Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

“Still waiting for our delivery...”

Posted 9 years ago

Hi, Leigh. Thank you for taking the time to review us. My sincerest apologies that you have not yet received your order. I have just had a look at your order status and I can see that on the 23rd April at 2:01pm, you were advised that we have had to order in your Crib form Mamas and Papas, with delivery into our warehouse taking around 10-14 working days, given the timescale the Crib will arrive with us by the 12th May, as soon as it is here we will be in touch to arrange delivery. If there is anything else I can do for you, please do not hesitate to contact me directly on melissa@pramcentre.co.uk, Many thanks, Melissa.x

Posted 9 years ago

“Very quick delivery and great product at a reasonable price!”

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Posted 9 years ago

Hi Sarah, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“I ordered a pram package via the website but only after I called first to check how long it would take to arrive, was told 2 weeks. I ordered the package but then received a call saying it would be approx 5 weeks. This was quickly rectified by them giving me a price match on a more expensive package, albeit was a different colour to what I wanted, I was still pleased. Fast delivery, arrived in 3 days of the phone call. Another small downside was the website wouldn't accept a debit or credit card, site crashed twice, ended up using PayPal. But would still use/recommend the company as very pleased with service, delivery and product after initial hiccups.”

Helpful Report

Posted 9 years ago

Hi there, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Thank you very much to MS Angela Walker for very quick and helpful response to my enquiry order number 330800. It was very professional approach to the customer. Best regards. Maria Svitkova”

Helpful Report

Posted 9 years ago

Hi Maria, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Excellent customer service.Delivery man very helpful and polite.”

Helpful Report

Posted 9 years ago

Hi Janet, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Excellent product and service. You did what you said you would do.....recommend you always. Many thanks.”

Helpful Report

Posted 9 years ago

Hi Giusto, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Easy to navigate website. Goods delivered really quickly. Great service.”

Helpful Report

Posted 9 years ago

Hi S, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“I am extremely happy with my purchase of the joie nitro stroller in aqua. I received my delivery 2 days after I placed my order which was fantastic as my pram had broken. Will definitely order from pram centre in the future .”

Helpful Report

Posted 9 years ago

Hi Samantha, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Not yet receved pram yet does it come with clips for the bag to attach to pram”

Helpful Report

Posted 9 years ago

Hi Susan, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! I have double checked your order and I can confirm that the changing bag will attach to the Dolls Pram. We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Amazing store would never go anywhere else :)”

Helpful Report

Posted 9 years ago

Hi Nicolle, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Excellent and fast service. Very pleased”

Helpful Report

Posted 9 years ago

Hi Huma, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Very good prices and very good quality with fast delivery”

Helpful Report

Posted 9 years ago

Hi Courteney, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Promt delivery and top quality products at a very resonable price.”

Helpful Report

Posted 9 years ago

Hi Paul, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Ordered soft pink fabric set for my bugaboo chameleon. Fast delivery. Very impressed ????”

Helpful Report

Posted 9 years ago

Hi Jane, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“i bought both my cot and pram from here. came instore to chose pram the girl who helped was amazing she was very patient and was very fluent in prams. ordered cot online as a pre order and got a phone call few hours later making sure it wasnt a mistake. which i was was also great. overall experience has been perfect and i would recommend the pram centre to anyone.”

Helpful Report

Posted 9 years ago

Hi Sarah, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“a 4 week wait for both of the products that I ordered. Had to get a refund and order elsewhere”

Helpful Report

Posted 9 years ago

Hi, Steph. Thank you for taking the time to review us. My sincerest apologies that we had been unable to fulfil your order at this time. Under Section 3 of our Terms and Conditions it does note that we will notify you of our acceptance of your order by email and you may also receive a call or email from one of our advisors. We will call regarding stock availability if the items are not available and advise when the item will return to stock. My sincerest apologies for any inconvenience caused to you at this time, it does appear that this has been the case in relation to your order. Our site will always allow a purchase to go through as a pre-order, if the item is not available we would contact to advise when the item can be expected to arrive into our warehouse. If there is anything else I can help you with, please do not hesitate to contact me directly on melissa@pramcentre.co.uk. Many thanks, Melissa x

Posted 9 years ago

“Fast delivery, very good comunication. Excellent! I am very happy.”

Helpful Report

Posted 9 years ago

Hi Marketa, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Delivery of product was on time”

Helpful Report

Posted 9 years ago

Hi Hael, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

“Ordered a buggy which online was in stock to receive a phone call saying it wouldn't be in until June si asked for money back. If it's not in stock it shouldn't be advertised online as in stock.”

Helpful Report

Posted 9 years ago

Hi, Natalie. Thank you for taking the time to review us. My sincerest apologies that you feel we have let you down at this time. Under Section 3 of our Terms and Conditions, it does note that we will notify you of our acceptance of your order by email and you may also receive a call or email from one of our advisors. We will call regarding stock availability if the items is not available and advise when the item will return to stock, unfortunately it does appear that this has been the case in relation to your order. Our items do not show as being "In Stock", they offer the option in which to "Add to Basket". I sincerely apologise for any confusion this may have caused, our Website works in a manner where a customer is always allowed to order on a pre-order basis, we would then contact said customer to advise of an estimated delivery date, as explained above. My sincerest apologies once again for any inconvenience caused, if there is anything else I can do for you please do not hesitate to contact me directly on melissa@pramcentre.co.uk. Many thanks, Melissa x

Posted 9 years ago

“Really fast delivery, was kept up to date with delivery times, really easy to put together and my baby loves it, will definitely use again ????”

Helpful Report

Posted 9 years ago

Hi Sophie, Thank you for taking the time to review us, we love to hear from our customers, especially when they are happy with our service !! We are a family run business and are continually striving to improve, customer service is of the utmost important to us. We want all our customers to receive "stand out" service from every part of our business. We are working extremely hard to improve our reviews on Google, It would be greatly appreciated if you could spare a few moments to take a look at the link provided below and spread the word about your positive shopping experience, :D If you have any questions please do not hesitate to contact me on melissa@pramcentre.co.uk Once again many thanks, Melissa x https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=pram%20centre&lrd=0x488846af60274bb5:0xb0ab19a25ab12fcc

Posted 9 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Pramcentre.co.uk Reviews