Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and efficient”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Super quick delivery”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Item as described. Perfect. Excellent service, great value, and fast delivery.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“First time customer. Some nice unusual items, good prices and delivery was really quick. Items all as advertised - very happy, thanks.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Lots of strange yet wonderful things too choose from, I ordered a mini massager and it came very quick, was worried it wouldn’t come before Christmas but it came a week before!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“As a first time user of your site I would recommend it to all of my friends & people I know and post a recommendation on Facebook & website it’s so easy to use & clear with all information & price’s are on money Well done Debra Maskery”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Excellent service and product.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Still not received the goods ordered, poor show all Brit a small little gift”

Helpful Report

Posted 3 years ago

Hello Thank you for your feedback and sorry to hear this, We have contacted Hermes directly for you to get your parcel on the move again. Any problems, please contact us at csteam@prezzybox.com Many Thanks. Prezzybox.

Posted 3 years ago

“After receiving my poster rolled up in a tube I took it out and it had 4 creases which looked like it had been folded. I emailed them 3 times to which you receive a automated response and now unable to contact them at all. Very poor service especially when the poster cost over £20.”

Helpful Report

Posted 3 years ago

Hello, Thanks for your review. We can see that the team has responded to you via email. We recommend checking your junk folder as sometimes they can go there. Alternatively please contact us at csteam@prezzybox.com and we can help you further. Many thanks

Posted 3 years ago

“Good selection of gifts and arrived on time.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Very smooth and efficient experience.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“KEcCheck up on this one but you’re looking at nowadays Pp”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Products, communication and shipping all first class, an all round excellent service, will definitely use again.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Good quality goods fast and efficient service.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Really great service and quality items!”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Very good products and service”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Speedy delivery and super easy ordering. Great range of products for all - will keep coming back!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Super impressed with how easy it was to sort a replacement item when one item was missing from my delivery!!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Fast & reliable no problems at all very pleased with my order”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Great range of gifts and really speedy delivery”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews