PodiumsDirect.com Reviews

Name: PodiumsDirect.com
Rating: 4.62

4.6 Rating 187 Reviews

91 %

of reviewers recommend PodiumsDirect.com

4.6

Based on 187 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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PodiumsDirect.com 5 star review on 24th June 2021

Anonymous

PodiumsDirect.com 5 star review on 12th December 2020

Chris Tringali

PodiumsDirect.com 5 star review on 28th August 2020

Julina Dorval

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a pastor, I seldom wish to leave negative reviews for a company. Yet, in this case, I am making an exception. The podium we ordered is beautiful (other than the damage to it) and was exactly as pictured and according to our order specifications. The wood working, mitre joints and finish is expertly done with quality and craftsmanship. However, the customer service at Podiums Direct (Mark Korte) has been a disappointment! We are very displeased with our experience and will never do business with them again. A product with "after the sale customer service" is absolutely essential. Our $3800 podium arrived damaged due to the trucking company as well as poor packaging in the shipping dept. We were told a "repair kit" would be sent, yet after more than a month later, we have seen no kit and had no communication from Podiums Direct. I told Mark I was very unhappy with their customer service, yet, no apology was offered, no assurance that they will take care of our concerns and no explanation. Only rude, curt emails in which they can't even take the time to address their customer properly. Taken from their website….. OUR STAFF 100% satisfaction is the goal at Podiums Direct. With over 35 years of customer service we will strive to make sure you are completely satisfied with your shopping experience. OUR MISSION Creating excellent customer service experiences These things are clearly not true and if this is really their mission, they are failing miserably. I suppose given all the positive reviews that mine will be dismissed as just an anomaly but my advice; shop elsewhere to spend God's money for church furniture.”

Helpful Report

Posted 10 months ago

“The website is confusing; because of this, my order came to me late and was not what I wanted.”

Helpful Report

Posted 2 years ago

“Very uncomfortable, and regretful experience with the order and customer service personals. I want them to be nicer it find another job.”

Helpful Report

Posted 2 years ago

“I never received the product”

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Posted 2 years ago

“This podium is poorly made - broke immediately before we could even use it. Screw size was not the same as pre-drilled holes and it broke. Trying to return the item.”

Helpful Report

Posted 2 years ago

PodiumsDirect.com is rated 4.6 based on 187 reviews