Premium Poly Patios Reviews

Name: Premium Poly Patios
Address: 251 Peaceful Cove Rd, Franklin, North Carolina
Rating: 4.58

4.6 Rating 154 Reviews

88 %

of reviewers recommend Premium Poly Patios

4.6

Based on 154 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Premium Poly Patios:

At Premium Poly Patios, we aim to provide an exceptional shopping experience from beginning to end. Since 1998, we have furnished hotels, resorts, nursing homes, college campuses, public parks, patios, decks, backyards, and poolsides with the finest recycled poly lumber furniture. Our selection features the highest quality POLYWOOD and poly lumber available in the outdoor patio furniture industry. We welcome you to browse through our store and discover the wide variety of POLYWOOD and poly lumber Adirondack chairs, rockers, benches, and settees, as well as our poly lumber dining tables, bistro tables, POLYWOOD and poly lumber chaise lounges, bar and bistro chairs, and much more. Should you have any questions, please do not hesitate to call our office; one of our knowledgeable poly furniture product specialists will be delighted to assist you in choosing the perfect recycled plastic furniture to enhance your outdoor space.

Visit Website

Phone:

877-904-1234

Email:

support@poly-lumber-furniture.com

Location:

251 Peaceful Cove Rd,
Franklin
North Carolina
28734

Premium Poly Patios 5 star review on 5th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a pleasure to work with ..Customer service was a dream to work with. I appreciated the emails, and phone calls to help answer my questions. Love the recliner I ordered!”

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Posted 8 months ago

“Our order for Luxcraft chair pads was processed quickly and delivered as expected.”

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Posted 8 months ago

“I actually got the black swing. Decent for the price. I did have some issues putting it together since a couple of the pre-drilled holes had screws cutting across them. I had to drill some additional holes to make it work….Hopefully they will not interfere with the durability, but we will have to see!”

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Posted 8 months ago

“Great product and reasonable pricing! Customer service has been excellent as well.”

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Posted 9 months ago

“I did not have any problems.”

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Posted 9 months ago

“The chairs themselves easily get 5 stars. They are SO comfortable for being poly. They're my first poly-furtniture mostly because I've not really been 'wow'ed by sitting in them in the past, but the contours on this set is *chef's kiss*. The rest of the process is what earned the 3 stars. When I ordered, the lead time was listed as 10-25 business days. Ok, I thought, even at 25 business days I'd have them by the end of September and can still enjoy a few late summer fires and get-togethers. September came and went. I finally got the delivery scheduled for 10/5. I got a call from the shippers a few days before the delivery, saying they'd made a mistake and missed the pickup on my chairs so I wouldn't be getting them until later in the month. I sent an email to premium poly patios expressing my frustration with the mismanaged expectations and then the shipping mistake on top of it - I could have been satisfied by a price adjustment to match the sale I had just missed - but heard nothing back whatsoever. When they finally were delivered, it was on time and otherwise without issue. The courier gets 5 stars for the eventual delivery service provided. It was a full 40 business days (8 full calendar weeks) before I received my order, with no communication from the company or explanation of the delay. A simple email with "sorry we're a little behind schedule" would have sufficed. A "here's a partial refund for your trouble" would have kept me happy and probably earned a repeat-purchase down the line.”

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Posted 9 months ago

“Great product!!😁”

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Posted 9 months ago

“Simply put, the very best services and the highest quality products at fair prices. Many, many thanks!”

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Posted 9 months ago

“Quality product made in America I love it”

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Posted 9 months ago

“This is the 2nd time we have ordered and even though we live in NY shipping was quite fast. Our 1st purchase was a trex Bistro set and this time we ordered wto rocking chairs and a table (also trex) Very happy with the quality and everything went together smoothly. Free shipping was certainly a plus.”

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Posted 10 months ago

“Great place to get your patio furniture. No issues from start to finish.”

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Posted 10 months ago

“Extremely happy with the planter I ordered. Plan on ordering more next year.”

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Posted 10 months ago

“Great chairs, the shipping was quick and they are perfect for our deck to watch the Lake morning noon and night.”

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Posted 10 months ago

“Order an item when it arrived it was nothing like the pictures online or as the description. They did agree to take it back after sometime, but I have to pay shipping which is probably almost the cost of the item. So beware when buying from this company.”

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Posted 10 months ago

“Great pricing on genuine PolyWood products. Had one chair arrive with a mis-manufactured section. Apprised Premion Poly Patios of the problem and they immediately sent me the replacement part. I would definitely recommend and use again.”

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Posted 10 months ago

“Excellent from start to finish; we’ll be returning customers. The furniture and craftsmanship are phenomenal.”

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Posted 11 months ago

“Great response from staff. Timely delivery, and great product. Totally satisfied.”

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Posted 11 months ago

“Our conversation table is just the perfect item for use in our 4 Seasons Sunroom. Shout out to Customer Service for helping us with (2ea) replacement screws needed to correctly complete our assembly. The table is of high quality and worth the purchase price for sure.”

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Posted 11 months ago

“We love our new swing! Great quality, heavy duty and easily seats 3 adults.”

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Posted 11 months ago

“Love the product. We have the porch swing and two rocking chairs we purchase through a furniture company”

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Posted 11 months ago

Premium Poly Patios is rated 4.6 based on 154 reviews