Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The package was delivered very quickly and very well packaged.”

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Posted 8 years ago

“I wanted a gift that was a little bit different & I found it here”

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Posted 8 years ago

“Nice product, good service”

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Posted 8 years ago

“I bought a beautiful gift for my mum for Mother's Day and it was just as wonderful as I expected”

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Posted 8 years ago

“I haven't seen it myself, but I believe the actual gift is lovely and well presented. However, as you specialise in gifts, it would be good if there was provision for gift wrapping and sending a gift card so that the recipient knows who it is from. Also, I don't think the message I did write in the book itself is particularly obvious, as my friend still didn't know it was from me and hasn't found that bit yet. I have told her to look, so I do hope it has been printed.”

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Posted 8 years ago

“well happy with the purchase star of fame. Great value for money & looks really good. delivery was very fast & very well packaged. Only given 4 stars as from what I gather there is no data base, which I only found out after the purchase.”

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Posted 8 years ago

“Very happy with the star of fame that I purchased, fast delivery and well protected. The reason I gave 4 stars is, because, I found out that there is not actually a database, to me this is slightly misleading. Over all though I am happy.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“Arrived on time good quality present”

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Posted 8 years ago

“Unfortunately the wrong items were originally dispatched, however after a telephone call to a member of staff I received the correct items the next day .”

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Posted 8 years ago

“Because its good to see conscientious businesses, using sustainable products!!”

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Posted 8 years ago

“Customer service is great. Very fast to respond & resolve my issue of receiving a faulty item.”

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Posted 8 years ago

“Nice packaging and good quality items, we liked the NUS discount. Delivery not as quick as amazon and quite expensive.”

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Posted 8 years ago

“helpful advice when telephoning customer services. Product as described. Prompt delivery.”

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Posted 8 years ago

“The item was delivered on the day and although it was damaged, there was a replacement sent very quickly afterwards.”

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Posted 8 years ago

“Website was very easy to use and I was kept informed of the status of my order. However when the gift arrived it had been crushed in the post and had several unsightly creases on the front cover. My daughter was delighted with it but I could see her disappointment when she saw the damage”

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Posted 8 years ago

“It would've been 5 stars as the book is fantastic but they failed to print the whole of my message I had written. It allowed me to write it so I was surprised when it wasn't completely printed inside the book.”

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Posted 8 years ago

“It always has something innovative and something personal to make you happy..”

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Posted 8 years ago

“The book was beautiful, however, fairly pricey for what it was.”

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Posted 8 years ago

“I had a hooded towel directly delivered to a friend for her new baby, she was most happy with the product and said it was a good size and nice and soft. Delivery was a week, which was acceptable as it was personalised. I couldn't see an option for a gift card? This would have been nice.”

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Posted 8 years ago

Prezzybox is rated 4.5 based on 58,293 reviews