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pocketoption.com Reviews

4.9 Rating 3,408 Reviews
98 %
of reviewers recommend pocketoption.com

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tested on demo, like a good boy, but realy on demo you cant test much at all... the interest accumulation in my safe doesnt work (so I didnt know if the interest is 3% or 10% or what), the AI doesnt work, even copying people';s trades not allowed. So had to go on real before trading for long, which is always a bit scary. So far, AI didnt pan out for me too well, it traded a bit worse than I do.
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Posted 4 months ago
Dear trader, Thank you for taking the time to share your thoughtful feedback about your experience with our demo account and AI trading feature. We genuinely appreciate your honest perspective as it helps us improve our platform for all users. You can find the detailed Safe conditions in your "Finance - Safe" tab. Kindly note that the Safe feature is not available for Islamic halal accounts. We understand your frustration with certain limitations in the demo account environment. We want to clarify that AI trading and copy trading features do not work for the QT demo account at the moment. We apologize for any inconvience caused. Regarding the AI trading performance, we're sorry it didn't meet your expectations. Our AI assistant is designed as a supplementary tool rather than a replacement for human trading judgment, and its effectiveness can vary across different market conditions. Many traders find it most valuable when used for generating trade ideas, market analysis, and risk management suggestions alongside their own strategies. We'd be very interested to hear more details about where you felt the AI fell short, as this feedback is incredibly valuable for our development team. Since you've transitioned to live trading, we want to ensure you have all the resources needed to succeed. Our customer support team would be happy to assist you on any platform features you'd like to explore further. We also offer a range of educational materials on the platform. You can find a comprehensive platform guide with video tutorials, an introduction to trading strategies, a Forex tutorial, valuable tips and tricks ans so on in our platform's "Help - Guides and Tutorials" section. We truly appreciate constructive feedback like yours as it directly informs our ongoing platform improvements. Please don't hesitate to reach out to our support team at support@pocketoption.com or create a support request on our platform, if there's anything specific we can do to enhance your trading experience moving forward! Best regards, Pocket Option Team
Posted 4 months ago
Yo it's so cool!I was trading forex pairs on their platform and easy to handle and the interface is quite chill the execution was quick enough
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Posted 5 months ago
Hey Keagan! Thanks for the excellent review. We're thrilled to hear you enjoy our platform, especially the quick execution and chill interface. That's precisely what we aim for! Want to push that rating to 5 stars? If you have any questions, concerns, suggestions, or need assistance, please always feel free to create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Best regards, Pocket Option Team
Posted 4 months ago
Almost all whats heres amazing, just achievement section is a bit too overcomplicated ngl🤔
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Posted 5 months ago
Dear Harit, Thank you for your positive review and for sharing your feedback about our platform! We're delighted to hear that you're enjoying most aspects of our service. We truly appreciate your honest comment about the Achievements section. Achievements are internal rewards for active traders on the platform. It provides certain bonuses and additional features to aid your trading process. You can find the full list of available achievements in the Achievements tab. Each achievement has its conditions as well as a reward amount. We understand some users may find it complex, and we're constantly working to improve the user experience. Your feedback is invaluable as we strive to make every feature intuitive. We'd love to hear any specific suggestions you might have to make this feature more user-friendly. Please feel free to share your thoughts with our support team at support@pocketoption.com or create a support request on our platform. Thank you again for choosing our platform. We're committed to making your trading experience even better! Best regards, Pocket Option Team
Posted 5 months ago
Payments are quick, and the platform works well for beginners so simple, but I wish the interface had a bit more colors to it...Still, it's been pretty helpful.[
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Posted 5 months ago
Dear trader, Thank you for your 4-star review and for sharing your experience with our platform! We're delighted to hear you've found our payment processing quick and the platform beginner-friendly - these are both key priorities for us. We appreciate your feedback about the interface colors. Did you know you can customize your trading chart background to suit your personal preferences? Here's how you can add more color and personality to your charts: - Click your avatar in the top corner - Click Settings > Theme - Turn on Enable background image - Upload your preferred image. This feature allows you to create a more visually engaging trading workspace and personalize your trading experience. We're constantly working to improve our platform's visual appeal while maintaining its user-friendly nature. Your feedback about interface colors is valuable to us, and we'll certainly consider it for future updates. Thank you again for choosing our platform. If you have any other questions, concerns, suggestions, or need assistance, please create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Happy trading! Best regards, Pocket Option Team
Posted 5 months ago
Their demo acc is a great way to kick things off for beginners in binary trading. On the flip side, as soon as i transferred to live trading, things got harder because of my emotional decisions…
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Posted 5 months ago
Dear trader, Thank you for sharing your honest feedback about your experience with our platform. We truly appreciate you taking the time to highlight both the strengths of our demo account and the challenges you faced when transitioning to live trading. We're pleased to hear that you found our demo account valuable for getting started with binary options trading. This virtual trading environment is designed to help beginners learn the mechanics of trading without financial risk, exactly as you've described. We completely understand the emotional challenges that come with live trading. The psychological aspect of trading is often the most challenging hurdle to overcome, even for experienced traders. Many traders find that the pressure of real money creates different mental dynamics. To help with this transition, we offer several resources you might find valuable. Please check our platform's "Help" - "Guides and Tutorials" section for a comprehensive platform guide with video tutorials, an introduction to trading strategies, a Forex tutorial, valuable tips and tricks, etc. Your feedback is important to us as we continue improving our platform. If you have any other questions, concerns, suggestions, or need assistance, please create a support request on our platform or contact support@pocketoption.com. We will help you promptly! Thank you again for choosing our platform. We wish you continued success in your trading journey and are here to support you in any way we can! Best regards, Pocket Option Team
Posted 5 months ago
Easy to go up or down with forex options! Not every time, it going the direction, like I wanted…
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Posted 5 months ago
Dear trader, Thank you for your positive feedback! We are happy to hear that you find the forex account on Pocket Option easy to use. We completely understand that trading can be challenging at times, as market movements can be unpredictable. The key is to stay consistent with your strategy and manage risk effectively, which is something we encourage all traders to focus on. If you ever need assistance or have any questions, please don't hesitate to reach out to our support team at support@pocketoption.com or create a support request on our platform. We're always here to help and ensure your trading experience is as smooth as possible! Thanks again for your support! Best regards, Pocket Option Team
Posted 5 months ago
Pocket Option offers many tools. I like chat groups where I can always share my trade ideas with other people and of course, we always discuss different market situations where we can take advantage of the diversity of trading minds. That AI tool which they implemented a few months ago is good only on major assets, when you deal with low liquidity instruments, it’s impossible to predict it.
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Posted 5 months ago
Dear Paulo, Thank you so much for your excellent 4-star review! We're thrilled to hear you're enjoying the diverse range of tools and features Pocket Option offers to enhance your trading experience. We're particularly glad you find value in our trading community chat groups. As you rightly pointed out, sharing trade ideas and discussing market situations with fellow traders creates a valuable environment for learning and strategy development. The collective wisdom of our diverse trading community is indeed one of our platform's most significant strengths! We truly appreciate your honest feedback about our AI tool's performance. Our development team continuously works to enhance our AI trading feature, and your input helps guide these improvements. We're committed to providing traders with innovative tools that evolve with market needs, and we'll certainly take your comments into consideration for future updates. Thank you for being such an engaged member of the Pocket Option community. Your participation and feedback help make our platform better for all traders. If you ever have suggestions for additional features or improvements, we'd love to hear them at support@pocketoption.com. Happy trading, and we look forward to continuing to serve you! Best regards, Pocket Option Team
Posted 5 months ago
Pocket option is my second broker with whom i have traded on a real account, and can confidently say it is beter platform in many aspects. The onboarding was easier and faster. After you register acc, everything is automatically ready for you to start trading, including a real and demo account. No need of evaluating trading terms, comparing accounts etc
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Posted 5 months ago
Dear trader, Thank you for your excellent review! We're delighted to hear that your experience with Pocket Option has been so positive, especially regarding the ease of onboarding and the seamless transition from registration to trading. We strive to make trading as simple and efficient as possible, and it's great to know that our platform has met your expectations in these areas. If you have any questions or need assistance, please feel free to contact our support team at support@pocketoption.com or create a support request on our platform. We're here to support you every step of your trading journey. Best regards, Pocket Option Team
Posted 5 months ago
It's a little bit messy to chooe modes at th e platform. But, with the help from support, I could figure it out. It’s actually good to combine both of them to open trades and inc rease oddfs to wiN
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Posted 6 months ago
Dear Badr, Thank you for your excellent review! We're thrilled to hear that you could navigate our platform with our support team's help and that you combined the modes for better trading results. We're dedicated to making our platform more intuitive and are always here to help! If you need further assistance or have any questions, please contact our support team at support@pocketoption.com or create a support request on our platform. We wish you continued success with your trades! Best regards, Pocket Option Team
Posted 5 months ago
I’ll express an unpopular opinion that options trading is better than forex. Yes, it uses lower timeframes, for example, here in quick trading acc, I can start for just 5s. But, who stops you from executing the trades for bigger timeframes. I’m doing fine at 1hour. I missed some indicators at the Pocket option platform. Major ones like RSI, EMA are there, but for custom, they have a problem.
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Posted 6 months ago
Dear Carlos, Thank you for sharing your thoughts with us! We truly appreciate your perspective on options trading, and it’s great to hear that you're doing well with the 1-hour timeframe in quick trading mode. We love that you find our platform adaptable to your needs, whether you're executing short or longer timeframes. We also appreciate your feedback regarding the indicators. We understand how important custom indicators are for some traders, and we’ll certainly consider your suggestions as we continue to improve and expand our features. If you have any further suggestions or need assistance, please don’t hesitate to contact our support team at support@pocketoption.com or create a support request on our platform. We’re always here to support your trading journey! Best regards, Pocket Option Team
Posted 5 months ago
The platform is good for trading. Support should be directly connected to real agents, not bots...
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Posted 6 months ago
Dear Aaron, Thank you for your positive review! We're glad to hear that you're enjoying the platform for your trading, and we genuinely value your feedback regarding our support system. Please rest assured that our support team has real managers ready to assist you. To contact our support team, please create a support request on the platform or email support@pocketoption.com. Our team will help you promptly! Best regards, Pocket Option Team
Posted 6 months ago
Support system is a bit complicated here, gotta create a ticket and stuff. They respond quickly tho
Helpful Report
Posted 6 months ago
Dear Ottilie, Thank you for your feedback! We’re glad to hear that you’ve received quick responses from our support team. We understand that creating a support request might feel a bit less straightforward at first, but we use it to ensure that every request is handled efficiently and thoroughly. It will be easy after you manage to create the first support request. We’re constantly working to improve the user experience and appreciate your patience and cooperation. If you ever need assistance, please don’t hesitate to contact our support team at support@pocketoption.com or create a support request on our platform. Best regards, Pocket Option Team
Posted 6 months ago
Just made my first withdrawal, and they really paid me 😀 This looks very easy…
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Posted 6 months ago
Dear trader, Thank you for your wonderful review! We’re thrilled to hear that you’ve had a smooth experience with your first withdrawal and that you’re enjoying the platform. At Pocket Option, we strive to make trading as easy and seamless as possible for all our users. If you need further assistance or have any questions, please contact our support team at support@pocketoption.com or create a support request on our platform. We’re always here to help you with your trading journey! Best regards, Pocket Option Team
Posted 6 months ago
Yo solo queria probar el trading. No esperaba pasarme días explorando la plataforma y perfeccionando mis operaciones aquí😅 La plataforma es preciosa, pero a veces los diferenciales cambian demasiado rápido a peor.
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Posted 6 months ago
Dear Adriana, Thank you so much for sharing your experience! We're thrilled to hear that you've enjoyed exploring our platform and that you've found it to be beautiful and user-friendly. We strive to create an intuitive and engaging experience for all our traders, so it's wonderful to hear that you're enjoying the process. Regarding your concern about spreads, price changes are more breathtaking in short-term trades. Please know that spreads can fluctuate depending on market conditions. We understand how quickly changes can affect your trading experience, and we are continuously working to ensure the best possible trading conditions. If you have further questions or need assistance, please contact our support team at support@pocketoption.com. We're here to help! Thank you again for your feedback, and we look forward to supporting your continued trading journey. Best regards, Pocket Option Team
Posted 6 months ago
I’ve been trading with the Pocket Option for a long time and I don’t even remember when exactly I joined here. I loved using a demo account where I got acquainted with all the functionality of the trading platform. I like how easy it is to make deposits aND withdrawals, which is not the case with other brokers. But the technical support is slow and it takes some time to receive an answer.
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Posted 7 months ago
Dear Fajr, Thank you for sharing your experience with us! We're happy to hear that you've enjoyed trading with Pocket Option for so long and that our demo account helped you familiarize yourself with the platform's functionality. We're also glad to know that the deposit and withdrawal process has been smooth for you, as we strive to make these processes as efficient as possible. We truly apologize for the delay you experienced with our technical support. We understand how important timely responses are, and we're working to improve our response time to provide quicker assistance. Your feedback is invaluable, and we'll use it to continue enhancing our services. If you ever need assistance, please don't hesitate to reach out to our support team at support@pocketoption.com. We're always here to help! Best regards, Pocket Option Team
Posted 7 months ago
Man you should have seen my face when I found education section in here! They have A LOT of strategies to offer, but some reasons, it's in the help section... Like why would they put in help, they need to be in a separate section like education where they put all of the strategies and other resources as they develop and expand. About the startegies in overall I ca n say those are prett yimpressive. What I like personally is that some of them maybe general strageies like reversal and etc, but most are based on some indicators that they do offer so you will find all you need here. What can be improved is some startegies have extra lessons and some don't, so need to make all of them complete and in full detail! This way they would make sure all of the strateggies are equally covereed.
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Posted 7 months ago
Dear trader, Thank you for taking the time to leave such a detailed review! We're thrilled to hear that you enjoyed discovering our educational resources and that the strategies are impressive and helpful for your trading journey. We appreciate your feedback regarding the location of the educational content and the structure of the strategies section. We'll certainly consider this as we continue to develop and refine the platform to ensure the best experience for our users. Thanks for your suggestion about the completeness of some strategies. We aim to provide comprehensive lessons for each strategy to ensure our traders have all the information they need. We will work on ensuring that all strategies have complete, detailed lessons for consistency. Your feedback is invaluable to us, and we'll keep working to improve the platform. If you have any further suggestions or need assistance, please feel free to contact us at support@pocketoption.com. We're always here to help! Best regards, Pocket Option Team
Posted 7 months ago
I am convinced that even 80+% is possible on quick tradingU_U But I need to studyeducation is hard
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Posted 8 months ago
Dear Farid, Thank you for sharing your feedback and for your kind rating! We’re thrilled to hear that you’re seeing potential in quick trading and believe that achieving 80%+ success is possible. You’re absolutely right—education and practice are key to mastering trading strategies, and we’re here to support you every step of the way. If you need any resources or support to improve your trading skills, please refer to our studying materials in the platform's "Help" - "Guides and Tutorials" section. These include a comprehensive platform guide with video tutorials, an introduction to trading strategies, a Forex tutorial, valuable tips and tricks, and much more. Additionally, we provide a demo account for practice and strategy testing, allowing you to hone your skills risk-free. If you ever have questions or need assistance, our support team is always available at support@pocketoption.com. We’re committed to helping you and look forward to seeing your progress! Thank you for choosing Pocket Option, and happy trading! Best regards, Pocket Option Team
Posted 8 months ago
The demo account has realy been good in lining up my trading strategies…nice platform.
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Posted 8 months ago
Dear Noor, Thank you so much for your positive feedback! We're thrilled to hear that our demo account has helped refine your trading strategies. It's great to know that you're finding the platform valuable. If you need further assistance or have any questions, feel free to contact our support team at support@pocketoption.com. We're here to help! Best regards, Pocket Option Team
Posted 8 months ago
The Pocket Option website is very detailed and offers additional tools for enhanced analysis of the available market. The services seemed slow to me at first but I got a hang of the navigation fast
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Posted 9 months ago
Dear Usman, Thank you for sharing your positive feedback! We're glad to hear that you found our website detailed and that our tools have helped you with enhanced market analysis. We understand that getting used to a new platform can take time, and we're happy that you got the hang of the navigation quickly! We appreciate your patience and feedback as we continue to improve our services. If you have any questions or need assistance, feel free to contact our support team at support@pocketoption.com. Best regards, Pocket Option Team
Posted 9 months ago
I tried my skills and new, I hope profitable trading strategy on pocket option demo😅🤔 I like how its layout of the platform is made and the stability of how it works. Yes, there are not that many indicators and advanced tools, like usual Metatrader has, but in general, it can be used for trades that require more fundamental and liquidity zones.
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Posted 9 months ago
Dear Jun Jie, Thank you for your feedback! We're thrilled to hear that you like the layout and stability of our platform. We understand that different traders have different preferences regarding indicators and tools, and we appreciate your perspective. While our quick trading account may not have all the advanced tools of platforms like Metatrader, we also provide MT4 and MT5 accounts, and we're glad to know that you find our platform useful for trades focused on fundamentals and liquidity zones. If you have any suggestions or need further assistance, please feel free to contact our support team at support@pocketoption.com. We're always here to help! Best regards, Pocket Option Team
Posted 9 months ago
pocketoption.com is rated 4.9 based on 3,408 reviews