Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

“Very good quality for the price.Very quick and easy to track delivery.”

Posted 9 years ago

Hi Dora, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Great deals fantastic quality and really fast delivery best place to shop by far”

Pramcentre.co.uk 5 star review on 27th April 2016

Helpful Report

Posted 9 years ago

Hi Teri, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“The cot that I ordered was for delivery to ROI which was all arranged during the online ordering process. Having not received any further update after a week on the expected delivery date, it transpired that they are unable to deliver wooden goods to Ireland. This should be made clear during the ordering process and it shouldn't be left to the customer to chase it up.”

Helpful Report

Posted 9 years ago

Hi, Peter. Thank you for taking the time to review us. My sincerest apologies that we have let you down at this time in regards to your recent Furniture Order placed online. We are unable to dispatch wooden items overseas as the chance of damage is incredibly high, this is down to our Courier Service being unable to palletise such goods. I fully appreciate that this should have been made evident when you tried to place your order, we are currently in the middle of launching a new site so we will make sure that this is made evident for any future customers who try to place an order for Furniture going to the ROI. I would also like to apologise for the lack in communication you have experienced from ourselves at the Glasgow Pram Centre. It is in no way acceptable that you had to contact us to find out what was happening with your order, I will make sure to discuss this matter with my colleagues who deal with the ordering process to ensure that this does not happen again. If there is anything else i can help you with please do not hesitate to contact me directly on melissa@pramcentre.co.uk. Many thanks, Melissa x

Posted 9 years ago

“What a bargain!!good quality,baby love it.thank you will definitely buy on this shop from now on.”

Helpful Report

Posted 9 years ago

Hi Nester, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Excellent communication and product”

Helpful Report

Posted 9 years ago

Hi Rhiannon. Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“The oyster lite is an amazing pram at a fab price! The shopping basket underneath is huge and the seat size itself is very spacious and comfy. It pushes really nice and the hood is big enough to block out more sun than other prams. I purchased this in the grape colour which is really lovely! Very happy with purchase as well as the speedy delivery!”

Helpful Report

Posted 9 years ago

Hi Zoe, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“The pushchair I ordered had been discontinued. My refund was given promptly.”

Helpful Report

Posted 9 years ago

Hi Nita, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. I would like to apologise that the item you had purchased is no longer available, retailers do often discontinue some items and we do our best to have these removed from the website in the first instance, unfortunaley it does seem that we may have not been notified that the stroller which you had ordered had been discontinued, I am incredibly sorry for any inconvenience this may have caused to you. I am happy to know that we processed your refund in a quick and efficient manner :) We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Excellant service will certainly use again.”

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Posted 9 years ago

Hi Peter, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Great service. Fast delivery and quality product.”

Helpful Report

Posted 9 years ago

Hi Emma, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Haven't received my order after almost a month after placing it. Was told one item was out of stock and that I should have my order within two weeks, however I'm still waiting!! Items should not be listed as 'in stock' online if they are not 'in stock'. My money was taken. My highchair is useless without the accessories I ordered and so thanks Pram Centre for reducing the useful life of it by whole month and making my life infinitely more difficult.”

Helpful Report

Posted 9 years ago

Hi, Vanessa. Thank you for taking the time to review us. I would like to apologise that you feel we have let you down at this time. Under Section 3 of our Terms and Conditions it does note that we will notify you of our acceptance of your order by email and you may also receive a call or email from one of our advisors regarding stock availability if the item is not available and advise when the item will return to stock, it is in no way acceptable that the timescale advised has now exceeded the two week mark and I sincerely apologise for any further inconvenience this has caused to you. I have been advised that we are expecting a delivery from Stokke on the 6th May, one of my colleagues will be in touch to advise when your outstanding item has arrived. Our website works in a manner where the products do not show as being in stock, only that there is an option to "Add to Basket", I understand that this may result in some confusion and I apologise for this also. If you would like to contact me in regards to your order please do not hesitate to do so, my email is melissa@pramcentre.co.uk. Many thanks, Melissa. x

Posted 9 years ago

“Very quick and a brilliant item”

Helpful Report

Posted 9 years ago

Hi Ann, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“I ordered 2 items online then I call a got a few days later to be told one of them wasn't actually in stock, I was quite disappointed but a refund was given. Great customer service though!”

Helpful Report

Posted 9 years ago

Hi Cara, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. I would like to apologsise that what you had ordered was not in stock, under Section 3 of our Terms and Conditions it does note that we will contact you if an item that you have ordered is not available and advise when this can be expected to arrive, my sincerest apologies for any inconvenience this may have caused to you. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“So happy with product, good prices, would recommend”

Helpful Report

Posted 9 years ago

Hi Debbie, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Well it was supposed to be going away for xmas but grandaughter was here at the time and all we got was "its a horse its a horse" she has been sat on it for the last 2 hours...needless to say she loves it.”

Helpful Report

Posted 9 years ago

Hi Jayne, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Delivery was on time. The item was well packaged and my godson loves it. Would definitely recommend to anyone l. Thank you”

Helpful Report

Posted 9 years ago

Hi Michelle, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Bought baby walker / rocker ; price amazing as it was on special offer. It looks really stylish and has a number of toy and musical attachments to keep baby happy. It was easy to assemble and arrived in 24 hours .”

Helpful Report

Posted 9 years ago

Hi Toni, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Bought baby walker / rocker ; price amazing as it was on special offer. It looks really stylish and has a number of toy and musical attachments to keep baby happy. It was easy to assemble and arrived in 24 hours .”

Helpful Report

Posted 9 years ago

Hi Toni, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Very fast and quick delivery. My baby loves it thanks for an excellent service.”

Helpful Report

Posted 9 years ago

Hi Olasumbo, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“2 small but important pieces of wood missing. It's so frustrating when this happens. Having wasted an hour of my time unpacking and checking if all the parts are there to find I need to pack it all back up again. Called Prancentre and I have been ins queue for 15 minutes so far. Really disappointed and I will think twice about ordering from here again.”

Helpful Report

Posted 9 years ago

Hi, Gary. Thank you for taking the time to review us. My sincerest apologies for the missing parts to your item, and for also the delay you have experienced on our phone lines. We are incredibly busy at the moment and my colleagues and I are trying to answer all calls as quickly and efficiently as we can, I sincerely apologise for any inconvenience this may have caused to you. If you would like to email me i will be more than happy to assist you as best I can by contacting our Service Department for you. Many thanks, Melissa, melissa@pramcentre.co.uk x

Posted 9 years ago

“I bought pink rocking horse, 2 walkers and 2 small toys, excellent items at fantastic price arrived two days after ordering after also being text delivery time. Fantastic service and will definitely use again.”

Helpful Report

Posted 9 years ago

Hi Meriel, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Pramcentre.co.uk Reviews