Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service; can’t wait to receive my gift. Thank you”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The product looked like a reject was used. The engraved wood surround was chipped along one edge, and part of the veneer on one corner was a different colour. Very disappointed to have to use this as a special present for my son, but no time to get a replacement. I will never be tempted to use this company again.”

Helpful Report

Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 4 years ago

“Brilliant plenty of things to choose from and appropriate gifts for everyone.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great site, found a perfect gift, delivered quickly and easily. Will be back again.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“So pleased with these two children's cutlery gift sets together with their names We will be giving these gifts to our great grandchildren on the day of their baptism next Sunday. We are sure to make a purchase again some time in the future. Many thanks. Lorna Milton(Mrs)”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very good and quick delivery the product itself was perfect condition and exactly as described!!!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“there was a great selection of unique gifts to choose from, which is helpful to browse through when you dont know what to get someone. the customer service was fantastic; i realised that i had put the wrong address on my order and i called the customer service number straightaway to correct this. i was thrilled that somebody picked up straightaway and spoke to me in a kind and friendly manner- it made a welcome change to speak to an actual human rather than all the automated switchboards that you usually get, and endless email exchanges! the order arrived very swiftly and the recipient was very pleased, so i am super happy. thanks Prezzybox, God bless you!”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Their site was easy to use, with a good choice of Prezzies for all ages and genders, with a fast delivery too!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Extremely quick delivery, regular updates via email and good quality product for a competitive price. Highly recommend.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I love prezzy box, it has so many fun gifts, games or even things to buy for yourself. It’s perfect for birthdays, weddings, Christmas, Easter, and more.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great range of lovely gifts, easy ordering, fast delivery. Many thanks!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Came in a few days, item just as described, will be ordering again, thanks”

Prezzybox 5 star review on 6th September 2021

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“good service and easy to use”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I have used Prezzybox twice now, and i have to say, excellent first class service ! Everything i ordered arrived on time with no complications, The time i did phone them to confirm an item in my order, they phoned me back straight away with an answer . Will use again in the future, because i do like an easy life, and Prezzybox makes it that much easier !!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“So easy to find what I was looking for! Well done Prezzybox!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I was browsing the website to purchase a gift for someone. I must say they have nice, cute gifts for an occasional purchase. I did purchase after all a present for someone. Could have been less for some of the products. Quick delivery, tracked.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I found the website through the McDonald’s monopoly. And I didn’t know what to buy I was so stuck which item I wanted! The bath products look amazing and I’m buying them next. I’ve bought a trinket box for my jewellery and I am so excited for it to arrive. I was so surprised with the prices they are so reasonable for me as I am 17 and don’t earn much!”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Was looking for some gifts and found such a fantastic selection on Prezzybox all in one place with amazing, competitive prices. Placing my order was so simple and delivery was rapid, The items I received were such top quality and packaging was first class. I would certainly recommend Prezzybox strongly to people and will definitely be ordering in the future.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great gift ideas, lots to choose from! Great prices 👍👌”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very cute and as expected”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews