Postscript Books Reviews

Name: Postscript Books
Address: 6 Battle Road, Heathfield Industrial Estate, Newton Abbot, Devon
Rating: 4.88

4.9 Rating 3,294 Reviews

98 %

of reviewers recommend Postscript Books

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Phone:

(01626) 897100

Location:

6 Battle Road,
Heathfield Industrial Estate,
Newton Abbot
Devon
TQ12 6RY

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally a good selection, but if books are out of stock they don't give customers a chance to cancel the order, but merely credit the customer's account. And they don't include the postage charge in the credit. Also delivery is extremely slow.”

Helpful Report

Posted 2 years ago

Good morning, Sara. I am very sorry to hear about your disappointment regarding this. We receive a large quantity of mail orders every day and unfortunately, we are unable to contact all our customers regarding out-of-stock titles. When you receive your order, it will be marked on your despatch note to say the item is out of stock. If you would rather not have a credit, then you can contact us, and we shall refund you the value of the credit. I can see that the most recent orders you have placed with us were delivered within the 3-5 working day timeframe. If the delivery is delayed beyond this, please feel free to get in touch and we will investigate what we can do to help. Alternatively, you can opt for a next working day service if the items are required urgently.

Posted 2 years ago

Postscript Books is rated 4.9 based on 3,294 reviews