Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,292 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 17th September 2025

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Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

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Prezzybox 1 star review on 28th June 2025

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Prezzybox 1 star review on 26th June 2025

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Prezzybox 1 star review on 27th May 2025

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Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It arrived timely and in good condition!! Thank you”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and the order arrived quickly for you. Thanks again, Prezzybox.

Posted 5 years ago

“I have placed my order a few days ago and so am still waiting. However, the information they were able to provide me on the website in terms of how they will be getting my order to be with all the chaos of coronavirus going on was very nice and clear which of course was reassuring. The selection of items they have to offer was huge so there is almost certainly a gift fit for everyone. X”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“My friend hasn’t recieved the pressiee yet. But it was easy to navigate the site”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“I am living in Australia and have a lot of family in the UK. I am always looking for online companies to send a present with a message and not price, if they wrap that is a bonus. Lets hope Prezzy box deliver the two gifts to my goddaughter with my message on both as I see they were posted separately with no price attached.”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Was easy to use and many amazing presents !! I love that you can personalise presents it makes it that bit more special.”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Great website and products. 2 probs- Unable to put ‘&’ sign in message. Eg Lynn & Peter Had to buy each item separately so that I could have different delivery addresses which was cumbersome”

Helpful Report

Posted 5 years ago

Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 5 years ago

“Only ordered from here once but seemed great”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“It was easy to order a personalised gift and the price of the item was great. Postage was a bit high for the item ordered though!”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Good beautiful but writing not very understanding”

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Posted 5 years ago

Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 5 years ago

“The product is great and very real life like. The only thing is when its turned off over night loads of little bubbles attach to the rubber jellyfish and doesn't work when you turn it on again. So you have to get a stick and push them around until all bubbles come away and then they start to swim again”

Helpful Report

Posted 5 years ago

Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 5 years ago

“Easy to make the order and delivered on time great service. Thank you”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“As advertised. Very cute packaging. Smaller than I thought but to be honest most things are when I order anything online. It’s a present so I can’t rate a five as I haven’t/won’t be using the products :).”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Really simple and efficient to use but could be improved by reminding the gifted to add a card on checkout? Perhaps to also increase sales.”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Everything arrived on time even in the time of Corona. Thank you”

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Posted 5 years ago

“Very pleased, excellent service will use again”

Helpful Report

Posted 5 years ago

“Great quality items and good customer service. Wish there were an option to send a gift card (I wouldn’t mind paying more for this!) with the present you send someone.”

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Posted 5 years ago

“Very good, arrived very quickly, thank you”

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Posted 5 years ago

“Very prompt service. Good quality goods”

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Posted 5 years ago

“Two items in list was shipped, arrived efficiently and perfect. Last item has not arrived after two weeks and had no way to track.”

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Posted 5 years ago

“Excellent experience, both packages came really quickly with no hassle! 100% recommend to anyone for gifts”

Helpful Report

Posted 5 years ago

Prezzybox is rated 4.5 based on 58,292 reviews