Powerdirect.co.uk Reviews

Name: Powerdirect.co.uk
Address: Unit 8, Overland Park, Gelderd Road, Leeds
Rating: 3.71

3.7 Rating 593 Reviews

69 %

of reviewers recommend Powerdirect.co.uk

3.7

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

08444 818 820

Location:

Unit 8, Overland Park, Gelderd Road
Leeds
LS27 7FE

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Powerdirect.co.uk 5 star review on 14th June 2018

David Gibbons

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Powerdirect, delivered when they said they would, right day right time. Wouid be happy to buy from them again.”

Helpful Report

Posted 8 years ago

“I ordered a Bosch auto washing machine which was very competitively priced. I had an email the next day to say that I would be contacted by the courier(2MD) in 2 to 3 workingdays with a delivery date. This did not happen so I phoned the courier and had considerable difficulty getting some anwsers. They said that they were not booking deliveries for PowerDirect...NO specific reason!....So I had to chase PowerDirect....more difficulty getting sense!....Obviously worrying since I had already paid out a significant amount of money......It DID resolve itself in the end but the process will NOT persuade me to use Power Direct again!...Sorry!”

Helpful Report

Posted 8 years ago

Good morning Ian, please accept are sincerest apologies for the poor delivery service and after sales advice you have received. If you would like to contact our sales team and explain the problems you received from our couriers we will look into the matter to ensure that this does not happen in future. We always aim to offer our customers the best possible products, prices and service and as we can see this what not the case with your order. Apologies once again, Powerdirect Team

Posted 8 years ago

“Panasonic home cinema system, very competitively priced. Arrived quickly and as prediction. Carefully packaged. Would definitely shop here again.”

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Posted 8 years ago

“I just want to thank power direct for the service I received and giving back my dyson very fast and very happy with the service thanks”

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Posted 8 years ago

“very quick well priced”

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Posted 8 years ago

“Fridge Freezer supplied on time and installed. There was no information in the sales product details that the unit would not work properly in a unheated room. During cold weather the freezer food has completely thawed more than once. Power Direct have refused to take the unit back and refund as it is over 14 days since supplied. Cannot recommend Power Direct”

Helpful Report

Posted 8 years ago

Dear Mr Joyce, Firstly can I apologise that you are unhappy with your purchase. We are always aiming to have all the correct information regarding the products we sell on our website but unfortunately in this instance we were unaware that the product was not suitable for outbuildings. I am sure that our services team would be only too happy to assist with any further enquiries regarding your issue and you can contact then via email at services@powercentre.com. May I once again apologise for any inconvenience caused and hopefully we will be able to resolve your issue in the near future. All the very best, Powerdirect Team

Posted 8 years ago

“Brilliant product and very fast delivery. Many thanks!!”

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Posted 8 years ago

“Easy web site to use, and very competive on price. My new hoover was delivered very quickly, was well packed, best price out there in the market place. John Jones”

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Posted 8 years ago

“Excellent service until delivery man didn't know it needed fitting. However a couple of phone calls soon brought a nice young man to fit the cooker . All lovely people . Everyone extremely helpful. Thanks”

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Posted 8 years ago

“Excellent speedy delivery by Power Direct. I shall use them again”

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Posted 8 years ago

“Product ok but abysmal delivery service - will use AO.Com next time.”

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Posted 8 years ago

Good morning Gordon, please accept are sincerest apologies for the poor delivery service you have received. If you would like to contact our sales team and explain the problems you received from our couriers we will look into the matter to ensure that this does not happen in future. We always aim to offer our customers the best possible products, prices and service and as we can see this what not the case with your order. Apologies once again, Powerdirect Team

Posted 8 years ago

“Ordered a Samsung soundbar on Thursday, arrived on Monday. Very pleased with price service and product.”

Helpful Report

Posted 8 years ago

“Website was easy to use and the Sony TV was the best price. Delivery was very good considering it was free (you can pay for a premium service) driver/ delivery man was very polite and helpful.”

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Posted 8 years ago

“It was so easy to order and my hoover was delivered so quick so thanks for a quick delivery you have a great team.”

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Posted 8 years ago

“Quick and efficient service”

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Posted 8 years ago

“Being A 71 year old you want things easy and this was so easy to order.Came when expected in perfect undamaged box which is rare in my experience and price unbelievable just great.Would not hesitate to buy from you again.”

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Posted 8 years ago

“Good and fast service .A+++++++”

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Posted 8 years ago

“Excellent customer service - fast and friendly delivery - can't go wrong!”

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Posted 8 years ago

“Great customer service , Great price , with secure delivery”

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Posted 8 years ago

“the service to date has been very good, we are still awaiting a part to replace one that was found broken on arrival but have not as yet received. otherwise excellent.”

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Posted 8 years ago

Powerdirect.co.uk is rated 3.7 based on 593 reviews