Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

“Pram supplied as advertised, promptly and in good order. Would recommend.”

Posted 9 years ago

Hi There, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Phoned pram centre to buy silver cross child's dolls pram. Was told it was in stock nd also bought accessories to go with it. Paid in full nd was told when it would be delivered approx. However by a txt a few days later was told they had none. Not even a phone call to explain. I phoned them nd got a feeble excuse about stock. When I asked for refund immediately so I cld buy elsewhere was told it wld take at least 5 working days. No surprise when I tell you it took longer. Bought one from a great company in Edinburgh called corstorphine pram centre. Would definitely recommend them. Would never recommend this company and still waiting for apology”

Helpful Report

Posted 9 years ago

Hi Christine, Thank you for taking the time to review our service. I am extremely sorry that you have not had a great shopping experience with us and hope that I can resolve this matter for you! I am glad that you have now managed to locate the Doll's pram required for your little one and hope that you enjoy it, however I am very sorry that we where unable to efficiently fulfil your order. With regards to your refund unfortunately it depends on who you bank with how long a refund takes to process, generally they take 3-5 working days however some banks do fraud checks and can take between 7-10 working days. We are unable to hurry this process as once the funds leave our account it is then in the hands of your bank to finish the process. As our staff do not have access to work mobiles it would be very unlikely for us to send a message to you by Text so I would like to look into this further for you. Our staff only leave a message via voicemail or failing that an they send an email. If you have access to emails on your mobile this may have come through looking like a text message. Again I would like to express my most sincere apologies with regards to your experience with us and hope that we can assist you with any purchases in the future. Please feel free to contact me if you would like to discuss further or have any other concerns. Many Thanks, Natalie

Posted 9 years ago

“Front end service always great, except for the in store delays to get served. This time was online purchase and again everything started ok. Money deducted, waited a week - No delivery. Phoned, pram out of stock (despite showing available online), not due to January. Apparently a voicemail left - pram centre are apparently the only company I've ever dealt with who consistently 'leave' voicemails that go 'missing'. The did offer to cancel and refund - that will take few days. So no pram, no money, need to find alternative pram and right before Christmas. 'THANKS soo much' Pram Centre. Your incompetence is consistent.”

Helpful Report

Posted 9 years ago

Hi Paul, Thank you for taking the time to review us and for your kind words with regards to our customer service. I am extremely sorry that other than our service you have not had a great shopping experience with us. Please feel free to contact me on natalie@pramcentre.co.uk and I would be happy to source an alternative to be delivered to you in time for Christmas. I would also like to look into this further for you to find out when you where left a voicemail and why it was not received. All of you concerns are fully appreciated and taken on board, we will certainly work on this to make sure that this does not happen in the future. Many Thanks, Natalie

Posted 9 years ago

“Super free next day delivery, arrived just over 24 hrs of ordering”

Helpful Report

Posted 9 years ago

Hi Lauren, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Excellent service and excellent delivery”

Helpful Report

Posted 9 years ago

Hi Helen, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Very good customer service. Fast shipping and very good delivery service. Very good opinion overall. Thanks pram centre”

Helpful Report

Posted 9 years ago

Hi Bianca, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Having just received the m&p armadillo I am delighted with it. It is sturdy, smart and its practicality has obviously been thought through. Can't imagine going back to my cumbersome travel system.”

Helpful Report

Posted 9 years ago

Hi Victoria, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Easy to order, efficient, speedy delivery and a third less than price of same product at Toys R Us.”

Helpful Report

Posted 9 years ago

Hi Brenda, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Easy painless transaction, really good price and delivered quickly!”

Helpful Report

Posted 9 years ago

Hi Lorena, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“The delivery service was very fast amd efficient. The nuna mini is ideal for what I needed. It Is a nice compact size and is very easy to put up and down. Very pleased with my purchase.”

Helpful Report

Posted 9 years ago

Hi Lisa, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Having just received the m&p armadillo I am delighted with it. It is sturdy, smart and its practicality has obviously been thought through. Can't imagine going back to my cumbersome travel system.”

Helpful Report

Posted 9 years ago

Hi Victoria, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Very fast delivery!! Was expecting it to be delayed because of it being so close to Christmas but ordered it about 9pm Tuesday evening and was delivered Thursday morning! Thank you”

Helpful Report

Posted 9 years ago

Hi Marie, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Really helpful customer service, very knowledgeable about the product and when I made a mistake on my postal address it was picked up by the despatch team and they called me to confirm, I'm very impressed.”

Helpful Report

Posted 9 years ago

Hi Hilary, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Wrong item delivered!!”

Helpful Report

Posted 9 years ago

Hi Christina, I am so sorry that you have received the wrong item, I would be more than happy to help in rectifying this for you, Please contact me on natalie@pramcentre.co.uk at your earliest convenience and I will look into this further for you. Many Thanks, Natalie

Posted 9 years ago

“Very quick service and delivery”

Helpful Report

Posted 9 years ago

Hi Patricia, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“This item was very easy to order, arrived earlier then delivery date on line, (great) packaging is very strong, well labelled, I can not comment on the item it's self as it is a gift and will not be in use until January 2016, when the baby will be born, but yes would use this seller again”

Helpful Report

Posted 9 years ago

Hi Susan, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Fast and easy online transaction with great customer service and delivery with the added bonus of the excellent quality in the silver cross dolls pram I purchased”

Helpful Report

Posted 9 years ago

Hi Diane, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Very fast delivery quick and easy website to use, The rod for my crib drape was missing but after about 20 seconds of being on the phone to a very helpful member of staff it was sent out would definitely use this site again”

Helpful Report

Posted 9 years ago

Hi Roderick, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Hi just to say that the delivery was first class ,, didn't expect the cot so quickly,,, it is for my Grandsons (not born yet ) baby.. so it is still in it's packaging waiting for them to pick it up, so cannot make a review as yet ,,, but hoping it is in one piece so to speak Many Thanks Jean Wallace”

Helpful Report

Posted 9 years ago

Hi Jean, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“Good quality product excellent service”

Helpful Report

Posted 9 years ago

Hi Anne, Thank you for taking the time to review us :) Please feel free to check out our facebook page (pramcentre.co.uk) if you would like to review our customer services there, as we are a family run business unfortunately our facebook reviews currently do not show a true reflection of us and we are striving to improve this, any feedback is fully appreciated :D If you have any questions please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Pramcentre.co.uk Reviews