Postscript Books Reviews

Name: Postscript Books
Address: 6 Battle Road, Heathfield Industrial Estate, Newton Abbot, Devon
Rating: 4.89

4.9 Rating 3,491 Reviews

98 %

of reviewers recommend Postscript Books

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Phone:

(01626) 897100

Location:

6 Battle Road,
Heathfield Industrial Estate,
Newton Abbot
Devon
TQ12 6RY

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The catalogue has a good and varied selection of books but ordering on the website is not always easy.”

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Posted 2 years ago

Hello Patricia. Thanks for your feedback regarding our selection of titles and ordering on our website. I'm happy to hear that you're pleased with our range of titles, but sorry to hear that you've had some trouble when ordering online. I can see that your recent orders have been placed on our website, but if you'd like to contact one of our Customer Service agents via email at help@psbooks.co.uk or by phone on 01626 897123, we'd be more than happy to provide advice on how to resolve any issues that have cropped up.

Posted 2 years ago

“Your staff sre helpful and friendly though it takes a while to get through. Your on-line ordering is not always easy as the site can be sluggish.”

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Posted 2 years ago

“I had difficulty paying by Apple (my usual method) I did use Paypal. Also, I did send an email but got no response.”

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Posted 2 years ago

Hi Douglas. I'm sorry to hear that you've had some issues trying to pay via Apple Pay, but I'm happy to hear that you were able to use another payment method available on our website. We haven't received any other concerns from our customers about this and we can see orders placed using this payment method. I have searched our emails and I'm unable to find an email sent in from you, but hopefully this has answered your query. Should you have any problems with future orders, please feel free to call our Customer Service line on 01626 897123, or contact us via Live Chat and we will be happy to look into it further.

Posted 2 years ago

“Postscript books are excellent Delivery service was not good”

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Posted 3 years ago

“Generally a good selection, but if books are out of stock they don't give customers a chance to cancel the order, but merely credit the customer's account. And they don't include the postage charge in the credit. Also delivery is extremely slow.”

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Posted 3 years ago

Good morning, Sara. I am very sorry to hear about your disappointment regarding this. We receive a large quantity of mail orders every day and unfortunately, we are unable to contact all our customers regarding out-of-stock titles. When you receive your order, it will be marked on your despatch note to say the item is out of stock. If you would rather not have a credit, then you can contact us, and we shall refund you the value of the credit. I can see that the most recent orders you have placed with us were delivered within the 3-5 working day timeframe. If the delivery is delayed beyond this, please feel free to get in touch and we will investigate what we can do to help. Alternatively, you can opt for a next working day service if the items are required urgently.

Posted 3 years ago

Postscript Books is rated 4.9 based on 3,491 reviews