Premium Poly Patios Reviews

Name: Premium Poly Patios
Address: 251 Peaceful Cove Rd, Franklin, North Carolina
Rating: 4.58

4.6 Rating 101 Reviews

88 %

of reviewers recommend Premium Poly Patios

4.6

Based on 101 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Premium Poly Patios:

At Premium Poly Patios, we aim to provide an exceptional shopping experience from beginning to end. Since 1998, we have furnished hotels, resorts, nursing homes, college campuses, public parks, patios, decks, backyards, and poolsides with the finest recycled poly lumber furniture. Our selection features the highest quality POLYWOOD and poly lumber available in the outdoor patio furniture industry. We welcome you to browse through our store and discover the wide variety of POLYWOOD and poly lumber Adirondack chairs, rockers, benches, and settees, as well as our poly lumber dining tables, bistro tables, POLYWOOD and poly lumber chaise lounges, bar and bistro chairs, and much more. Should you have any questions, please do not hesitate to call our office; one of our knowledgeable poly furniture product specialists will be delighted to assist you in choosing the perfect recycled plastic furniture to enhance your outdoor space.

Visit Website

Phone:

877-904-1234

Email:

support@poly-lumber-furniture.com

Location:

251 Peaceful Cove Rd,
Franklin
North Carolina
28734

Premium Poly Patios 5 star review on 4th June 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Assembly was pretty painless. Some of the cuts left burrs that I would have thought would have been removed. Material is as sturdy and bulletproof as I remember.”

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Posted 5 months ago

“I love your patio furniture…it’s strong beautiful and so easy to care for…. Your customer service person was so kind and helpful…. thank you !!!!”

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Posted 5 months ago

“The composition of the materials is very good except that the faux wood easily sratches - what can be done to address scratches that impact the color to the chairs and table? Unfortunitly the arms are close to impossible to attach - there's got to be a better way and have a screw rather than the odd dual screw that's impossible to properly attach. The chairs were missing several holes for the screws which was a major pain - you'd think the copany would have some level of QC which would have cought the missing holes for the screws.”

Helpful Report

Posted 5 months ago

Robert, Sorry to hear of the issues you were experiencing. In some cases the missing holes may have been a call for a wood screw (not a bolt) to go directly into the material. It keeps and holds a tighter bond between the two pieces you are joining together. I'm not sure if that was the case with yours. During assembly we would be more than happy to answer any questions if need be. Once again, sorry for any inconvenience. - Premium Poly Patios

Posted 6 days ago

“great looking furniture-table tokk a little longer than expected to assemble-recommend cordless screwdriver”

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Posted 5 months ago

“This is my second purchase from PPP. Both purchases have been for over 3K each. The company has excellent service, fast shipping and an ocassional extra discount. In Commiefornia where sales tax is 10% or more the NO SALES TAX with PPP is a deal MAKER. Not to mention free shipping right to your driveway. I live on the beach so Polywood furniture is a must. I already owned some that has been on our deck for 5 years and it looks like the day it was delivered. All of the hardware is Stainless Marine grade. Did I mention that Polywood is Made In The USA. If you have shopped for Polywood furniture then you know there is no better deal anywhere than PPP.”

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Posted 5 months ago

“Well when we get our product I will be happy to give my opinion .”

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Posted 5 months ago

Hi David, The order was shipped on the April 8th and by now you hopefully have been enjoying your new Nautical Chaise Lounge set. We have requested an update on your review and would love to hear from you on how you like the product. If there is any issues at all, please feel free to reach out to our office and we would be glad to assist. - Premium Poly Patios

Posted 6 days ago

“Poly Patios was great to work with. Chairs and table was delivered on time and in good condition. Great price.”

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Posted 5 months ago

“Ordered last Fall and my husband just assembled them. Just as I pictured and will be put to use in warner weather.”

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Posted 5 months ago

“I found their customer service above and beyond along with the quality of my chairs. We’ve had them for almost a year and they look as good as the day we got them.”

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Posted 6 months ago

“I love this furniture! I purchased two Adirondack chairs and the colors are so vibrant and the quality is excellent.”

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Posted 6 months ago

“Very sturdy and excellent quality. A little tricky to assemble the arms. It was so tight but fortunately I have a very resourceful husband.”

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Posted 6 months ago

“I ordered my product on 2/10/25 and as of 2/23/25 I have no idea of the status of my order. It's difficult to rate your performance since Ive seen no product but you got my money. I am only guessing that you sent me this email because maybe you believe you have delivered it but there is no such indication on you website.”

Helpful Report

Posted 6 months ago

Alan, sorry for the inconvenience. I see your orders were delivered as noted on the email confirmation you should have received. Estimated shipping times are on each product page above the color options. To review the items is an automated system and I apologize if it came a little early. If you need further assistance on any information, please feel free to reach out to our customer service department. Premium Poly Patios

Posted 6 months ago

“We are super happy with all of our purchases. LuxCraft is of the highest quality, well worth the price!! The assembly is easy too.”

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Posted 6 months ago

Absolutely Beautiful!!!

Posted 6 months ago

“We’re enjoying the items we purchased. The sales team and delivery team and customer support team have all been very good to work with.”

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Posted 6 months ago

“Easy to use online shopping and buying.”

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Posted 6 months ago

“Excellent quality and great service!will highly recommend them”

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Posted 7 months ago

“After spending north of $2k, it was extremely irksome to have to re-drill every hole in one chair, and several holes in the other chair for assembly to be possible. Very pleased with the end product.”

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Posted 7 months ago

Steve, I would like to bring to your attention that some of the screws holes that are not predrilled on certain furniture. If it calls for a stainless steel wood type screw, those are to be screwed directly into the material for a stronger hold. If it was the case that it was for a bolt with a nut or other tightening method, those should have been been predrilled. We would have gladly replaced those items for you if that was the case, but it sounds like it worked out okay. You purchased the Luxcraft furniture which carries a lifetime warranty. Sorry for the inconvenience. Premium Poly Patios.

Posted 6 months ago

“I have purchased many lux craft pieces for poly patios and each transaction was excellent. I look forward to future purchases.”

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Posted 7 months ago

“Bench was easy to put together in no time at all! Will likely buy more stuff from PPP!”

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Posted 7 months ago

“The chairs are well made very sturdy. Doesn’t move when you get up. I fell in love with these chairs when I was in Tahoe, they hold up well. I bought the loggerhead brand Adirondack chairs and table to match in the color of cedar. Very beautiful.”

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Posted 7 months ago

Premium Poly Patios is rated 4.6 based on 101 reviews