Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,310 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was cancelled citing Brexit as the reason!”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to review your experience. We are sorry that your order has been affected and had been cancelled. Our team are working really hard to fix this issue and are hoping to have this resolved shortly. So sorry once again. Prezzybox.

Posted 4 years ago

“Very efficient and the presents are lovely 😊”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Superb website with excellent choice of gifts. Brilliant choice of personalised gifts too. I bought a personalised day you were born book and am over the moon with it.🙂”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent ! Quick service and great product!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“pleasantly surprised having not bought gifts in this way before.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Good products and quick delivery”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“A good place to look for present ideas.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Quick service right before Christmas. Thank you!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Love the site , and the different quirky things to buy . I found it very easy to navigate and purchase , can’t wait fir my order to arrive ❤️👍👍👍😊”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“It arrived in good time and the pans look good quality. Would recommend.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Service is straight to the point”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I LOVE all the items you have on PrezzyBox and the shipping isn't too expensive. Love, love, LOVE!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great variety of gifts, easy to order and delivered speedily!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Perfect for secret Santa. Reasonably priced and best quality”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great products - such a range for all occasions to choose from”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great customer service”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Was a great product I received, 2 Christmas presents sorted now. Boxes were lovely. Thanks.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great service. Order dispatched and delivered within 2 days. Brilliant”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Excellent quality product, exactly what I was looking for at a great price!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I ordered a Xmas bauble with personal photos. The quality of the photos were brilliant, far superior to another company that I recently used for same product and the same photos. I would totally recommend Prezzybox and this particular company. They will definitely bring a tear to both my son and husband’s eye on Xmas eve. ManY thanks!”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,310 reviews