Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,292 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 17th September 2025

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Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

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Prezzybox 1 star review on 28th June 2025

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Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick delivery really happy”

Helpful Report

Posted 5 years ago

Hi Amy, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Good quick service”

Helpful Report

Posted 5 years ago

Thanks for the great review! We hope to see you again soon.

Posted 5 years ago

“Easy to order and personalise gifts!”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Cool gifts that luks really awesome”

Helpful Report

Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“Good selection of gifts and easy checkout. I am currently waiting for my order to arrive, so hopefully it all turns up on time. If so then 5/5!”

Helpful Report

Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Absolutely love prezzybox using mine as a Mother’s Day gift. Can’t wait for my mum to see the gift. Great website. Great products.”

Helpful Report

Posted 5 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 5 years ago

“Loved what I ordered, it was a bit smaller than expected for the price but still happy”

Helpful Report

Posted 5 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We hope you'll choose to shop with Prezzybox in the future. Thanks again, Prezzybox.

Posted 5 years ago

“Came within 4 days but package was slightly damaged. It didn’t damage the actual gift inside. The gift was beautiful but a little smaller than expected. Would recommend”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re sorry to hear that your packaging was damaged on this occasion and have passed your feedback onto our warehouse. Thank you again for the feedback, Prezzybox.

Posted 5 years ago

“Easy to use and good ideas”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 5 years ago

“Arrived on time, but boxes in very bad condition. Luckily product was ok”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re sorry to hear that your packaging was damaged but we're glad that your item was okay. Thank you again for the feedback, Prezzybox.

Posted 5 years ago

“Besides not getting a phone call when parcel arrived which made me miss the Saturday delivery which was extra I'd say everything else was fine”

Helpful Report

Posted 5 years ago

Hello Cristina, Thank you for your wonderful review! We are really sorry you did not receive the item on Saturday, our courier attempted delivery on Saturday, unfortunately there was no-one home, it is not standard procedure for our courier to call you directly. We do appreciate your feedback, We hope to see you again in the future. Prezzybox

Posted 5 years ago

“Quick, easy to access, hassle free experience”

Helpful Report

Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Product was exactly what I expected very happy with it would definitely buy from this site again thank you”

Helpful Report

Posted 5 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 5 years ago

“Lovely, lovely box of soaps. Will make a perfect present. I’m just a little disappointed that the box wasn’t sealed! When I removed box from its packaging all the soaps fell out and I had to try and work out how they went back.”

Helpful Report

Posted 5 years ago

“Excellent personal present. Good prompt delivery. Came much quicker than those ordered at Xmas understandably I suppose. Quite expensive is only criticism.”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Some unique and inspiring gifts for when you're stuck for what to buy”

Helpful Report

Posted 5 years ago

Thanks for the great review! We hope to see you again soon.

Posted 5 years ago

“Very good all was happy with how my items turn out”

Helpful Report

Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Looks exactly like my image. Very happy with the next day delivery! However, the quality of the printing just reduced it down to 4 stars as it looks as if after a few washes it will rub off.”

Helpful Report

Posted 5 years ago

“Pleased with goods .”

Helpful Report

Posted 5 years ago

“The ordering was easy and straightforward. Delivery was quick and i’m pleased with the quality of the product. Overall a very good service.”

Helpful Report

Posted 5 years ago

Prezzybox is rated 4.5 based on 58,292 reviews