“Honestly speaking there are pros and cons for each casino, for pocketwin, having the right id was a bit of a hassle but otherwise it's a well trusted site and I've heard many good reviews about this casino.”
“Very impressive customer support. Had some issues regarding withdrawal. They are friendly to help and got my questions sorted out very quickly. Withdrawal is issued in my bank after 48 hours. Fun and exciting games to play too. will definitely come back for more winnings.”
“I wish could give no stars! Been depositing almost a year just tried to withdraw and they say my account is excluded! The number to text for support doesn’t work and no replies ever come back from emails. As I am writing this I am still waiting on the phone for 45 minutes. DONT TOUCH THIS SITE!”
“I've been playing with PocketWin for years and I got my wagering to £0.00 meaning anything I won would now be able to withdraw in cash not bonus credit I have requested 2 winning withdrawals and I am still waiting to get paid from them since November 2020 were now June 2021 and I am still waiting alls I get told is my ID is not good enough I have used a indate passport my medical card my bank statement again a recent one aswel as a housing benefit letter and a solicitors letter and a utility bill letter and all that IS NOT GOOD ENOUGH for them to pay me out but it's totally different when they are talking money we deposit to them you know they are ok using my bank card for deposit but they won't release my winnings to the same bank card along with all the ID I sent them I really don't understand how they say it not good enough I pass security when I phone them so surely I can't give them anymore to prove it is me they even tried saying that I breached my account terms and conditions as am using a phone number that is registered to another account a account that I had many years ago in a different address with a different card I had registered back then as far as am concerned I informed them that I had changed address and I added a new card to my account so I haven't breached anything they just DONT want to pay me out as it's a few hundred pounds am owed if they won't pay what they owe they should add it back in your account so you can play it I wouldn't recommend PocketWin to anyone you will have nothing but excuse after excuse from them”
“Pocketwin is a great place to play. I love the layout, especially the colour scheme. There are a huge selection of games to choose from. Th live chat guys are friendly, professional and helpful. All games run smoothly. Once a withdrawal request has been made, you don't have wait for long time. You will receive the money within 3 days.”
“Recommended. This is one of the casinos I like. Deposit is easy and most important withdrawal process is fast and smooth. Account verification was done in a few hours and payout within 2-3 days money hits my bank account.”
“I'm enjoying the dynamic reward system, I like the surprises with the promos they have right now. This casino does let me have that with fast withdrawals and no problems with depositing in my account too.”
“Did not have very high expectation when I was trying Mr Spin out but was pleasantly surprised with how good the standard this casino is! Highly recommended!”
“POCKETWIN IS A SCAM. THEY TAKE ALL MONEY FROM YOU BETTING. BUT REFUSE TO PAY YOU YOUR WINNINGS WHEN YOU TRY WITHDRAWAL IT.
IVE ASKED FOR ALL RECORDED PHONE CALLS AND YOU WILL SEE IVE BEEN RIPPED OFF AND CONNED FROM POCKETWIN
This company and all its sister company is like pocket rain and fortune or OJ have this company and always sister companies like pocket rain and fortune oh Joe are scams. truly scammed me.
I spent £100’s and in 15/04/2021 I withdrew £60 I had supposedly won , they said it usually takes 1 working day to process it then it up to 5 working days to be in ya account. I have phoned them 8 times and they have said we give wrong info to me and will do a manual bank transfer that will take a couple days, that was 13 ago
They are a CON”
“My first impression after registration and welcome bonuses - very good. I deposit £20 and win £400. I contact their support team for withdrawal. Ultimate fast and professional support from them without any kind of complaints from my side.”
