Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,480 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

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“Had exactly what I needed and was sent promptly”

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Posted 8 years ago

“Best price for item and efficient service”

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Posted 8 years ago

“Lost my internet order, then rang to say my car seat had gone out of stock in the interim and would be 10 days. 2 weeks later I get an email informing me it was dispatched- great. One week after that I spend an hour on the phone chasing my delivery to find it had not been dispatched at all - system error (again); now due next week. £250 and 4 weeks of delays - genuinely awful service.”

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Posted 8 years ago

“very quick delivery and the prices were cheap compared to other websites I have looked at. would defo use again and would highly recommend”

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Posted 8 years ago

“Very responsive to queries and super efficient delivery!”

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Posted 8 years ago

“It was packed very well loved the finishing touch of a pack of jellys for the little one,would defin use again ...Thankyou Pramcentre.”

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Posted 8 years ago

“I must be honest... I was a little disappointed that I had to contact the shop about a delay, rather than be contacted first. Pram centre was quick to respond and Shelby was very respectful and polite but I think if there are any issues, the most professional thing to do is contact the customer right away. Especially when customers have babies coming etc. If an item isn't in stock, please quickly add this information to your website. My pram was held up (not for too long) over a changing mat that I ordered not being in stock. I found this a little silly. However, constructive criticism aside, I'm very happy with my delivery, action taken and quality of the items and I will be back.”

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Posted 8 years ago

“I really like our mamas and papas frame that we ordered. The only thing was we ordered a grey frame but recieved a white one, we decided to keep it as it still looks lovely but shame we didn't get the one we had ordered.”

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Posted 8 years ago

“Very good prices, express delivery”

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Posted 8 years ago

“i enjoy buying from pramcentre always very good service thanks”

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Posted 8 years ago

“Great customer service, fantastic value for money and the sweets in the delivery note where a very nice touch, happy customer who will be back”

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Posted 8 years ago

“Ordered the maxi cabriofix car seat off pramcentre.co.uk to fit my oyster pram. It was the only website that had it advertised the cheapest at £95 so i was hesitant at ordering this, but i did. The car seat came with 3 days of my order and am really pleased with it, they also included a pack of haribo sweets in with my reciept to which i thought was a lovely idea. Will definately be ordering from here again! ????”

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Posted 8 years ago

“Told goods would be dispatched after 24hours, 1 week later still no goods, went onto my online account to find you were awaiting stock. Tried to phone and email but no replies. Shocking customer service. False advertising of goods in stock and inability to man the phones. Do not purchase from this company.”

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Posted 8 years ago

“Ordered 3 items showing on the website as 'Item In Stock', 2 car seats and a baby monitor. After nearly a week, I had an email saying that none of the items were in stock and that it would be 3-4 weeks wait on the car seats and 7-10 days for the baby monitor, with a request that I call and confirm whether I'd be prepared to wait. Payment was taken almost straight away despite the order not being fulfilled. A quick check on the website and the stock status was still showing as 'Item in Stock'. I needed the items quicker so called to cancel. After 25 minutes waiting in a queue I gave up and tried through the online chat. It was agreed to cancel and refund my payment in full. 5 days later an I still haven't seen the refund, which I need to be able to but from elsewhere. Save the hassle and order from somewhere else”

Helpful Report

Posted 8 years ago

“Original order seemed to have got lost, I waited over a week before getting in contact! Must say it was sorted out immediately and arrived the very next day. Great product and good price ???? Happy customer x”

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Posted 8 years ago

“We ordered a pram in April of this year, which was due to be collected on 10th Sept. were continually told that the pram was on "next" order which it never was! After 4 weeks of calls and a trip to the store, we had to cancel order and start looking for a pram, 5 days before the baby was due.The service was appauling, there was no offer of compensation. the management should be ashamed of themselves. we went to John Lewis and had a pram delivered to our door within 4 days, at £100 cheaper, now thats what I call service. Will never use this store again.”

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Posted 8 years ago

“Very good product and very gast delivery.very pleased overall”

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Posted 8 years ago

“Delivery received within 24 hours. 0utstanding service. Thank you.”

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Posted 8 years ago

“I was very happy with my fast delivery.”

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Posted 8 years ago

“Ordered our silver cross car seat over 3 months ago. My baby is due on Tuesday. I have been calling the store every week for the past 3 weeks and just keep being told it will be another week. Very disappointed! Not good enough!”

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Posted 8 years ago

Pramcentre.co.uk is rated 4.3 based on 2,480 reviews