PodiumsDirect.com Reviews

4.6 Rating 187 Reviews
91 %
of reviewers recommend PodiumsDirect.com
4.6
Based on 187 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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The podium is very nice. The delivery was good. The communication could have been a little better. The podium that I ordered was disconnected, I was offered another one for a higher price
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Posted 2 years ago
My experience left much to be desired. The product in of itself is fine.
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Posted 2 years ago
Podium shakes a lot. I am not sure if this is due to its design or any other fault. Other than the shaking, it seems slick and easy to use.
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Posted 2 years ago
While putting the podium together, one of the dowels went all the way through the podium and came out the other side. Thank goodness it was on the under side and partly hidden. The quality was not what I expected. Stan Stanley
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Posted 2 years ago
As of today, I have not received the casters which we paid for.
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Posted 3 years ago
Product came in damage but was able to fix it.
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Posted 3 years ago
Love the podium. Dealing with customer service was another thing. Ordered podium with a shelf. Upon arrival the shelf was omitted. I called customer service and was told that I have to order the extra shelf when ordering the podium. After telling him 2 times that I did, he finally (evidently) looked at the order and agreed. He said they could refund the $95 for the extra shelf or could send us a used shelf and us still pay full price. I sent him an email and told him to credit us the $95 because I didn't want to pay $95 for a used shelf. He credited our account and sent me an email saying it would have been a new shelf. We just were not pleased with the attitude that seemed to say (whether or not it was meant) that we were wrong until we proved it. We really like the podium.
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Posted 3 years ago
Like the product! First shipment there was impact damage to top right corner of the podium top. I was immediately sent a second one, which also had impact damage (to the same top corner). Was not very visible so we decided to live with it (prefer an unblemished one though). I suggest the the top be better wrapped (maybe bubble wrap) to minimize impact damage during shipping.
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Posted 4 years ago
Vivienne Thank you for the review. We addressed the first damaged podium, by having a replacement sent out immediately. We were unaware of the replacement one being damage, otherwise we would have addressed that issue. Our shipping department has been asked to package them better. Contact us if you have any further concerns. We are always here to help. Darcy Korte Director of Sales
Posted 4 years ago
PodiumsDirect.com is rated 4.6 based on 187 reviews