posted 1 week ago
Pong Ji Tae
Verified Reviewer
“The support is everything I wanted; -Fast -knowledgeable -Dependable”
Helpful Report
Posted 2 weeks ago
Linda Gonzalez
Verified Buyer
“SOmetimes the platform feels a little oversimplified. Other then that, it's been nice trading here”
Helpful Report
Posted 2 weeks ago
Linda Green
Verified Buyer
“Initially, I didn’t know that they had a copy-trading platform… found out about it from an article posted on their blog. Speaking of which, the blog is really a helpful place to explore if you want to learn more about the platform, what advantages it provides, the features, and more or less everything about the platform. Also, articles are published for trading, such as market insights and hot news. In short, it’s a decent place to learn more”
Helpful Report
Posted 2 weeks ago
John Sharum
Verified Reviewer
“They have some education and lessons on learning new startegies, tho it's hidden in a help section. The issue is that not all of the topics are well explained, some of them have short videos.”
Helpful Report
Posted 2 weeks ago
Zian Barros
Verified Buyer
“Too many payments made it a little bit messy at the platform. For someone it was cool, for me, I use a card, not that much convenient. As long as I manage to withdraw, it’s okay.”
Helpful Report
Posted 2 weeks ago
Diego Nascimento
Verified Buyer
“The demo account has been a nice practice and strategy account.”
Helpful Report
Posted 3 weeks ago
Moises
Verified Reviewer
“The payout rate of above 90% is a standout feature here… the platform is okay, tho”
Helpful Report
Posted 3 weeks ago
Dear Moises, Thank you for your 4-star review and for highlighting our payout rates as a standout feature of Pocket Option. We're proud to offer some of the most competitive payout rates in binary options trading, with many assets indeed featuring payout rates above 90%. We're delighted that this has made a positive impression on your trading experience. We truly appreciate your honest feedback about finding the platform "okay" - this is a valuable insight for our development team. While we're pleased you're benefiting from our high payout rates, we're always striving to enhance all aspects of our platform to make the entire trading experience exceptional, not just satisfactory. It's traders like you who motivate us to keep raising our standards. If there are any specific features or improvements you'd like to see that'd elevate your experience from "okay" to "excellent," we'd love to hear your suggestions at support@pocketoption.com, you can also create a support request on our platform. Thank you for choosing Pocket Option as your trading platform. We're committed to maintaining our high payout rates while continuously improving all other aspects of our service to provide you with the best possible trading experience. Best regards, Pocket Option Team
Posted 3 weeks ago
Dipak Hasan
Verified Buyer
“Nice to see they already have a reputation of reliable company, it suits them. p.s + add more assets”
Helpful Report
Posted 4 weeks ago
Dear Dipak, Thank you for your positive 4-star review and for acknowledging our reputation as a reliable company. We truly appreciate you taking the time to share your feedback and are delighted to hear that you recognize the trust we've worked hard to build with our traders. We appreciate your suggestion regarding the addition of more assets to our platform. Expanding our asset selection is something we're actively working on, as we understand the importance of variety in creating diverse trading opportunities. Your input helps validate this ongoing expansion effort. The reliability you mentioned is at the core of everything we do. We maintain this by implementing robust security measures, ensuring secure and fair operations, and providing consistent execution quality across all our trading instruments. It's rewarding to know these efforts are being recognized! We'd love to hear more about the specific types of assets you'd like to see added to our platform. If you have any specific suggestions or need assistance, please don't hesitate to reach out to our support team at support@pocketoption.com or create a support request on our platform. Thank you again for choosing our platform and for sharing your constructive feedback. We're committed to continuously improving our services and maintaining the reliability you've come to expect. Here's to many more successful trades ahead! Best regards, Pocket Option Team
Posted 3 weeks ago
Clovis
Verified Reviewer
“Trading exotic forex pairs with this broker HAS made the difference in my finances.”
Helpful Report
Posted 1 month ago
Dear Clovis, We sincerely appreciate you taking the time to share your positive experience with our exotic forex pairs. It's incredibly rewarding to hear how trading these instruments has made a meaningful difference in your financial situation. Stories like yours motivate our team to continue expanding the variety of trading assets that we offer. Your success with exotic currency pairs highlights exactly why we've worked hard to provide access to a variety of trading assets. We understand that these pairs can offer distinctive advantages for traders who take the time to understand their particular market dynamics and volatility patterns. We'd be very interested to hear more about your experience. If you have any suggestions on how we can further improve the trading experience with exotic currency pairs, we'd be delighted to listen to them! You are always welcome to contact our support team at support@pocketoption.com or create a support request on our platform. Thank you again for choosing our platform and for sharing your success story. We're honored to be part of your trading journey and remain committed to providing you with the tools and opportunities to continue growing your financial success. Our team is always here to support your trading goals! Best regards, Pocket Option Team
Posted 4 weeks ago
Naldo Honorato
Verified Buyer
“tested on demo, like a good boy, but realy on demo you cant test much at all... the interest accumulation in my safe doesnt work (so I didnt know if the interest is 3% or 10% or what), the AI doesnt work, even copying people';s trades not allowed. So had to go on real before trading for long, which is always a bit scary. So far, AI didnt pan out for me too well, it traded a bit worse than I do.”
Helpful Report
Posted 1 month ago
Dear trader, Thank you for taking the time to share your thoughtful feedback about your experience with our demo account and AI trading feature. We genuinely appreciate your honest perspective as it helps us improve our platform for all users. You can find the detailed Safe conditions in your "Finance - Safe" tab. Kindly note that the Safe feature is not available for Islamic halal accounts. We understand your frustration with certain limitations in the demo account environment. We want to clarify that AI trading and copy trading features do not work for the QT demo account at the moment. We apologize for any inconvience caused. Regarding the AI trading performance, we're sorry it didn't meet your expectations. Our AI assistant is designed as a supplementary tool rather than a replacement for human trading judgment, and its effectiveness can vary across different market conditions. Many traders find it most valuable when used for generating trade ideas, market analysis, and risk management suggestions alongside their own strategies. We'd be very interested to hear more details about where you felt the AI fell short, as this feedback is incredibly valuable for our development team. Since you've transitioned to live trading, we want to ensure you have all the resources needed to succeed. Our customer support team would be happy to assist you on any platform features you'd like to explore further. We also offer a range of educational materials on the platform. You can find a comprehensive platform guide with video tutorials, an introduction to trading strategies, a Forex tutorial, valuable tips and tricks ans so on in our platform's "Help - Guides and Tutorials" section. We truly appreciate constructive feedback like yours as it directly informs our ongoing platform improvements. Please don't hesitate to reach out to our support team at support@pocketoption.com or create a support request on our platform, if there's anything specific we can do to enhance your trading experience moving forward! Best regards, Pocket Option Team
Posted 1 month ago
Keagan
Verified Reviewer
“Yo it's so cool!I was trading forex pairs on their platform and easy to handle and the interface is quite chill the execution was quick enough”
Helpful Report
Posted 1 month ago
Hey Keagan! Thanks for the excellent review. We're thrilled to hear you enjoy our platform, especially the quick execution and chill interface. That's precisely what we aim for! Want to push that rating to 5 stars? If you have any questions, concerns, suggestions, or need assistance, please always feel free to create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Best regards, Pocket Option Team
Posted 1 month ago
Harit Boonmee
Verified Buyer
“Almost all whats heres amazing, just achievement section is a bit too overcomplicated ngl🤔”
Helpful Report
Posted 1 month ago
Dear Harit, Thank you for your positive review and for sharing your feedback about our platform! We're delighted to hear that you're enjoying most aspects of our service. We truly appreciate your honest comment about the Achievements section. Achievements are internal rewards for active traders on the platform. It provides certain bonuses and additional features to aid your trading process. You can find the full list of available achievements in the Achievements tab. Each achievement has its conditions as well as a reward amount. We understand some users may find it complex, and we're constantly working to improve the user experience. Your feedback is invaluable as we strive to make every feature intuitive. We'd love to hear any specific suggestions you might have to make this feature more user-friendly. Please feel free to share your thoughts with our support team at support@pocketoption.com or create a support request on our platform. Thank you again for choosing our platform. We're committed to making your trading experience even better! Best regards, Pocket Option Team
Posted 1 month ago
ChinHo
Verified Reviewer
“Payments are quick, and the platform works well for beginners so simple, but I wish the interface had a bit more colors to it...Still, it's been pretty helpful.[”
Helpful Report
Posted 1 month ago
Dear trader, Thank you for your 4-star review and for sharing your experience with our platform! We're delighted to hear you've found our payment processing quick and the platform beginner-friendly - these are both key priorities for us. We appreciate your feedback about the interface colors. Did you know you can customize your trading chart background to suit your personal preferences? Here's how you can add more color and personality to your charts: - Click your avatar in the top corner - Click Settings > Theme - Turn on Enable background image - Upload your preferred image. This feature allows you to create a more visually engaging trading workspace and personalize your trading experience. We're constantly working to improve our platform's visual appeal while maintaining its user-friendly nature. Your feedback about interface colors is valuable to us, and we'll certainly consider it for future updates. Thank you again for choosing our platform. If you have any other questions, concerns, suggestions, or need assistance, please create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Happy trading! Best regards, Pocket Option Team
Posted 1 month ago
LabRa'id
Verified Reviewer
“Their demo acc is a great way to kick things off for beginners in binary trading. On the flip side, as soon as i transferred to live trading, things got harder because of my emotional decisions…”
Helpful Report
Posted 1 month ago
Dear trader, Thank you for sharing your honest feedback about your experience with our platform. We truly appreciate you taking the time to highlight both the strengths of our demo account and the challenges you faced when transitioning to live trading. We're pleased to hear that you found our demo account valuable for getting started with binary options trading. This virtual trading environment is designed to help beginners learn the mechanics of trading without financial risk, exactly as you've described. We completely understand the emotional challenges that come with live trading. The psychological aspect of trading is often the most challenging hurdle to overcome, even for experienced traders. Many traders find that the pressure of real money creates different mental dynamics. To help with this transition, we offer several resources you might find valuable. Please check our platform's "Help" - "Guides and Tutorials" section for a comprehensive platform guide with video tutorials, an introduction to trading strategies, a Forex tutorial, valuable tips and tricks, etc. Your feedback is important to us as we continue improving our platform. If you have any other questions, concerns, suggestions, or need assistance, please create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Thank you again for choosing our platform. We wish you continued success in your trading journey and are here to support you in any way we can! Best regards, Pocket Option Team
Posted 1 month ago
Gift Banda
Verified Buyer
“Easy to go up or down with forex options! Not every time, it going the direction, like I wanted…”
Helpful Report
Posted 1 month ago
Dear trader, Thank you for your positive feedback! We are happy to hear that you find the forex account on Pocket Option easy to use. We completely understand that trading can be challenging at times, as market movements can be unpredictable. The key is to stay consistent with your strategy and manage risk effectively, which is something we encourage all traders to focus on. If you ever need assistance or have any questions, please don't hesitate to reach out to our support team at support@pocketoption.com or create a support request on our platform. We're always here to help and ensure your trading experience is as smooth as possible! Thanks again for your support! Best regards, Pocket Option Team
Posted 1 month ago
Paulo Andrade
Verified Buyer
“Pocket Option offers many tools. I like chat groups where I can always share my trade ideas with other people and of course, we always discuss different market situations where we can take advantage of the diversity of trading minds. That AI tool which they implemented a few months ago is good only on major assets, when you deal with low liquidity instruments, it’s impossible to predict it.”
Helpful Report
Posted 2 months ago
Dear Paulo, Thank you so much for your excellent 4-star review! We're thrilled to hear you're enjoying the diverse range of tools and features Pocket Option offers to enhance your trading experience. We're particularly glad you find value in our trading community chat groups. As you rightly pointed out, sharing trade ideas and discussing market situations with fellow traders creates a valuable environment for learning and strategy development. The collective wisdom of our diverse trading community is indeed one of our platform's most significant strengths! We truly appreciate your honest feedback about our AI tool's performance. Our development team continuously works to enhance our AI trading feature, and your input helps guide these improvements. We're committed to providing traders with innovative tools that evolve with market needs, and we'll certainly take your comments into consideration for future updates. Thank you for being such an engaged member of the Pocket Option community. Your participation and feedback help make our platform better for all traders. If you ever have suggestions for additional features or improvements, we'd love to hear them at support@pocketoption.com. Happy trading, and we look forward to continuing to serve you! Best regards, Pocket Option Team
Posted 2 months ago
Liang Seow
Verified Buyer
“Pocket option is my second broker with whom i have traded on a real account, and can confidently say it is beter platform in many aspects. The onboarding was easier and faster. After you register acc, everything is automatically ready for you to start trading, including a real and demo account. No need of evaluating trading terms, comparing accounts etc”
Helpful Report
Posted 2 months ago
Dear trader, Thank you for your excellent review! We're delighted to hear that your experience with Pocket Option has been so positive, especially regarding the ease of onboarding and the seamless transition from registration to trading. We strive to make trading as simple and efficient as possible, and it's great to know that our platform has met your expectations in these areas. If you have any questions or need assistance, please feel free to contact our support team at support@pocketoption.com or create a support request on our platform. We're here to support you every step of your trading journey. Best regards, Pocket Option Team
Posted 2 months ago
pocketoption.com is rated 4.9 based on 3,381 reviews
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